Tsai Hotel and Residences

Hotels
8.7
Very Good
From 901 verified guests reviews

What Guests Say About Their Stay

Ron L.
9.4
/ 10
Great spacious room with a full size closet, very clean King Size bed, good air conditioning. Staff were very friendly and accommodating. The had a nice outdoor balcony, nice TV, and refrigerator,. with a nice coffee pot stocked coffee, tea, and water daily. The Hotel did not have food, but there was a 15% discount at Tazza Cafe next door to the Hotel.
VERNALYN P.
8.5
/ 10
Nice place. Accessible. Good value for money
Maryan F. B.
9.7
/ 10
It was great. I love the room, worth the money, so comfy, and more... I didn't expect it was this good, and it's near Cebu IT park, malls, and tourist spots. Good to stay here if you're on city tour. I will definitely book again.
Puriza S.
8.5
/ 10
We checked in March, 4...the staff were so so friendly and accommodating...she is so nice and friendly...when I said I want a higher floor..she eventually transferred me to room 606 without even complaining. the room was so clean and nice..with affordable price. We checked in in this hotel second time already and we are gonna check in again ...I highly recommend this hotel to all...YOU really have NO regrets, instead you will be satisfied..air-con was so cold...thumbs up! Thank you Tsai Hotel..see you again!!
Cynthia D. B.
9.7
/ 10
It is very accessible to restaurants and notable places in Cebu! I will definitely book another stay here in the future!
In the Area
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11 Wilson St., Lahug, Lahug, Cebu City, Cebu, Philippines, 6000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Tsai Hotel and Residences is a homey property perfect for business travelers and leisure travelers who are looking for a quiet and convenient homebase in Cebu. On top of the cozy rooms and excellent location, guests are treated to personalized service and genuine Cebuano hospitality.
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11 Wilson St., Lahug, Lahug, Cebu City, Cebu, Philippines, 6000
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Discover More About Tsai Hotel and Residences


Tsai Hotel and Residences is a homey property perfect for business travelers and leisure travelers who are looking for a quiet and convenient homebase in Cebu. On top of the cozy rooms and excellent location, guests are treated to personalized service and genuine Cebuano hospitality.

Guests can choose among the 41 thoughtfully designed rooms and three room types: the Premium, the Superior, and the Suite. All rooms come fully equipped with an air conditioning unit, a television with cable channels, a minibar, a refrigerator, a seating area, a work desk, a safety deposit box, a spacious closet, and large windows with blackout curtains. En suite bathrooms come with a hot and cold shower and a complete set of toiletries. Select rooms feature a balcony with city and mountain views. Complimentary instant coffee, tea, and bottled water are provided per room. Guests have access to the hotel’s free WiFi in all private and public areas.

The hotel has its own in-house cafe and restaurant that serves a variety of local delicacies. Guests can also explore the nearby area where a number of dining options are located. Popular choices include Circa 1900, Shaka Hawaiian Restaurant, and Anzani.

Travelers coming from the Mactan-Cebu International Airport only need to take a 40-minute drive to get to the hotel. JY Square is a three-minute walk away, while the Cebu I.T. Park is a 14-minute walk away. The Ayala Center Cebu is a 10-minute drive away, while SM City Cebu is 20 minutes away. Tourist spots like the Magellan’s Cross and Fort San Pedro are 25 minutes away from the property.

All facilities in Tsai Hotel and Residences

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Others

General

  • Smoking area
  • Parking
  • Terrace

Public Facilities

  • Restaurant
  • Others
  • Coffee shop

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Tsai Hotel and Residences

Important Note
  • Rollaway bed fee: PHP 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 500 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Tsai Hotel and Residences
70
Number of floors in Tsai Hotel and Residences
6
Another facilities in Tsai Hotel and Residences
Smoking area, Parking, Terrace, Others, Coffee shop

Frequently asked question in Tsai Hotel and Residences

What are available facilities at Tsai Hotel and Residences?
There are top facilites at Tsai Hotel and Residences such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tsai Hotel and Residences?
The standard check-in time at Tsai Hotel and Residences is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Tsai Hotel and Residences

Traveloka (901)

Other sources (214)

8.7
Very Good

From 901 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.2

Location

8.9

Service and Facilites

8.6

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Traveler Reviews Tsai Hotel and Residences

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40

Customer reviews

M***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA

5.3

/10

Reviewed 44 week(s) ago

Vệ sinh kém, chăn ga rất cũ, chúng tôi đến sớm hơn 1 tiếng nhưng khách sạn không hỗ trợ nhận phòng sớm, nhân viên báo muốn nhận phòng sớm sẽ phải trả thêm tiền. Tôi đặt phòng 3 người, sau khi dùng hết 1 cuộn giấy vệ sinh, yêu cầu thêm thì nhân viên báo phải trả 20 peso và giải thích là chính sách của khách sạn. Không có sẵn bộ vệ sinh trong nhà tắm và dép đi trong nhà Sẽ không quay lại
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Linh V.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 54 week(s) ago

Phòng rộng rãi, sạch sẽ. Vị trí ngay trung tâm, xung quanh có rất nhiều quán ăn và quán cafe. Nhân viên lễ tân và bảo vệ rất nhiệt tình, vui vẻ và sẵn sàng để giúp đỡ.

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Daryl B.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 115 week(s) ago

The staff were very professional and that dude from the front desk “Ken” was very accommodating! I'm definitely coming back whenever I'm in Cebu.

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Jones V. S.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 142 week(s) ago

Budget hotel for your stay here in Lahug. Facilities are clean and big also have trees.

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Janielle A. F. M.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 146 week(s) ago

Hotel is very affordable and clean. Services are super B and best to stay in especially if you're going around the City. Highly recommended! 💯.

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LOGRONIO V. M.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 149 week(s) ago

Friendly people and nice place.

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LOGRONIO V. M.
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8.5

/10

Reviewed 149 week(s) ago

Friendly and accommodating people.

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samsudin
icon-origin-TRAVELOKA

5.6

/10

Reviewed 257 week(s) ago

The interior of the hotel room is rather old fashion, the room is dusty, the air conditioner is noisy, and the shower is only 60 cm, lastly when showering the water goes everywhere.
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Wil O.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

8.5

/10

Reviewed 261 week(s) ago

staff is good and had a big room. satisfied customer here. will book this hotel again soon

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Jose M. A.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

9.3

/10

Reviewed 261 week(s) ago

Best price. Great location. Good starting point - if you want to go up the mountains for your visit to Temple of Leah, Tops, and Sirao Garden. - if you want to do City Tour Very near IT Park The only thing they need to improve on is the room preparedness. We needed to ask for towels twice, and had to ask help with the hot shower which could have been avoided if the rooms are 100% ready before the guests arrive.
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Ally C.
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9.1

/10

Reviewed 264 week(s) ago

Beyond expectation for the price. It's just a waste of the trip because you can sleep so it's really comfy. 👌🏻
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KAREN T.
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Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 266 week(s) ago

Im happy because the room is very clean

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Genevieve G.
icon-Family
Family
icon-origin-TRAVELOKA

9.4

/10

Reviewed 266 week(s) ago

I stayed at the hotel many times, the room is quite big and beds were comfortable.It has freebies of coffee, tea and water. Soap and toothbrushes. Its clean and tidy.Hotel.is walking distance to restaurant, department stores, and easy access to tourist spots uphill.The service and comfort it provides is more than what you paid for.
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Dunhill M.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 266 week(s) ago

The room was really clean and presentable

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Joseph S. C.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 267 week(s) ago

I never expected a really good place with the amount I paid in app. It was more than I expected and the staff are accommodating as well though we have to pay for the early check in.

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suko w.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

9.7

/10

Reviewed 268 week(s) ago

It was nice. Easy for going anywhere.

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CLARINDA S. B.
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9.4

/10

Reviewed 273 week(s) ago

Clean & comfy..Staffs are polite. Many good foods to try around the area. I ate my favorite chorizo cebu and there's a nearby eatery that serves boneless lechon belly, very yummy! Surely will stay again.

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Mitzi B. I.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

9.1

/10

Reviewed 276 week(s) ago

The lobby and our room are cozy, plus the hotel's location is accessible to restaurants and the pick-up point for Cebu mountain tour.

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Erlene M. M. R.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

9.7

/10

Reviewed 277 week(s) ago

staying at Tsai Hotel with my friends is an awesome experience. we were relaxed and assured that everything we needed are readily provided. they accommodated their guests well. I love to go back here and stay with my love ones. 😊

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Firman C. R.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

8.5

/10

Reviewed 278 week(s) ago

Receptionist very friendly. The rooms also look quite clean, the location is very good, close to public transportation lines.
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.