The Orchard Cebu Hotel & Suites

Hotels
8.0
Very Good
From 43 verified guests reviews

What Guests Say About Their Stay

Jakov Kmet
9.4
/ 10
Great place and great service.
In the Area
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A.S. Fortuna Street, Bakilid, Mandaue City, Cebu, Philippines, 6014

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
The Orchard Cebu features modern, comfortable accommodations for guests traveling to Cebu for business, leisure, or both. It has a conference space, banquet hall, and business center, as well as two in-house restaurants to choose from. For guests’ relaxation, spa services are offered on site.
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What's around The Orchard Cebu Hotel & Suites

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A.S. Fortuna Street, Bakilid, Mandaue City, Cebu, Philippines, 6014
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Discover More About The Orchard Cebu Hotel & Suites


The Orchard Cebu features modern, comfortable accommodations for guests traveling to Cebu for business, leisure, or both. It has a conference space, banquet hall, and business center, as well as two in-house restaurants to choose from. For guests’ relaxation, spa services are offered on site.

All rooms are air-conditioned and equipped with LCD TV with premium cable channels, telephone, refrigerator, minibar, and free WiFi. Each room is fitted with a private bathroom with shower-tub combination and complimentary toiletries. In-room massage is offered. Daily housekeeping and 24-hour room service are available. All rooms feature an in-room safe and can be accessed through exterior corridors. Hair dryer is available upon request while rollaway beds are available for an extra charge.

Complimentary breakfast buffet is available every morning. The hotel has two restaurants and a cafe. There’s a conference space, meeting rooms, banquet hall, business center, and elevator on site. The front desk operates 24 hours daily. Porter services, tours, ferry terminal shuttle, ticketing assistance, luggage storage, concierge services, wedding services, and airport transportation are offered by the hotel. There are designated smoking areas and parking space within the property.

Spa services and massage services including Swedish massage are offered at the hotel. Guests can visit J Centre Mall, 0.36 kilometers from the hotel, and St. James Amusement Park, 1.48 kilometers from the hotel.

The Orchard Cebu is located at A.S. Fortuna Street, Balikid, Mandaue City, Cebu. It is 2.14 kilometers from Banilad Town Center and 2.19 kilometers from Gaisano Country Mall.

All facilities in The Orchard Cebu Hotel & Suites

Others The Orchard Cebu Hotel & Suites
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

Business Facilities

  • Meeting rooms
  • Conference room
  • Business center
  • Conference center
  • Conference rooms

General

  • Banquet
  • Parking
  • Smoking area

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Garden
  • Spa

Shuttle Service

  • Ferry terminal shuttle (surcharge)
  • Airport transfer (surcharge)

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Orchard Cebu Hotel & Suites

Important Note
  • Fee for local cuisine breakfast: approximately PHP 200 per person
  • Airport shuttle fee: PHP 950 per vehicle (one-way)
  • Rollaway bed fee: PHP 900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Orchard Cebu Hotel & Suites
80
Number of floors in The Orchard Cebu Hotel & Suites
3
Another facilities in The Orchard Cebu Hotel & Suites
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in The Orchard Cebu Hotel & Suites

What are available facilities at The Orchard Cebu Hotel & Suites?
There are top facilites at The Orchard Cebu Hotel & Suites such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Orchard Cebu Hotel & Suites?
The standard check-in time at The Orchard Cebu Hotel & Suites is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Orchard Cebu Hotel & Suites provide breakfast?
Yes, The Orchard Cebu Hotel & Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Orchard Cebu Hotel & Suites

8.0
Very Good

From 43 reviews

Provided by travelers on
Cleanliness

7.9

Room Comfort

8.0

Meal

6.8

Location

8.1

Service and Facilites

7.8

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Traveler Reviews The Orchard Cebu Hotel & Suites

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40

Customer reviews

Charisse M. R.
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6.0

/10

Reviewed 239 week(s) ago

the aircon's not functioning well. it was so hot in my room.

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Roy G Revilla
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4.8

/10

Reviewed 291 week(s) ago

The free breakfast was not good. All the rest were satisfying but not awesome.

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Katha M.
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Backpacking
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6.0

/10

Reviewed 308 week(s) ago

This hotel has a great location but seriously needs some more light and cleaning. The room was clean except we saw cockroaches in the toilet and in some area in the room. The food is common and okay however the service isn’t. On our first day in the pantry for breakfast, only one service crew was in the area doing everything from cooking to cleaning and washing dishes (cheers to her) however since she was alone, almost everything was messy. It was the same time that the other crew went to get some supplies which wasn’t really the perfect time for him to get the supplies as they only operate 6:30am-10am, he could have taken care of the supplies before or after the breakfast hours. Overall, the experience was okay. The price is cheaper than most of the hotel so it’s okay but there’s a lot of things the management can improve to this place.
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David Allen Smith
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8.5

/10

Reviewed 317 week(s) ago

I stayed four nights. Room was large and clean. The bed was big and comfortable. Location is good! A Japanese restaurant next door. A reasonably-priced laundry cleaning service only a 5-minute walk away. Only a 10-minute walk to the J Centre Mall, where there's a lot of nice eating places, and Skywaterpark Cebu is located (on the mall's 6th floor rooftop). My only complaints, the free breakfast, served from 6:00 to 10:00AM, was always out of food, unless you eat early. Although they did cook me scrambled eggs, upon request. And they charge a full day rate if you need to extend your stay, even if for only a few hours.
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Carlos B. I.
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Family
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8.8

/10

Reviewed 322 week(s) ago

It was good. Massage was good. Breakfast was cold.

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Ramyr E. Y.
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Romantic
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8.3

/10

Reviewed 341 week(s) ago

It takes 2 hours for us to wait for a room and the sad part is they are still cleaning it.

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Kyle A. P.
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Backpacking
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8.5

/10

Reviewed 342 week(s) ago

The room was great. It was spacious. Breakfast was perfect. More choices to eat. I will visit their again soon. Thank you Orchard for the warmest and comfortable stay. Til’ then.

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virgilio e.
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Family
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8.5

/10

Reviewed 342 week(s) ago

Good food comfortable beds and soft pillows

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Aillen L.
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Romantic
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8.9

/10

Reviewed 347 week(s) ago

Good value for the money :) spacious room, Wi-Fi was excellent and breakfast buffet was good.

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Chery M. S.
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Family
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8.4

/10

Reviewed 347 week(s) ago

Overall stay was good. If i had to point-out some things it would be the following: 1) front desk didn't let me borrow spoon and fork when i asked (despite that there was a restaurant in the hotel — i didn't ask why she couldn't provide) 2) there was a glass wall inside the bathroom which is a waiting disaster if you are not too careful — i suggest putting a line or some indication that there is a glass wall 3) towel rack was too high for my size (i am only 5ft tall) 4) there was no one who offered to help me get settled in my room despite the fact that i was carrying many things — i didn't ask for help but i think someone should have been there
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Mae M. A.
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Family
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6.3

/10

Reviewed 352 week(s) ago

Their services are good yet the room is not quite clean because we saw a cockroach roaming around our room we really freaked out when we saw it. The internet is very poor because it always disappear like in every minute.

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Charizsa T.
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Backpacking
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9.4

/10

Reviewed 374 week(s) ago

I had a nice stay in this hotel. Room was big with nice bathroom with a bath tub. I enjoyed my relaxation dipping in the tub. The ambiance is so warm. Love the lighting. Staff are accommodating. We arrived an hour before the check in time and they let us check in our room. Nice place but I recommend to have the place renovated like the lobby and the exterior. Breakfast was a bit ok. I wish they had hot chocolate option too for people who don’t drink coffee. But overall, it was a nice overnight stay.
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Jakov Kmet
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Romantic
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9.4

/10

Reviewed 374 week(s) ago

Great place and great service.

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Jakov Kmet
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Romantic
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9.1

/10

Reviewed 374 week(s) ago

Good hotel, on the good position.

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Abi M.
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Business
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6.2

/10

Reviewed 379 week(s) ago

Rusty sink and batthtub drain; no hot water; breakfast not appetizing; on the good side, comfy beddings.

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janeth F.
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8.8

/10

Reviewed 389 week(s) ago

simple yet comfortable but I just learned that when you get a promo hotel rooms you really get you have paid. promo rooms were their cheapest rooms.

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Mary C. D.
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8.7

/10

Reviewed 406 week(s) ago

The lights in the hallway going to the room needs more light.

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Rhizza Aninon
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Backpacking
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8.5

/10

Reviewed 422 week(s) ago

The place is accessible if your staying in Mandaue Area.We requested to be transferred in a twin room and they immediately answered our request. Breakfast buffet was superb! I will recommend this hotel to my friends

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