It was nice

The hotel is in a convenient and walkable location. It’s right next to the lake which is a plus. However, the part of the beach that is accessible to the public is short. The valet only parking is a disadvantage. We had to call ahead to get our car and it took about 20 minutes at one time. The facility is a bit dated. For the price we paid, I don’t think it’s really worth it.

Too much hidden fees.

Clean and spacious family rooms with fully equipped kitchen. Conveniently located near shopping stores.

Overall great place for families!!

The distance from the heavenly village and whole foods

Good place for the weekend.

Staff seemed uncaring. Had requested room tidying but was told they need 24 hr notice which was stated on the little card they provided with room key. But when I checked that part was cuff off. Requested towel replacement and had to call multiple times. Overall seemed like staff wasn't as courteous as you'd hope for a pleasant stay.

all good. except parking that is valet only and expensive

Excelente

It is a great location—just a short walk to the lake. It was winter, so we did not visit the rental space. A short walk to Five Guys, Panda Express, and McDonalds. The kitchenette had a coffee maker, pots and pans, plates, and forks. Unfortunately, the nice size safe did not work and we did not mess with getting it fixed. It should have been checked before we arrived for our stay. Check-in is late at 4:00 pm vs normal at 3:00 pm. Likewise, check-out was at 10:00 am vs normal 11:00 am. Another negative was the ONLY valet parking at 27 dollars a day. I checked in on my birthday and only got a water bottle. When they asked for my date of birth, I said Today, Nov 15, 1963. They did a great job giving me the water bottle and free water. Thanks, Hilton.

Stayed here over my son's wedding weekend. It worked out well. Bed was comfortable and we had a nice large bathroom. Doors to the suites are very heavy and there is an awkward entry area between the two rooms in the suite. Getting luggage in and out is a struggle.

Guest services were not welcoming and bordering on rude. Petty additional fees, including resort and parking fees, were charged at hotel registration desk which increased the costs of the stay in early November and added no value. Room is spacious and clean, but a bit dated compared to newer facilities across the border in Nevada. I frequent or try to frequent Hilton Hotels, but this is not one it’s better facitites..

Beware, since Hilton took over this property you can't self park. It's $25 a day to valet and the valet is and outsourced company that specifically says they are not liable for lost items or damage to your vehicle. Vallet's were very rude. Concierges are very very very aggresive at trying to get you to attend time share presentations.... BE WARE. We were there on our honeymoon told them to please leave us alone and NO constant hounding every time we were coming and going. Last thing is mattresses are like sleeping on a sheet of plywood. If you don't like a very hard stiff matress look elsewhere it was terrible.

We thoroughly enjoyed our stay here...from the spotless property and room to the ease of walking to shops and restaurants nearby. Our 1 bedroom suite had everything you would need to cook and eat in, a spacious living room with huge tv and fireplace, dining table and full kitchen. The spacious bathroom has dual sinks, walk-in shiwer and large tub. The king bed was very comfy with soft linens and awesome pillows. It was cold weather so we didn't use the property amenities. I would recommend to anyone wanting a nice place to stay.

Loved the property. Unfortunately there is a $27 night valet parking required and $26 night resort fee not mentioned by Expedia.

Way too expensive for what you get. Price was hiked up for summer. Room was worn out and tiny. Parking was blocks away. Other chain hotel down the street was nicer and 1/3 the price. Skip this.

We had amazing time

Next to the lake

I didnt like the concierge trying to barter with me about getting deals on activities. They catch is sitting through a timeshare meeting. Then they hawked you the rest if the stay. Im on vacation to trlax from the world. If im looking for a timeshare I'll call you. The carpets could use cleaning or replacemet. And not having onsite parking for your guests is HORRIBLE and then making them pay $27/day to valet...bad business.