La Quinta Inn & Suites by Wyndham Williamsburg Historic Area

Room was filthy and heat did not work

The first time we checked in the heat was broken so we had to walk all the way from the 3rd floor for a new room. Then once we got the new room we find out that the TV was broke and apparently there TV doesn't support HDMI but have the ports for them so I called the front desk guy and he got very rude and smart saying he called IT and it's nothing he can do about it they wouldn't offer us a refund. Being that it was a snow storm we stayed and waited until it stopped and left at 345am. I'm not saying it's a horrible hotel because it was clean but if you're looking to hookup a fire stick or anything that takes HDMI i wouldn't recommend this hotel.

We had to go through 4 rooms before finally having a suitable room. The first room bathroom ceiling was covered in Mold. The second room; The heater malfunctioned and began to smell and smoke profusely, the third room; No heat and we weren’t about to even wait on it to kick in like we did in the second room. Finally the fourth room was more comfortable other than the toilet would not flush appropriately.

I had a problem with the smell in the rooms. I requested to switch a room 2 times. The staffs were great and understood it. They switched rooms for us. It just the condition of the rooms were not good.

We’ve stayed here many, many times. Convenient, friendly staff at front desk and great breakfast. Will stay again.

The internet was not good. I would have a connection on my device that would suddenly disconnect. Also our room was never straightened while we were away

Good stay but unfortunately the room lacked some necessities. TV not working, no toilet paper and plastic silverware found outside the pack on the side of the bed. The room appeared to be more straightened up vs cleaned. In transparency, we did not contact the front desk due to being exhausted and just wanting to sleep.

Basic hotel for 2 nights max

The bathroom was filthy. The shower had mold, and left over soap. The room had cob webs in the corner, the desk lamp was dirty, the head board was dusty. Linens had stray hairs on them. Does were propped open and needed no key card to get in. Unsafe.

I didn't like that a door stayed open all night My room had a like odor i told the front desk twice nothing was done I want be staying there anymore.

The property was quiet. The hotel staff at check in was average. The room had only towels, no hand towels or bath cloths. The complimentary breakfast was average at best.

The First Night was average. After that it was a constant going to the desk because our key card or lock was malfunctioning and the last night we were evacuated due to smoke on this floor to which the alarms malfunctioned and the phone to call front desk to question alarm was cutoff

The property was nice for a 1 night visit. Disappointed that it seemed like the housekeeping staff just left everything where it was at the end of their shift and left, because there were bags of garbage in the hallway on the 3rd floor when we arrived and still there the next morning.

Dirty, problems with the lock to get into room

We slept well. The hotel was convenient to our activities. The carpet was wet but we were able to use the bed by the dry area. I also dated the lamps and TV while there. The biggest problem was the WiFi was not working well and I do depend on WiFi to make daily plans.

The room was filthy, the bathroom was dusty and out dated, breakfast was ok, the lady at the breakfast room was rude to a little kid, and that is not ok. The guy at the front desk was very nice and helpful. I would try not to stay again here.

Hotel seems nice when you walk in.. but as you start going through it you’ll see tons of bubbles up wallpaper, dirty and stained carpets.. missing lights in the hallway. There was a bag of garbage that was left in the hallway from about 8p til this morning. The room STUNK like some kind of carpet refresh powder, stains on floor, bathroom tub looked dirty, walls look like they hadn’t been wiped down in ages and pink algae on the soap dishes in the corner. Ceiling had black mold on it, looks like they had replaced the mirror but left mismatched paint and holes in the wall. Fridge was about a foot away from the wall with a mound of dirt behind it.. the heater screeched most of the night… wouldn’t stay here again. Btw I did ask the front desk to look into the heater.. nothing was done because the settings where where I had left them.

Old food from previous stay. Old food on floor sand feeling on sheets. No wash cloths. Dirty shower curtain, shower leaks on bathroom floor. Heater didn’t work. Paint chips falling when shutting doors. Bathroom light flickered

Parking was horrible, room was dirty, loud, run down, will not stay here again

An old property which has many issues like a 6”hole in the carpet but it was clean.