The hotel part is very good - the room was big and equipped enough, the only thing missing is the ability to control the temperature. The hotel has literally everything - wellness centre, big kids zone, lot of sports & entertainment options. What is not great is the restaurant and the service there. Is really not worth the price. Despite many waiters, the service is really slow. In a restaurant of this price level I expect perfect service. I don't expect to wait 5 minutes for a drink card. I don't expect to wait another 10 minutes for drinks. The food is maybe a bit above the average, but again, is not fully justifying the price (btw. 0.2 bottle of Coke costs 4,20 EUR, which makes it the most expensive Coke I've been drinking anywhere win the world - 21 EUR per litre. I mean why? They have cheaper wine than this...)

Poor service. -Generally the staff at the restaurant is sub-par. Eg. Not getting served drinks at dinner unless we asked for it. After asking for a waiter to cone to our table she gives us attitude. Or for example they expect guests to go out of their way instead of the other way around. Poor food - Choice of food during breakfast and dinner buffet is limited. - Quality of breakfast and dinner buffet is mediocre. Far below my expectations of a 4 star hotel costing 400/night. Other - Parking places close to the hotel are limited and when you arrive at the hotel later in the fay you have park 100-200m from the hotel. Which sucks when carrying skis, boots, etc. The hotel itself, the wellness and location are great. But there are obviously big issues with the restaurant and restaurant staff. Unfortunate as it has huge potential. Generally disappointing compared to other places for a similar price. The experience could be fantastic, but has been sub-par thus far. I won't return here for a while. However hopefully the management notices the issues and turns it around. Partizan could be one of the top hotels in Slovakia if the owners/staff cared enough.

Hotel is nice in general, can accomodate lot of people. We stayed over the weekend and hotel was full. During breakfast and dinner restaurant can get very busy and staff has troubles managing that. Also, we experienced rather slow reaction times and waited several minutes to place our order. Overall, rooms are nice and very clean. Location of the hotel is perfect! Highly recommend if you love wellness, it is just amazing! If you have kids, there are tons of activities for them. Highly recommend a massage at the spa.

Update after hotel reply: either reply is done via AI bot or this just confirms my feelings from review. First of all I cancelled booking due to sickness and never booked any hostel...I was aware of conditions but communication I get during my requests and then cancellation process was far from four star. I am really disappointed you are killing good ideas by low level services... Nice hotel, lot of activities for children, kind personal, kitchen with local products. Rooms small but ok for sleeping. Nice welness and Ajax farm (how ever communication with Farm was not smooth from reception contact to onsite). Be aware of conditions when you book. My personal experience in regard of organization of personal celabration was very poor from room reservation to food options. Keep to web page booking that is best option! This experience was in big contrast with what we have experienced on site. If you want personal celebration and you are not wedding or company meeting do not expected any help... All in all - book your stay, enjoy it, do not ask us anything. All that you can get is already on page...Far from what you expect from four stars.

This review is only for the Spa&Wellness. 3 HOURS TIME LIMITED for non guests, without day spa. There is no reason for not having a daily tariff as the spa is empty even on weekends. Staff is friendly. Decoration is nice and the sauna area is very well equipped with several saunas, steam baths and quiet areas. I would just had a big resting area and a pool outside. Very difficult to park the car as it was full had to park on the side of the road.