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Crowne Plaza DALLAS DOWNTOWN, an IHG Hotel
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Crowne Plaza DALLAS DOWNTOWN, an IHG Hotel
Hotels
6.4
Pleasant
From 1,004 verified guests reviews
What Guests Say About Their Stay
Emma
10
/ 10
Nice staff, amenities, and room. Not in the most entertaining area of Dallas.
Paige
10
/ 10
We originally were put in room 1613 and upon arriving we found that the AC wasn’t working. We kind of decided to try to put up with it (we were staying Monday - Saturday) we ended up letting the front desk know (Tommy was amazing!) on Thursday since by that time they had sent maintenance twice with no results. Tommy at front desk was extremely understanding and kind and even gave us a new room this time with working AC!
Brad
10
/ 10
Got in late. Very accommodating. Gave me quite a late checkout. Patio doors a bit sketchy. Tub didn’t drain too well. Great location!
In the Area
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1015 Elm Street, Dallas County, Texas, United States, 75202
Main Facilities
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AC
Swimming Pool
Parking
WiFi
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Available Room Types in Crowne Plaza DALLAS DOWNTOWN, an IHG Hotel
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What's around Crowne Plaza DALLAS DOWNTOWN, an IHG Hotel
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1015 Elm Street, Dallas County, Texas, United States, 75202
Discover More About Crowne Plaza DALLAS DOWNTOWN, an IHG Hotel
Location
Staying at Crowne Plaza DALLAS DOWNTOWN, an IHG Hotel is a good choice when you are visiting Dallas County.
About Crowne Plaza DALLAS DOWNTOWN, an IHG Hotel
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Get precious and unforgettable moment during your stay at Crowne Plaza DALLAS DOWNTOWN, an IHG Hotel.
All facilities in Crowne Plaza DALLAS DOWNTOWN, an IHG Hotel
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Accessibilty
- Accessibility equipment
- Accessible parking
- Disabled access friendly
Things to Do
- Outdoor pool
- Fitness center
General
- AC
- Swimming pool
Food and Drinks
- Bar
Transportation
- Parking with surcharge
Connectivity
- Free WiFi
Public Facilities
- WiFi in public area
Hotel Services
- Laundry service
In-room Facilities
- TV
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Tennis
Accommodation Policy & General Information in Crowne Plaza DALLAS DOWNTOWN, an IHG Hotel
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Domestic Service dogs up to 30 lbs. are welcome. A 40.00 per day animal fee will occur, 75.00 refundable deposit is due at check in.
General Information
Popular Facilities | AC, Swimming Pool, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at Crowne Plaza DALLAS DOWNTOWN, an IHG Hotel | 291 |
Number of floors in Crowne Plaza DALLAS DOWNTOWN, an IHG Hotel | 19 |
Another facilities in Crowne Plaza DALLAS DOWNTOWN, an IHG Hotel | Accessibility equipment, Accessible parking, Disabled access friendly, Outdoor pool, Fitness center |
Frequently asked question in Crowne Plaza DALLAS DOWNTOWN, an IHG Hotel
What are available facilities at Crowne Plaza DALLAS DOWNTOWN, an IHG Hotel?
There are top facilites at Crowne Plaza DALLAS DOWNTOWN, an IHG Hotel such as AC, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crowne Plaza DALLAS DOWNTOWN, an IHG Hotel?
The standard check-in time at Crowne Plaza DALLAS DOWNTOWN, an IHG Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Crowne Plaza DALLAS DOWNTOWN, an IHG Hotel
Other sources (1,004)
6.4
Pleasant
From 1,004 reviews
Cleanliness
6.6
Room Comfort
7.0
Service and Facilites
7.4
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Traveler Reviews Crowne Plaza DALLAS DOWNTOWN, an IHG Hotel
Number of reviews per page
20
40
Top reviews
Jordan
Business with Partner
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The pics of this place make it look beautiful! This place is a DUMP!! This place isn’t worth half of what they’re charging. Wish I would have stayed elsewhere
Marty
Business
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Even thou it's a crown plaza the main entrance was nice but the rooms hallways where very dirty and run down let's not even talk about the black mold in the ice machines.
Emma
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice staff, amenities, and room. Not in the most entertaining area of Dallas.
Cora
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Temperature inside the lobby and room was to hot. And the elevator didn’t work properly
Lawrence
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I will not stay here again.
Matthew
Business
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Very out dated hotel that needs some major updating
Roosevelt
Business with Friends
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice rooms
Thomas
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Old and outdated. Too old for the price. Mild mildew smell. Limited view. Balcony not well kept and appeared unsafe to use.
Paige
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
We originally were put in room 1613 and upon arriving we found that the AC wasn’t working. We kind of decided to try to put up with it (we were staying Monday - Saturday) we ended up letting the front desk know (Tommy was amazing!) on Thursday since by that time they had sent maintenance twice with no results. Tommy at front desk was extremely understanding and kind and even gave us a new room this time with working AC!
Read More
Pam
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Where to start? Bathroom is so small it is claustrophobic. No fan in the bathroom
so steam engulfs the room when showering. The mold on the ceiling tells the story! Bed is hard, pillows too high. Coffee machine didn’t work. Even though we were on the 18th floor, the outside sounds were like we were on the ground floor. Boys and their toys were screeching around the streets way into the early morning hours. Not a great stay!
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John
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Pretty worn out. Everything from creaky worn elevators, falling AC systems to dirty hallways. Rooms were ok but with the AC issues and ugly entrances it was not great.
Lazaro
Leisure Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Location was perfect. Water at the pool was cold. Parking garad felt spooky at times. My stay was ok, nothing fancy.
Luz
Friends and Family
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
The Crown Plaza was located just right for what we were looking for which was sight seeing in downtown Dallas.
David
Leisure
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Was a good property however they charge $150 US in case of room damage.I left on October 3 and still havent got it back yet.I did no damage to the room i was in
Brad
Business
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Got in late. Very accommodating. Gave me quite a late checkout. Patio doors a bit sketchy. Tub didn’t drain too well. Great location!
Daniel
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
In serious need of a rehab. Terrible area. Unsafe to walk after dark. Street racing outside at night.
elisangela
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
close to everything u need
Horacio
Business
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great staff, super friendly and helpful.
Edgar
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Good stay. Easy check in. Parking convenient to hotel ingress. Halls were not as clean as they should be. Rooms were clean but bathrooms were tiny and partially updated.
Terri
Friends and Family
4.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
My room had no AC. This was a problem for others as well. All on the same floor. Come on people do better. We all paid money for a comfortable nights sleep and instead it’s Texas and we were all hot. Didn’t even offer to compensate or discount the rooms. Had to sleep with the balcony sliding door open.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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