Dirty Sheets and a muggy room

No fan in bathroom, lots of homeless people around at night

The hotel itself is quite decent but the peripheral downtown location can be sketchy at times, especially when the houseless/unstable people are around talking to themselves or yelling to nobody in particular. It was within walking distance of Whole Foods, Macy's, the Apple Store, public transportation stops/stations, and close enough to event venues such as BMO Stadium or Crypto.com Arena.

Always at the top of my list to stay in LA. Very cozy and clean, elegant place with amazing staff

I would’ve rated this property as excellent but the few things were that broke made me rate it a little lower. I had a special request for roses and champagne for checkin for a romantic evening, but they said they didn’t do that, which was fine but the person who assisted was a little rude over the phone. That was my first interaction. Other than that, the staff were entirely amazing once I checked in. Second, there was no fridge, which was disappointing. Same with the lack of free water and coffee maker. Third, was that they mentioned breakfast but made it seem like it was included in the stay. They charged it to the hotel room. That was a little disappointing. There was also convenient parking, but at an extra $30. It was safe and very close by at least. We were there for the “Fork & Film” event which was amazing! That and the rooftop bar along with the hotel ambience and aesthetic were amazing and well worth it!

I had a wonderful stay here! The staff were friendly and very helpful. The food was delicious and the hotel felt very safe. The area around, naturally, was very chaotic but that’s because it’s in the middle of DTLA so it was also near lots of stores, restaurants, and cafes. I would stay again!

Like it!!

Excellent

Excellent cozy personal space with urban view and aesthetic. You almost feel like it’s your apartment

It smelled really bad of urine around. There were soo many homeless around and then using drugs soo close to the hotel entrance.

Big fan of The Wayfayer DTLA Tapestry Collection by Hilton They have an amazing lobby, lounge and cafe on the first floor, speakeasy known as the Lily Rose (inquiry within) and Rooftop Restaurant & Bar. I stayed for two nights, definitely tempted to stay longer as the room accommodations are stellar. The blackout windows, cozy beds and endless pillows, open closet area/racks, standing desk and very spacious bathrooms I'm all a fan of. Minor extra charges for accessing the rooftop as well as longer elevator wait times were a bit unexpected. Though the staff, service and security were all polite, personable. Would stay again and do recommend. Note: A daily deposit is added on for each night stay. And you get a $25 credot for "The Kitchen" cafe

Everthing was good but the not have hot water at all, i stayed nov sat 23TH - sun 24TH 2024. they had some problems to fix, they said about fixed the problem but not happens. so was very bad, other than that i like the hotel all the staff everthing.

Inside the hotel is awesome but not good outside. The garage elevator next door could have been kept clean

hot water did not work for sinks nor showers. bathroom door lock did not work. outlets in bathroom did not work. tv placement was too far from the bed. no on-site parking availed.

Overall had a decent stay. Biggest complaint was that there was never hot water running to the shower at night. There's a parking garage 2 doors down from the hotel so that was super convenient and felt safe - just gotta be okay with $30 nightly parking.

Hot water was not working. Could not shower.

freezing water for entirety of stay. no towels.

We had a bunk room. The shower was cold regardless of the time of day or night. The mattresses in the bunk beds deflate immediately so it feels like you’re sleeping on wood boards. The walls are very thin. The people who work there are amazing and helpful. The property is a motel disguising as an upscale hotel and that it is not.

We didn’t have hot water for our entire stay. The room we were in was right by all the AC units and they were extremely loud. Because I booked through Expedia they would not comp any of our stay like the other guests were receiving.

Employees were friendly and hotel was very cute. Unfortunatley we had NOOO hot water our entire stay. Mentioned it a few times and nothing came of it.