Very charming hotel, our room was very spacious and the bed was very comfortable. Great range of foods for breakfast but did miss a yummy Polish pancake. Staff were absolutely brilliant very friendly and extremely helpful, had to checkout before breakfast but they did us both a breakfast bag for travels which was a really wonderful touch.

The rooms our big and very warm,the decor is dated but adds to the place I did like the lighting, the lady on reception was very miserable and didn't tell us anything about the hotel ie breakfast room lifts etc,the cleaning starf and breakfast starf were lovely,there is plenty of bars and restaurants nearby some bars don't open to 2 ish,but stayed open to silly o'clock in the morning 🍺🍺👍

For me, the hotel is in the best location in Krakow. Most amazing - jewish- district with cool restaurants and bars, everything near and not that loud like directly in the old town. Friendly reception, old rooms but in a good condition and quality, good enough breakfast and nice prices.

The hotel is in amazing place. Good and kind staff. Delicious breakfast with quite various choice of food. The room layout is good, there’s really enough space.

One of the best experiences ever in a hotel. Pros : + Great staff who speak perfect clear English and help us with any questions with happy and patience demeanor. + Fantastic housekeeping staff who not only fold the soiled clothes accidentally left in the bathroom and keep it neat on the bed. They never forget to tidy up where it is required. + Great breakfast with delicious pan cakes (with real banana slices) , rice like Pollo kind breakfast, both scrambled and boiled eggs, 3 choices of bread, fruits, salad, waffles etc etc.. Coffee machine never broke even once during our week stay. + water dispenser near front desk + right at the heart of Jewish Quarters, always buzzing with people. + 3 different tram stations easily accessible + The two ladies at the breakfast were very friendly and happy to help us with food details. Cons - as the rooms are a little antique and electric outlets are outdated. For example, there is no power socket at either side of bed (annoying for couples who both would like to charge their phones on the bed). No usb socket. - Uber taxis don't come near hotel as there are one ways and not every driver knows how to pickup from hotel. We had nightmare pickup to airport during our return journey. - air-conditioning could be stronger. But front desk was hospitable enough to provide a table fan which is much appreciated. - shower area is quite small and needs care when taking bath. We had the best service at both check in and check out. Would love to visit again. Thanks very much!