WATERWORLD HOTEL

Beautiful

Highly recommended Very quiet room spacious very clean staff very friendly Internet connection very slow I think it’s about time to really work hard upgrade on internet connection as to many are depending on it More power

spacious!

Big space

Very Disappointing Experience – Never Again! We booked multiple rooms for a family stay and my son’s birthday celebration at WaterWorld Hotel, expecting a relaxing and enjoyable experience. Sadly, it was the opposite: 1. Poor Service: The staff lacked proper coordination and attentiveness to guest needs. 2. Noise Issues: The hotel was extremely noisy, especially near the ballroom and hallways, making it impossible to rest properly. 3. Unclean Pool: The pool was not well-maintained, causing skin irritation (“katol kaayo!”). 4. Room Check-out Issues: We were shocked when housekeeping attempted to check rooms as early as 9 AM, clearly unaware of the correct check-out schedule. These problems made our stay far from relaxing or enjoyable. Given this experience, we will not be booking here again. I hope the management takes this feedback seriously and addresses these concerns to improve for future guests.

We will be back soon💕

Very nice property and even nicer people! Food was good, breakfast was great. Airport shuttle worked great although Cebu traffic is a nightmare now. Fortunately this hotel is very close to the airport, so leave a little early viola, easy ride there. We are returning in December and would like our same room ( or upgrade) if possible. It was 311. Thanks!!

The hotel itself is nice and the rooms big. I didn’t the location though. 1) there are not shops nearby 2) to get to the city centre during peak hour is not the go.

Nice and quiet place

We only stayed for 3 hours and look for another hotel. The staff were great but the room smell like paint, thus, causing an allergic response. The shower drainage clogged up.

Not speaking good English aat reception

Spacious rooms and new. The bathroom in the ground floor near the elevator should be maintained closely as it stinks, this is the bathroom used mostly by people using the pool. The ballroom is located on the 3rd floor and during events it’s loud as rooms are not sound proof. Rooms are set for two even if you booked for 3 people, it should be prepped for the amount of guests listed on that booking. I have to ask And initially argue with front desk as they insist it’s good for two when you have listed during booking how many guests are registered. I would still recommend this hotel as the rooms are quite spacious and it’s next to a waterpark especially if you are traveling with kids, but need to have own private vehicle as it is out of the way. Also this hotel is about 15 min away from airport so added bonus.

Friendliest staff. Good food. Very clean and quiet.

I would definitely stay here again! The price is just right and it’s with breakfast already, The hotel is very clean & spacious. We just had an issue with our first room regarding the toilet not flushing & the bath floor not draining but they helped us move to another room right away. The staff are very courteous & respectful. I would recommend this hotel to those who wants to stay closer to the airport.

Had a very good experience celebrating my sons bday st this property. Everything went smooth from changing my reservation till we checked out.

Great rooms, large beds. Great for families and big groups

Peaceful

Big hotel rooms

The property is beautiful and clean except there is a mosquito in our room. The bedding is so clean but is smell like musty😞

Property is nearby the airport