Comfort Suites Charleston West Ashley

I stayed in room 226. Room cleanliness was absolutely horrible. Dead bug legs, dirty bathroom, bathroom wall falling apart. I have many photos.

Area very busy a lot traffic noise. Staff great and great breakfast. Room was very nice and clean. Nothing in walking distant. Convenient to get around.

Quick checkin. Nice employes

Sheets had a starting smell of bleach/ chlorine! Had to spray with perfume.

It definitely wasn’t quiet! We had to leave the fan on on the AC to drown out traffic noise. The coating inside the tub is peeling off and was on the bathroom floor. The toilet handle fell off and my husband fixed it. We didn’t know that there were room darkening shades till the last night. You need bigger pillows.

Clean

The staff were friendly and helpful. Everything was clean. Good amenities. Close to everywhere we wanted to go. The only problem was we asked for an accessible room. There was an emergency buzzer outside the door and it said it was an accessible room. But it was obviously a regular room that they were saying was accessible. There was one hand bar in the shower next to the shower head which appeared to be the only concession for a disability.

The hotel was centrally located to attractions and activities. It was also well maintained, attractive and offered very friendly service. We would consider staying again in the future.

Great room. Spotlessly clean. Ample breakfast choices. A desk lamp that did not work was replaced the next day. The only negative was that trash was not emptied, beds not made and towels were not replaced.

Our first-place choice to stay while visiting son who lives nearby. The only draw back is the entrance to the property which is a “bit funky”. Clean, comfortable, breakfast satisfactory and overall location is convenient. Pretty quiet considering that it’s on Savanah Highway.

The room was very nice! Clean and spacious. The staff were all pleasant.

I liked everything but the beds and the pillows. Didn’t sleep well for three nights and left exhausted. Otherwise it was great! Never lost hot water, free breakfast that was actually pretty good, everyone was super nice, and the location is quiet and convenient. Would definitely stay again, will just bring my own pillow next time.

Good spot in West Ashley with easy access to downtown. Suite set up was great - good design.

Central to area of Charleston we were in frequently during our stay.

Convenient

This was a nice hotel, will stay again. The room was clean, staff was nice, the breakfast was tasty. The entrance could use some TLC, old worn furniture, and the walls are kinda thin I could hear housekeeping talking and cleaning in the morning but other than that it was a good stay. Great location near the hwy

Breakfast was mediocre.

The one way in and one way out is a pain!

A quiet hotel with good breakfast options. I did a late check in with no extra charge. A few places to eat in the area. Comfortable bed and good bathroom amenities.

First I’m trying to straighten our double room charges, the our room smelled like smoky musk. The room walls looked beat up and then a quick fix. The a/c was either freezing cold or warm. The breakfast was not real good( beige sausage, strange scrambled eggs, big pot of oatmeal and another of grits. Basic bread assortment. Coffee was ok. Work out room was basic and small. Pool was under construction. The 2 positives are Jamal at the front desk was very nice and Swig and Swine ( great food) was only a couple of miles away. Oh parking was good also.