We had a wonderful stay at this breathtaking nature place, the bungalow is elegantly and beautifully designed, the food is delicious and of high quality. The service is above excellent, the staff is helpful and friendly. Thanks and appreciation to all the staff.

Our first visit to Stafford Bungalow, and we were absolutely bowled over by the charm of the luxury boutique bungalow. The old world aesthetics are complimented by top class amenities, making the stay perfect. The staff is attentive to the minutest of details, and the service is impeccable. The menu is curated based on each guests choices and requirements, with the freshest of ingredients. The walk through the tea gardens, and the trails is a unique experience, with abundant flora, and at least 40 different bird species that can be seen by birding enthusiasts. Looking forward to going back again.

First off, we came to Sri Lanka for a quick R&R break. We wanted a beautiful property to relax, read a book, spend time together, eat good food, and recharge. The property itself is indeed beautiful—newly refurbished and tastefully done. Surrounded by stunning tea gardens and tall Eucalyptus trees, the ambiance is tranquil, with birds chirping throughout the day. With only us as guests for 2 out of our 3 nights, it was a very peaceful experience. The food was generally good in terms of taste. So, why were we not happy with our stay and wished we had chosen a different property? The issue was with the service and our experience with the staff. We usually find SEA hospitality to be amazing, but the service here was neither polished nor warm and welcoming. On the night we arrived, around 11:30 PM, the staff were available to welcome us and serve hot meals, which was appreciated. But from there, things went downhill. Despite the property advertising that breakfast, lunch, dinner, and high tea were included in the package, we encountered several issues. For breakfast, we were told we could only select one option. If we wanted both scrambled eggs and waffles, we had to pay extra - no problem, but usually when you say meals are covered, you don't put such limitations. Right after Stafford Bungalow we stayed at another 5-star beach property which also came with a full package and there, the chef and staff went above and beyond and even made us meals which were not on the menu! For lunch, we ordered Sri Lankan rice and curry, but were told it wasn't available without ample notice—notice that wasn't mentioned the night before or at breakfast. High tea, advertised on their website and social media, was just a slice of sponge cake and tea. When questioned, they said the full high tea was paid, but they hadn’t asked if we wanted it. The chef later offered complimentary high tea for the next day but repeatedly asked us to have a light lunch to avoid too much food. My impression is that they thought they'd get away with a low-effort high-tea. When they saw that we complained and expected the same as what was advertised, they lied saying it was paid. And later to cover it off, the chef said we will offer it as a complimentary service to us. Cheese platters advertised online were another issue. When requested, the butler seemed confused, eventually serving basic cheese more suitable for a sandwich. During checkout, we were repeatedly asked to return an adapter we had left in the room. Despite informing them where it was, they couldn't find it until we personally pointed it out. It made us feel like they thought we were stealing it and taking it with us. Overall, we felt hesitant to order food, worried if it was available or if we'd be made to feel like we were eating a lot. Whether due to laziness since we were the only guests or a possible racist undertone—favoring Western guests over us Asians—the service left much to be desired. It's a shame that such a beautiful property left us with a sour taste. Perhaps others, especially from Europe or the USA, might receive better service, but we did not have the positive experience we hoped for.

I loved my stay at Stafford Bungalow. The boutique hotel has a lot of character and charm, and it exceeded my expectations. The food was great, amenities were fantastic, and the overall ambiance of the place made my stay feel extra special. I recommend the Master and Family suites. If you're looking for a charming retreat, Stafford Bungalow is the perfect place to be..

Excellent bungalow well maintained and exceptional service and delicious food. Staff will go all out to delight the customers because satisfying the customers not enough for them, our door heating Jacuzzi at 1.6 km above sea level is another reason for you to stay. Christmas night was great with lovely 5 course dinner, chief Sanjeewa food is excellent. Bungalow butler staff will always there for you with a big smile. Master suite is big with private sitting are.