Warm, sunny, clean, nice staff. Small breakfast available. Only two plug in the room,and electric works only when you are there, so difficult to charger phones.

For a 3 star hotel. They don't even have a toaster for their breakfast. The breakfast selection is very limited. Rooms are on the small size, but they are not bad. Cleaners come every day, but our lamps were full of dust from day one until our last day. The one good thing is the supermarket right next to the hotel and the location is not bad.

This is the only hotel in Madeira I have been to with a fridge, but I have been outside Funchal. Room 405: Bathroom has an ant colony living in the wall and the toilet brush is broken. AC works, but it's weak. Good beds. Breakfasts were fine. PS: they had the cutest receptionist

Unfortunately I didn't have the opportunity to stay at this hotel. I had a book reservation for last Saturday (March 18, 2023) and when I arrived at the hotel, someone from the staff told me that there was a problem with the system and that I could not stay at that hotel. The staff lady said they had transferred me to another hotel. My questions were why didn't they call or email me explaining this. I arrived in Madeira around 10:00 am and as my check-in at the hotel do centro was at 2:00 pm I decided to just walk around to see the city. I was tired when I got there, I just wanted to shower and rest, but other than that I had to wait a few minutes for the taxi to arrive and go to the other hotel, which I had no idea where it was or what it was like. it was . We, as customers, when we look for a hotel, we want one that we feel more comfortable with, that has the things we are looking for. So I had no idea where I was going. When i got to the other hotel they didn't know if i had paid so i had to let them know. Again missing communication from your hotel (Hotel do Centro ). The good thing about this whole situation was the other hotel (Madeira bright star hotel), all the staff were very kind and friendly and that hotel had lovely accommodation. I hate to give a bad review but you guys need to be more organized with these things especially at this time when Madeira is getting a lot of tourists.

Location ist perfect. Hotel has no parking!!! They said on the phone, they have, but actually they don't. You are allowed to park in the hotel next door, but only, if this hotel has a free parking space. You also cannot "book" parking there. Room - there was a lot of dust under beds and some Ants in the bathroom. Location ist perfect, service ok. Breakfast was very simple - oats, a bit of fruit, jam, one sort of cheese and salami.