Seasons Hotel and Convention Center

The water has no adjustment to make it warm. The beddings were poorly make. The bed sheet could hardly cover my body same as the blanket. Good to see in the picture but not in actual. And has roach in my towel

It is recommended by the locals as their best hotel. However, they charge for everything extra such as pillows, etc. Amenities in the room aren’t sufficient. Not enough towels, NO washcloths, NO hand towels. There is no pool either. Shuttle to & from the airport is convenient but anywhere else has a charge. Overall, it is good enough for a few days stay.

The place was very near San Jose Airport. Staff are all accomodating and friendly. The place was good, transportation is accesible. Its just the aircon in the room was not that cold, maybe its because of the hot weather during our stay. Food at the dining is affordable.

There was a free parking, near the airport, the restaurant has variety of delicious foods and drinks to choose from, the staff are very attentive and helpful, the room was kept clean and tidy, all requests were granted quickly or asap, there a generator standby so no brownouts, the aircon was working well, shower has hot water but water flow is very slow… over all I rate the hotel 10 out of 10, excellent.

The staff amazing. The property secured. Rhe atmosphere live it

The property good location and with security safe all the visitors who checks in. The receptionist are nice and courteous

Overall the rooms are average clean. I have to ask on our third day to clean it up and give us fresh towels and shampoo

Short but great stay. Excellent dinner and service. Only not so good you mention free Airport Shuttle. But your Shuttle service starts only at 07.00 a.m. and the flight ist at 06.30 a.m in the morning - so no big help.

The room was clean , but always brownout,, thanks they have available generator.

Unfortunately there was a power outage in San Jose. Good thing Seasons has a generator. The rooms were hot and this is one of the few hotels that still require the room key to be in inserted in a power slot. If you leave the room the power goes off. Took over 4 hours for the room to cool down. the room should have been pre-cooled. The wifi has a strong signal in the reception area but it is weak in the rooms. Overall my stay was nice and the staff are great.

Also a nice and restful stay and the staff is great.

The room was clean and the staff was nice and helpful.

Staff was great

The staff are very friendly and helpful.

The rooms very clean, the wifi was strong and the staff are very nice.

This property is close to the airport, the beach and the staff was execellent.

Clean vicinity, courteous and prompt staff

The town that we were staying was about 3 hour drive away and our flight was early in the morning. We booked the Seasons San Jose for just the one night and it was perfect for what we needed. The service was superb and the staff were very attentive. Location to the airport was right beside, we could have walked if we really wanted to but the hotel do have an included shuttle. Lovely bar in the main lobby and a Chinese restaurant on site that you eat in our order and will deliver to your room.

Very pleased we the hotel. Good location. Staff friendly and accommodating. Clean.

We were impressed with the staff on our first day. In general, the staff were kind and accommodating. What we did not like was the system in the posting of records of the guests. We were charged for meals we DID NOT order and if we did not check the list of what to pay, our room for 2 days would have been charged, too which was already paid online. We paid our bills in full the night before we checked out. On the day we were about to go, the staff in the front desk said that we still had a bill to pay. It seems that there is a problem in their system of posting charges. It was good that we checked one by one the list of charges prior to payment. Otherwise, we would have paid for something that is not supposed to be paid for. The hotel management should look into this and improve or else they will lose customers. But we commend the food. It was delicious!