The Heritage Hotel Manila

Hotels
8.3
/10

Very Good

150 reviews

What Guests Say About Their Stay

Jean g.
9.7
/ 10
People are nice and accommodating.
In the Area
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Roxas Boulevard corner EDSA, Pasay, Metro Manila, Philippines, 1300

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Nestled in the heart of Manila, The Heritage Hotel Manila is a luxury hotel with 450 contemporary design rooms and 12 function rooms. The design rooms feature abstract artworks by Nestor Vinluan, a world-renowned Filipino visual artist.
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What's around The Heritage Hotel Manila

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Roxas Boulevard corner EDSA, Pasay, Metro Manila, Philippines, 1300
Lobby The Heritage Hotel Manila
Lobby 2 The Heritage Hotel Manila

Discover More About The Heritage Hotel Manila


Nestled in the heart of Manila, The Heritage Hotel Manila is a luxury hotel with 450 contemporary design rooms and 12 function rooms. The design rooms feature abstract artworks by Nestor Vinluan, a world-renowned Filipino visual artist.

All rooms have an air-conditioning unit, a cable TV, and a refrigerator. In-room facilities include a minibar, a desk, and an en suite bathroom with separate shower stalls and bathtub. Guests are free to use the hairdryer and the in-room safe as well. Those who book a stay may also access the hotel’s free WiFi.

The hotel has a business center that offers computer and photocopying services as well as projector rentals. A conference room and meeting facilities are also available for guests. Athletic guests are welcome to use the services of the fitness center.

There is an on-site restaurant that serves delectable dishes for breakfast, lunch, and dinner. Guests may also use their free time at the swimming pool. Other hotel services include laundry, airport transfers, and car rentals. The Heritage Hotel Manila can also arrange city tours to various destinations including Intramuros and Rizal Park.

Known for its accessibility, the hotel is close to the Manila Yacht Club, which can be reached within 20 minutes via the Roxas Boulevard route. The World Trade Convention Center and SM Mall of Asia can be reached by car in as fast as 10 minutes, depending on the traffic and the route. Other nearby attractions include the Embassy of Japan and the Baclaran Church, which are 400 and 560 meters away from the hotel. The Heritage Hotel Manila is also close to the terminals of Ninoy Aquino International Airport, which can be reached by car in 30 minutes or less.

All facilities in The Heritage Hotel Manila

Bar, Cafe and Lounge The Heritage Hotel Manila
Bar, Cafe and Lounge
Swimming Pool The Heritage Hotel Manila
Swimming Pool
Fitness Center The Heritage Hotel Manila
Fitness Center
Functional Hall The Heritage Hotel Manila
Functional Hall
Lobby The Heritage Hotel Manila
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Transportation

  • Airport transfer
  • Car rental
  • Secure parking
  • Shopping center shuttle
  • Valet parking
  • Valet parking (surcharge)

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Sports and Recreations

  • Billiard
  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Connectivity

  • Free WiFi

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in The Heritage Hotel Manila

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Thank you for your booking at The Heritage Hotel Manila. Your reservation has been received and confirmed. We have put together some useful information with regards to your stay with us: • For guests staying for leisure and business, vaccination cards must be presented upon check-in. Non-vaccinated guests must present a negative RT PCR taken at least 48 hours prior to check-in. • For quarantine guests, you are advised to please check latest government guidelines at least 24 hours before your check-in. • Guests are required to present a valid ID and booking confirmation upon check-in. • Check-In is available from 2pm on your day of arrival; Early Check-In is subject to availability on arrival to the hotel. Please note early check-in cannot be guaranteed. • Check-Out on your day of departure is 12nn, if you wish to store any luggage past this, please liaise directly with the hotel concierge during your stay. • If you haven’t already, and you wish to add breakfast to your booking, this can be pre-booked through our reservations team or arranged upon arrival. Price is at Php880 net per adult and Php440 net per kid (ages 6-12 years old). • Children are not included in the rooms with breakfast rates. They will be charged Php440 per head upon check-in. • Should you wish to take advantage of one of our upgraded room categories, please contact our reservations team for upgrade cost information and availability. We frequently run promotions on room upgrades. • We do have parking available onsite if required, please note this is free for all in-house guests and is on a first come, first served basis only. We are unable to pre-book any parking spaces in advance. • The Heritage Hotel has a non-smoking policy. Smoking will only be allowed at designated smoking areas. Non-compliance will be fined Php10,000. We are minutes from the international and domestic airports. Close by, you'll find the Manila Bay yacht clubs, the PICC, World Trade Convention Center, and SM Mall of Asia, the world's third largest shopping mall. If you would require any additional information regarding your stay, please do contact our reservations team who will always do their best to assist you with all requests. We look forward to welcoming you at The Heritage Hotel Manila.

Deposit

Deposit PHP 3,000.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Heritage Hotel Manila
450
Number of floors in The Heritage Hotel Manila
9
Another facilities in The Heritage Hotel Manila
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in The Heritage Hotel Manila

What are available facilities at The Heritage Hotel Manila?
There are top facilites at The Heritage Hotel Manila such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Heritage Hotel Manila?
The standard check-in time at The Heritage Hotel Manila is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Heritage Hotel Manila provide breakfast?
Yes, The Heritage Hotel Manila provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Heritage Hotel Manila

Traveloka (150)

Other sources (2,521)

8.3
Very Good

From 150 reviews

Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.3

Location

8.8

Service and Facilites

8.6

People often mention about The Heritage Hotel Manila
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Traveler Reviews The Heritage Hotel Manila

Number of reviews per page
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40
Customer reviews
LOVE M.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 47 week(s) ago

I booked a room at Heritage Hotel Manila to attend an important event. The front desk and other staff are very accomodating. The location of the hotel is also the place to stay especially if you want to tour around Baclaran. The foods serve in the restaurant are very delicious.

1 people find it helpful

Prisara S.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 97 week(s) ago

My 3rd trip to Manila and 1st stay to The Heritage Hotel which I was very happy during my stay here. All staff were attentive, polite. My room was clean spacious, daily international buffet was great with halal stations, the lady chef helped to introduce some local dishes. I enjoyed the free shuttle to MOA as well. My next visit to manila will always be at The Heritage hotel.
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Accommodation's Reply
26 Jun 2023
Dear Prisara, We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating and comments - thank you very much. It feels great to know that our staff and service left a positive impression on you. This confirms that we have delivered the excellent service Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila
Lemie
icon-origin-TRAVELOKA

10.0

/10

Reviewed 110 week(s) ago

Good staff's near to the church I like the place but 1 think need to upgrade the building cause already antik

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Cedreek A.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 151 week(s) ago

The room is clean in case our bathroom doesn't have a bidet. Their food is delicious and the staff is accommodating, there is a free shuttle service from hotel to MOA by schedule.
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Abogado B. J. N.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 152 week(s) ago

Staff are friendly and very accomodating, I have a pleasant stay highly recomended.

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Jermaine K. V.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 156 week(s) ago

On the app its says I just have to pay 3.7k but upon arriving at the Hotel. They charged me 4.6k.

1 people find it helpful

Accommodation's Reply
06 May 2022
Dear Jermaine, It was with concern that I read your comment regarding the discrepancy between the rate you were charged. Please allow me to apologize for any inconvenience caused. After further investigation, your booking made online was quoted without taxes and government charges. The difference is simply due to the taxes that were applicable. Jermaine, once again, sorry for the confusion. I'm looking forward to welcoming you back to better serve you. Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila
Joeycel F.
icon-Family
Family
icon-origin-TRAVELOKA

10.0

/10

Reviewed 268 week(s) ago

stayed for two nights in a superior room. It was clean, neutral smell and spacious enough with 2 double beds and wide window. staff were accommodating, friendly and polite. greeted us wherever we meet them; in the lobby, hallway, pool area etc. pool is clean and medium size. yummy buffet breakfast. and most importantly reasonably priced. will come back here next time.
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1 people find it helpful

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Herbert P.
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Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 276 week(s) ago

I had and excellent stay.. with nice view and friendly staff..

1 people find it helpful

Accommodation's Reply
21 Jan 2020
Dear Herbert, Thank you for taking the time to write to us and share your feedback. Please allow me to thank you for your favorable feedback. I hope to welcome you again in the future. Sincerely, Farid Schoucair General Manager
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Herbert P.
icon-Business
Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 276 week(s) ago

Nice room with a beutiful view and friendly staff.

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Accommodation's Reply
21 Jan 2020
Dear Herbert, Thank you for taking the time to write to us and share your feedback. Please allow me to thank you for your favorable feedback. I hope to welcome you again in the future. Sincerely, Farid Schoucair General Manager
Nadezna Zambrano Williams
icon-Family
Family
icon-origin-TRAVELOKA

8.5

/10

Reviewed 277 week(s) ago

We enjoyed our stay very much.

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Accommodation's Reply
21 Jan 2020
Dear Nadezna, Thank you for taking the time to write to us and share your feedback. Please allow me to thank you for your favorable feedback. I hope to welcome you again in the future. Sincerely, Farid Schoucair General Manager
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Dhang D. L. R.
icon-Family
Family
icon-origin-TRAVELOKA

8.3

/10

Reviewed 297 week(s) ago

It’s a 4-star hotel but the room that was given to us is not as good as expected. The TV is not a smart TV. CR has no bidet, it has a door issue as well. The room is 75% cleaned, carpet is very old but can be maintained with cleanliness. Safety box is not properly working. House keeping service was not on time that’s why we weren’t able to have the room cleaned during the 2nd day as we had an event to attend to. Air filter not totally cleaned and the box is made of wood, and I don’t know the kind of air we are breathing during that time. Cafeteria breakfast buffet was so strict with the 10:30 am closing time. The lobby has mosquitoes.
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1 people find it helpful

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James A.
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8.7

/10

Reviewed 315 week(s) ago

Just cool. Needs some improvements with check in procedure. Wasting too much time just waiting.

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sthefano l.
icon-Romantic
Romantic
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6.9

/10

Reviewed 315 week(s) ago

The room was so poor, doesn’t have toothbrushes and only had one towel, air con did not work at all, but after all they transfer my room to another!

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Bryan Co
icon-origin-TRAVELOKA

8.8

/10

Reviewed 323 week(s) ago

I love the Millenium Club exclusivity.

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Jojo V.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 329 week(s) ago

Great! My entire stay was so good. Honestly, it's been my second time staying here. The value for money is very practical that really fits those who are budget-conscious. Another thing, the place is very accessible to anything you wish to have, especially the accessibility to and from the airport. For sure, I will come to stay here next time and I will be recommending this place to others. Thanks for making my stay a pleasant one.
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Mary R. I. J.
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5.5

/10

Reviewed 329 week(s) ago

Old room filthy carpet, stained sheets, cr stinks, soap dish is rusted and no bidet, shower h&c not working, ref has an awful smell and airconditioner not so cool.

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Annetowii
icon-Family
Family
icon-origin-TRAVELOKA

5.1

/10

Reviewed 330 week(s) ago

Before I booked the hotel I send an email inquiring if they have a connecting room. That is my 1st requirement since I will be staying with my family during the new year's eve. They emailed me back that they do have a connecting room. Unfortunately and so disappointed, when the front desk told us that there is no connecting room and put us on a smoking area floor when I said that we have kids with us.
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1 people find it helpful

Ghia J.
icon-Family
Family
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6.5

/10

Reviewed 331 week(s) ago

it was ok. The hotel was spacious even thought they did not give us the room we book we expect a 2 double beds but they only have 1. but they gave us an extra bed which took so long. The hotel room is a little bit of dirty or maybe it looks so old. I tried to open the glass window there so many dust. the aircon is not so cold. the hotel was boring. No entertainment or something for the christmas.
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zyliz C.
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8.5

/10

Reviewed 334 week(s) ago

being upgraded to "club room"

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Amielle R. T.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

7.0

/10

Reviewed 337 week(s) ago

Door lock of the room given to us is broken or the battery needs to be replaced. It was in our 3rd complain when we got assisted. We stayed on the hallway for about 20-30 minutes waiting for the door lock to be fixed. Another thing is is the room is so far from the elevator so the staff will take time to assist us. But the good thing is when the door opened, the manager transferred us to a bigger room with free access to the lounge.
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