Holiday Inn Express & Suites ATLANTA - TUCKER NORTHLAKE, an IHG Hotel

One of the very limited hotels In Atlanta that have two double beds with a sofa bed. I really appreciate that. Definitely will come back again. It was near highway, clean, excellent WiFi and friendly front desk. The bathroom a little small and breakfast lacked some variety but parking was not a problem at all.

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newly redone -

We got a room with breakfast and went we went down the staff informed us their truck didnt run. The bath tub was full of hair. No tissue in bathroom. No trash bags in trash cans. The comforters was on the beds up side down....decorated side was down. The staff was wonderful.

Breakfast was ok.

I checked out early due to the ceiling in the bathroom was leaking water. They were supposed to refund partially my money back, but did not.

Reservation says suite… 2 beds and a sofa bed…. Upon checking in I double checked that the room type is a suite with enough beds and sofa bed for 5 people to sleep. Upon entering room, only 2 full size beds! NO SOFA BED!!! To top it off, it is a handicap accessible room with NO TUB! Small children and only a wheel chair accessible shower! Front desk person was very nice, but said she couldn’t do anything about situation except give me blankets to make a pallet on the floor. I want a refund or at least a partial refund! Told I would have to speak with manager in the morning! Oh! Believe me! I will speak with manager!! Room is on first floor with parking lot right outside of the window!!! Noisy! Soccer team checked in and NOISE!!! Another room called and requested towels and wash cloths at 10pm! Said they dialed/pushed button on phone for front desk!!!! I unplugged the phone then! I should not have to pay for a suite and not have the room reserved. I am put in a handicapped accessible room, NOT a Suite! Very very disappointed in Holiday Inn I sure hope manager sees the problem in this! I don’t know if I will ever stay here again!!! This hotel is OLD and needs renovation to continue being a Holidsy Inn in my opinion! Not sure if floor was vacuumed… trash under bed and!

It was clean, and quiet, and the staff was lovely

I had bugs in my room, first night there I had no air because I had no knowledge of how to control the 2 thermostat. Check out was difficult because of issues on charges and still not resolved.

I was nervous about staying here after reading some of the reviews. When i arrived, it was clean and well lit. My room was clean but there wasn't much lighting except the light from the parking lot. The parking lot was full and cramped. I didn't really feel safe.

Facilities were clean.

Nice place, clean and above all the lady who serves breakfast was very kind and nice. The only thing I don't recommend is the sofa beds, I couldn't use them because they were in such bad condition.

Location was great and just where we wanted to be for the night. Room was as we expected over all typical for this type of hotel. One thing that was really inconvenient about this stay was the lights in the parking lot and no curtains! Just a sheer see through from inside and outside so no real privacy and then very bright room at night. The mirror is located across from the window and reflects light throughout room even more. We didnt like having no proper window covering.

It is my favorite hotel when I travel it my half way point to Tennessee and Indiana.

No complaints, very satisfied.

Our stay was amazing no issues or complaints. Facility for my appointment was close by which was very convenient. The exit to travel back home wasn't far to drive to or for getting gas to travel back. 10/10 we recommend.

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Very clean front desk host at the front desk was very friendly and helpful as she listened to our story of we was scammed with the Airbnb loved our stay

Hotel rooms not cleaned every morning. Bathroom deterorating. Most staff members are very nice but some of them are not helpful

They had friendly customer service. But otherwise there was a fair amount to be desired. Tv didn’t work, blanket had a hole in it, elevator was dirty. The only ice machine was on fifth floor.