Arrived at front desk. They said Expedia canceled our reservation, that this often happens with Expedia. Left me booking a reservation 50 miles away.

This was a great place to stay. The location was great. We enjoyed the views, the spa and the river. The only downside was that you had to pay for internet. We couldn’t use our phones unless we went outside.

Beware - they will cancel your booking at the last minute. I made my booking 7 months in advance and they cancelled it 1 day prior to the check in date without any explanation whatsoever. I would have had to cancel the entire trip to RMNP if I didn't find an alternative accomodation at a much higher price

Room eas clean and the property in good condition

I booked a week stay six months in advance. I got an email the night before check-in time that the property was overbooked and they were not able to fulfill my reservation. I have no idea what the property was like since I never set foot on it.

We reserved a 2 bedroom rental six months prior to our June stay. On the day of arrival we got a call we were downgraded to 2 studios. About 4 hours after the call we got to the site only to be told there is only 1 studio with a max occupancy of 2 people. We had 3 people in our party so now we are left with no place to stay. Agent was rude at the desk with no apology after being left without a place to stay after a confirmed reservation 5 months ago. Expedia found a nice hotel to stay in but we missed the opportunity for a 2 bedroom site with laundry after travelng 2 weeks in many hotels. DONT BOOK THIS SITE.

Beautiful condo room. Loved being on lower level by the river. Was put in an ada which was not needed but still nothing to be bothered about. All appliances were awesome and functioning. Couldn't figure out how to use the dvd player but again not a big deal! Would love to have had a firepit out off our patio but again, no big deal! I think our biggest issue was check out time! Waaay to early. 11:00 am is early but pretty much the standard and we thought it was 11:00am until we got a phone call right about 10:00 am and had to scramble, no showers, no breakfast to get out in time without any extra charges. Other than that, it was a great stay!

Quiet location close to Rocky Mountain National Park. Very large rooms with full kitchen. Helpful kind staff. Definitely will back again.

Good

This is the 2nd time we stayed here. Location is great. Price is right for a 2 bedroom suite. Kitchen is very sparse. I know it is a hotel but if you are coming from out of state, you won't have any spices or storage containers. The ONLY negative was that you had to pay (a LOT) for internet wifi. I have traveled a ton for pleasure and business for 20 years. I haven't paid for wifi since about 2009. And definitely not the price they wanted. You kind of needed to do it too if you wanted to watch anything other than the basic cable they had.

Staff was very informative. Room was clean, but needs updating.

Place was great. Beautiful surroundings, easy drive to town and park, had everything we needed.

Excellent service All the needed amenities were available and well maintained

I purchased a 2 bedroom suite and when I arrived at the facility I was told the no 2 bedroom suite were available and was given 2 one bedroom rooms. It was totally unsuitable as I was celebrating my birthday and the one bedroom room too crowded with 4 adults. I was very disappointed with this arrangement. I have stayed there on 2 different occasions and has excellent service and accommodations.

Don’t waste your time

Everything was good. Staff were helping all the time

Very clean!

Nice place to stay would stay again

It is just a very nice and affordable property that is ideally located.

Allowed for early checkin, the condo I booked was incorrect and had two twins in one room and a king in the other where it should’ve been two queens. The staff came up with supplies to put the beds together and asked me if I would do it myself, I felt like I shouldn’t have to come into an unprepared room and finish it myself. After a bit of time they sent someone up to come combine the beds, we were happy with the outcome. Only one of the 3 spas were currently working, they said one was down during checkin but one of the others was freezing cold. There was an issue with my Expedia booking as well, worldmark reserved me for two condos rather than one and made checkin confusing as it seemed like I was going to be charged twice but Expedia took care of it, seem to be an issue on worldmarks end. This is our 4th time staying at worldmark estes park and we will return.