At the end of October, I used Agoda to successfully book accommodation for 12/31-1/1, and I also confirmed with the hotel staff before the end of December whether the reservation was successful. The hotel staff all responded to confirm that the reservation was successful, but the result was that on New Year's Eve, 12/31 When I checked in at around 16:00 in the afternoon, I was told that the order was canceled (we did not receive a letter or text message indicating that it was cancelled). I asked the counter, and the counter directly blamed it on the booking platform and did not want to deal with it on site. The wishes and attitude are casual, allowing the guests to contact the platform on their own, and asking the guests to deal with it themselves and then book a room. On New Year's Eve on 12/31, is it very simple to find an accommodation that can meet the budget and still have vacancies? Or is it? Do you have to pay for the bus fare and time from Taipei to Yilan and "Heston"? No matter what, you should at least have a helpful attitude. Maybe you need to ask nearby hotels or help with inquiries, and at least show sincerity, but it's completely As a guest, I was already very worried when I checked the hotel reviews when I made a reservation. Most of the reviews showed bad reviews, poor housing experience, etc. After discussion, I wanted to cancel, but when I called the hotel, I was always evasive and said that the reviews were negative. Our order has been transferred from Agoda to Booking and there is no way to process it (which means forcing us to complete the order), so I have to convince myself that 5800 a night shouldn't be too bad! I have already thought that if the bathtub turns out to be like this, Just don't take a bath. At least you have a place to stay. I didn't expect this result. If you want to cancel the order directly, it is better to let us cancel it directly from the beginning. Then we can find other accommodation when we have time, but let us confirm again and again that there is Accommodation, went to the venue and found out that it was canceled. Are you kidding us?
I sincerely recommend that you don’t book this room!! Even if you have no other choice, don’t choose this room, because you will experience the worst housing experience you have ever had. Oh no, I haven’t lived in ㄏㄏ yet.