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Castle Hilo Hawaiian Hotel

Name: Castle Hilo Hawaiian Hotel
Address: 71 Banyan Dr, Hawaii County, Hawaii, United States, 96720, 71 Banyan Dr, Hawaii, 96720, United States

Hotels

8.2

Very Good

From 1,157 verified guests reviews

What Guests Say About Their Stay

Leonard

/ 10

Better bargain for your buck compared to Grand Lenani. Bigger rooms and bigger balcony. Not much to brag about breakfast tho. No resort fees charged. A 4 me!

Keenan

/ 10

This is the second time I have stayed for a business trip. The facility and staff are great.

Thal

/ 10

Although an older hotel, it was well maintained. The only thing was housekeeping service was every other day. Would like to have it every day.

In the Area

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71 Banyan Dr, Hawaii County, Hawaii, United States, 96720

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Elevator

Staying at Castle Hilo Hawaiian Hotel is a good choice when you are visiting Hawaii County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Castle Hilo Hawaiian Hotel

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What's around Castle Hilo Hawaiian Hotel

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71 Banyan Dr, Hawaii County, Hawaii, United States, 96720

Discover More About Castle Hilo Hawaiian Hotel

Location

Staying at Castle Hilo Hawaiian Hotel is a good choice when you are visiting Hawaii County.

About Castle Hilo Hawaiian Hotel

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Castle Hilo Hawaiian Hotel exclusively for you.

With all facilities offered, Castle Hilo Hawaiian Hotel is the right place to stay.

All facilities in Castle Hilo Hawaiian Hotel

Others

Public Facilities

Others
Coffee shop
Elevator
Restaurant
Safety deposit box

General

Smoking area
Banquet
Parking
Terrace

Hotel Services

Laundry service
24-hour Receptionist
Concierge

Nearby Facilities

Souvenir shop
Hair salon
ATM/Banking

Food and Drinks

Bar
Breakfast

Things to Do

Outdoor pool
Garden

Business Facilities

Meeting facilities
Business center

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Castle Hilo Hawaiian Hotel

Important Note

Fee for full breakfast: approximately USD 7 to 25 per person
Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: USD 35.38 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness center access
In-room coffee
Newspaper
Phone calls

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system

Front desk staff will greet guests on arrival.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Castle Hilo Hawaiian Hotel	286
Number of floors in Castle Hilo Hawaiian Hotel	8
Another facilities in Castle Hilo Hawaiian Hotel	Others, Coffee shop, Safety deposit box, Smoking area, Banquet

Frequently asked question in Castle Hilo Hawaiian Hotel

What are available facilities at Castle Hilo Hawaiian Hotel?

There are top facilites at Castle Hilo Hawaiian Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Castle Hilo Hawaiian Hotel?

The standard check-in time at Castle Hilo Hawaiian Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Castle Hilo Hawaiian Hotel provide breakfast?

Yes, Castle Hilo Hawaiian Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Castle Hilo Hawaiian Hotel

Overall Ratings & Reviews Castle Hilo Hawaiian Hotel

Other sources (1,157)

8.2

Very Good

From 1,157 reviews

Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.4

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Traveler Reviews Castle Hilo Hawaiian Hotel

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Top reviews

Clement

Business

8.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

The hotel was nice - room was spacious and comfortable. The continental breakfast however was very poor.

Brian

Leisure with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Proximity to walking paths was fantastic

DENNIS

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

A very unique place with an excellent view and very convenient for any activities.

Mohammad

Leisure with Children

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The hotel almost covers everything for a hotel in a Hawaiian Island.

William

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

It's was relaxing. Staff was awesome

Allison

Leisure Family

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The location of the hotel is next to a really nice park and in front of the hotel there is a little convenient shop that had goodies. The cleanliness of the hotel was okay, I understood that they were short staff so I can't fully comment on that. The bed were on the hard side which are uncomfortable for me but was able to sleep through the night. Staff was friendly when I checked in and gave me all the information I needed.

Jessica

Leisure with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Everything you need!

Patrick

6.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Petit dejeuner pas extra Service pas terrible ! Manque de personnel Chambre pas faite !

Rebecca

Leisure Family

4.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The property was average at best. Two things stood out as unsatisfactory. The first was the continental breakfast, and that wasn’t a huge deal but it’s the worst I’ve ever seen. There were plain croissants, apples and oatmeal. That’s it. The more important failure was the parking situation. They host events and do not have enough parking for guests. This causes a lot of frustration leading to dangerous altercations between people trying to find parking. Their solution? The front desk staff advised us to jump the curb and park in the muddy area across the divided street. The area has zero lighting, is not a parking area and you’d have to walk in the dark over to the hotel if it’s at night. Would not stay here again.

Frank

Friends and Family

4.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Terrible breakfast included. Late with supplementing food when it was emty- asked them to supplement, thay answered: I think we are empty.. Also emty on coffe..

Leonard

Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Better bargain for your buck compared to Grand Lenani. Bigger rooms and bigger balcony. Not much to brag about breakfast tho. No resort fees charged. A 4 me!

Wan Jun

Leisure with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The view is beautiful

Leonard

Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful area to walk around. It is an older venue but kept immaculately.

Stephen Man Fai

Leisure with Friends

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Good location & Quiet

Marilyn

Leisure with Partner

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Good location. Parking lot not easy to get in or out of at busy times. Lobby and pool are nice. Main thing I didn’t like was the A/C above a glass louvered window. If you cover window no a/c. Also street noise although the town shuts down fairly early.

Kari-Lyn

Leisure with Children

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Fast service & quick check in

Murielle

Business and Leisure

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The staff is amazing, but my room wasn’t as clean as expected in the smoker area. They were amazing to let me arrive before check in and it was the one of the only room available with a balcony. Nevertheless, there were construction 🚧 outside so it was a bit noisy. Otherwise the staff is so pleasant.

Keenan

Business

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

This is the second time I have stayed for a business trip. The facility and staff are great.

Karen and terry

Leisure

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Stay in Hilo for 1 night only if going to national park. Better yet don’t stay in town at all. Boarded up parents with people living in on same road

Esteban

Leisure Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

We like staying at this property whenever we are visiting Hilo

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