Anh Trang Villa Dalat

Beautiful room - spacious - near center -

I rented a room for 2 days, I paid on Friday and Saturday and paid on Saturday and Sunday because I got on the bus on Friday night and wanted to have a room when I arrived in the morning and not have to wander around the streets, but the host said he thought I wouldn't come so he gave the room to someone else, it was so unreasonable. I also said that but I had paid, the host said someone had paid but still no one came, it was unreasonable again, whether they came or not, they had to wait until the end of the day to give it to someone else! And he said I was late and didn't inform him, it was so unreasonable And in the room there was only shower gel and shampoo, there was no toothbrush, toothpaste and towel! And they wanted to charge my child extra money

No towels, no mineral water, no hot water, no electricity in the bathroom.

I lost 600k to find another hotel in the middle of the night. Dear Buddha, no one should suffer like me🥲

I can't understand why this hotel still exists on the app. I booked 2 rooms and paid in advance via momo, but when I got there, the hotel owner said there were no 2 rooms, only 1 room was delivered, because the app was not updated and no refunds were given. When you arrive, the room is not cleaned and is very dirty. In general, a clean person cannot live there.

The villa owner is enthusiastic and welcoming to guests, not harsh at all like previous reviews

The room was clean, but at night there were a lot of mosquitoes that bit me and my face was swollen. The weather in Da Lat was not as hot as before, there was no fan, not to mention air conditioning, and there was no mini refrigerator in the room. When I was bathing, the water ran out and I had to call the owner to pump the water. The wife had to shut off the first meal and the next meal and had to call the owner to turn it on and say it was the wife's fault. On Saturday, there was a lot of house repair work, no rest, no apologies at all. The hotel owner's attitude, way of speaking and behavior are not good. Will never come to this hotel again with the hotel owner's attitude and way of talking

Checkin takes a while to call a lot, the room is ok for now

1/ The hotel did not comply with the commitment on the 28th of the New Year, the hotel owner contacted me to exchange that I said that I checked in earlier than the booking date at 7 am and checked out later at 19 pm. The hotel quoted an extra 1.5 days of 1,050,000 VND - On arrival, this information has not been updated and I do not have a room. The hotel temporarily gave another room for personal hygiene and said to go out to play and then return in the afternoon to check in. The money incurred by the transfer is paid at check-in, not waiting at check-out - Now that I'm checking out at 19:00, the hotel asked me to check out earlier than I agreed to pay at 18:00. That morning I went out at 9am and returned at 4pm, the hotel arbitrarily packed my things and took my suitcase down to the reception area and let other guests rent my room. So, I received extra payment overtime and registered from the beginning, the hotel did not fulfill the commitment and did not refund me 2/ The service is not good: - The reception is not available often, what should I look for? in turn. When I went to complain, there was only 1 person who could not solve it - The toilet light was broken, the dryer worked sometimes it didn't, the door of the cupboard did not have a handle, the bottled water was not prepared I am very happy for this day. New Year's personnel are few, but the working style of arbitrarily bringing out guest items without warning, disrespecting customers is not acceptable.