It was not so close to the lake however was not bad. Bed was making sound in the room

The staff were awesome so helpful and kind a lovely old world hotel with great breakfast

Well-run hotel, very comfortable with good breakfast.

Excellent service from all the staff! Very helpful! Certainly will be looking forward to coming back! Will be recommending this to our families and friends 👍

Lovely historic property - very quaint. The rooms were a little small and the shower was tiny but beautiful views out of our window and te staff was friendly and informative. The door locked at 10 and another room key was necessary for that. Our friend used the pool and loved it but said it wasn't warm. The area was amazing- we were set apart from the noise but were able to easily walk ( 5-10 minutes) to shopping and historical sites. The restaurant was good - although some in our prty thought it was fair so we might venture out if we went back. Very nice hotel.

Staff were excellent and helpful in every way. Facility was quiet and beautiful.

All the staff were very nice & helpful. Maria & Ronald were great. Food was wonderful! The small gathering for Christmas Eve was so nice to see. The owners should be very proud of their entire staff and business. Thank you again!

the decor and layout of the hotel was unique

The room was better than I expected. Very comfortable and clean. Restaurant was wonderful as was the service. One note of caution. If you come on the train, call the hotel to pick you up. The walk to the hotel is steep and strenuous—difficult with even a small suitcase.

Lovely stay in an “old school” Swiss Hotel. Only wish the Sauna would have been open in September!

Great staff!!! That, in my humble opinion defines the quality of my visit.

Nice property

The staff at the hotel were friendly and available for questions. The bed was terrible. Old, flannel linens were on the bed. The linens were pilled and scratched my skin. The mattress was incredibly uncomfortable and probably 20 years old. There were few amenities. The bathroom only included some mystery gel in the shower, which I never determined if it were shampoo, soap, or both. The shower only had half of a door. There was a hinge on the shower door, showing that at one time the door was larger and the hotel never replaced the other half. When asked for an iron, I was told that I could go to the community room to use an iron. I've never stayed at a hotel in which I had to use a shared room, with a shared iron and ironing board. It felt like a hostel.

The property is under-rated. The room was quite nice. Neither lavish nor large, but clean and quite comfortable. The spa had a good steam room and sauna with robes and towels provided. The indoor pool was closed when we were there but was large with lots of chairs. The staff was uniformly helpful and incredibly pleasant and clearly fluent in several languages. They arranged shuttles to and from the train station. The breakfast was nice -- basic but good food. The on property restaurant was also good. The only downside is that its a bit of a walk from the hotel to most things -- except for bobsledding which is two minutes away. There is a bus stop outside the hotel though we didn't try the bus. We enjoy walking but could see how it would be too much for some people. Overall: we would for sure stay there again.

Maria on reception was very thorough in explaining how the hotel operates and a complete delight. She was very professional and made me feel very welcomed.

I was completely alone that day in the Hotel. No other guests around. A hotel for me alone... It was scary and fantastic at the same time :-)

Nice pool and steam room, good restaurant and great service

The hotel staff was wonderful and accommodating. They let us store our bags, do late check out, change for skiing and get a ride to the train. The pool and wet and dry saunas were amazing after a long day of skiing. Beds were comfy and thick duvets kept us warm. Overall, a very charming hotel with exceptional service.

The hotel staff were extremely helpful in helping us find things to do and get around the city. The hotel was clean and the breakfast was very good each day. The only complaint that I had was that the hotel was old and when you walked across the floor, the floor would creek. While this did not bother us with the surrounding rooms the person below us complained. They complained to the front desk that we were walking in our room, (which we were since we were getting packed up before bed because we had to catch an early train in the morning). We were finished packing by 10:30, and while getting ready for bed the front desk person knocked on our door and told us we were walking too loudly. We couldn’t control the creeking in the floor. When we would get up to use the restroom and try to walk as softly as we could, the people below us would bang on the ceiling. So instead of telling us that we couldn’t walk in our room since the floors creek, they should have explained to the other guest that in old buildings the floors make noise and if that is keeping them awake they should provide them with ear plugs. While this was extremely annoying to us, we enjoyed our stay at this hotel. We enjoy staying in older hotels especially when they keep the older features in working order. These things give the hotel the character that we appreciate.

A really good choice for those looking to avoid the glitz of downtown St Moritz and enjoy a good comfortable stay in an unpretentious environment. Breakfast perfectly adequate maybe not overly exciting, but the cinnamon prunes were excellent!