Thanksgiving Serviced Residence

Nice place to stay

Cleanliness of the rooms and common areas is appalling. Night male manager rude Day lady manager very polite, accommodating and makes effort out of her way to improve the quality of the stay. She’s the only saving grace for this “hotel”. I would call it a hostel at the risk of disrespecting good hostels.

The room was so damp on our arrival that the floors were soaking, the bedding was soaking, the air con wasn’t working and it was so smelly it was just gross. We left for an appointment and told them that we did not want to stay in such a wet room and we hoped they had a new room for us when we got back, they said the air con was a known issue (so they knew it was not being aired). When we returned they fixed the air con, changed the sheets and gave us two fans and a man air purifier but would not give us a different room. It was an awful scary, our stuff was wet and it just stank the whole time. They just shrugged when we raised it again. In general the room was as described but the cooking set up was very poor and they said that only light cooking was permitted (whatever that meant). The noise deadening/ insulation is non-existent - The positioning of the pool meant that you have to listen to the pool sounds in a closed space as the apartments all surround it/ creates an echo chamber. People are entitled to enjoy the pool but it is difficult to be in your apartment during the day as it was deafening. Ditto if you happen to be situated near the lift or if there are crying children near you (although I’m sure it was worse for them). We never got a decent sleep the entire time and we had to be careful not to slip on the constantly wet floors. Definitely do not recommend this place.

Its an older building but kept in good condition and well maintained and clean

The property was an excellent no fuss serviced apartment. Located close to Robertson Quay and walking distance to Fort Canning MRT. We really enjoyed our stay and would definitely stay again.

A bit out of the way for food, shopping and transport (compared to a lot of Singaporean hotels) but pleasant, clean and quiet. Facilities are a bit old and basic (the gym is just a few treadmills and single multigym) but functional. Room size is excellent (for Singapore), but bear in mind that the single bathroom (with shower only) is accessed through the bedroom for the "Deluxe" room type.

Idris was very helpful, so was Fika.

This was a great place to stay in if you want accommodations that don’t feel like you’re in a hotel – makes for a more local experience. It has a pool, gym and function room so it’s great for active professionals. Loved the greenery around the property too. It’s great for a longer-term stay – there was a washing machine and stove in my room. It’s within a 10-min walking distance of MRT stations so it’s fairly convenient. But if you have physical conditions that make it difficult to walk, you might need to consider taking a taxi / Uber / Grab instead.

Good and value for money

Short walk to public transportation, several restaurants and grocery store. Safe and quiet neighborhood. Front desk staff was always helpful and friendly. Liked having a washer/dryer in our unit. A/C felt great after heating up outside! We would stay here again.

The customer service was non-existent. It was clear they were only interested in taking our money

Centrally situated near Attractions and Clarke Quay

Great location and great lay-out for a small 1 bedroom and large bathroom. Good value compared to other services residences in the area. They allow animals unlike many serviced residences.

Comfy bedroom plus living space. All machinery was simple to use and made our week run smoothly

Overall nice stay.

Its ok for the room and amenities. But house keeping service is only twice a week, not ideal for family with pets.

The location was great, food courts, shopping, MRT, buses all within walking distance. Having a washing machine, dryer and cooking facilities and a good size fridge was fantastic as this meant we could pack light and cook meals on days we preferred to eat in. I would definitely recommend this property

Stayed in 1-bedroom apartment with sofa bed. Apartment is modern, clean and quiet. Front-desk staff is always helpful. Conveniently located near Somerset MRT station (5min walk).

The venue was clean and well kempt, with bi-weekly room cleaning and refreshing of towels, bottled water, toilet paper, and beddings. Clarke Quay and Plaza Singapura are both within easy walking distance which makes it a nice location as well. I also enjoyed the welcome gift and the staff were always friendly. Overall a good stay.

Great stay, good value. Only quibble is they no longer provide a good set of pots, pans, plates. Kind of a cheap way to skimp on costs. When we stayed 2 years ago, they did provide these basic items and it made a world of difference.