Super bad mouldy blinds, WiFi was so bad and patchy can't use it unless I sit at the clothing area. As the router was just outside the room. Even sitting there will cause patchy connection. Did not provide big body towel, need to pay additional for it. But even with the body towel its too small can't cover the whole body. If I want to cover my butt my top will be exposed, if I want to cover my top, my bottom is exposed. Table provided was too high for their chair. I am slight above average but I have to reach my arm up to type on my computer. Bed was so springy that I have zero quality sleep. Surrounding was pretty noisy, chicken will start at 3am and stop around 6-7am. Dogs around will fight at night. And crazy amount of mosquito, it bit my fingers and lip. Could hear them flying around my ears at night super creepy. Hot water system is horrible. Have to turn on the shopee for at least 5-10 mins before it gets hot. Then it will fluctuate a lot so you will definitely catch a cold during winter. Staff was friendly, the morning reception and the night security was amazing. Other than that horrible do not come. Its one of the highest costing stay around the area. I can get better ones around

The room is beyond imagination, the manager is extremely friendly, will come back many times in the future

Room is ok and staff is friendly

The villa is clean, airy, with many windows. The owner is super enthusiastic. She guides us everywhere and gives us cute instructions. There are no 10 points.

The room is very spacious, fully furnished, very new and clean. Car rental is available right at the hotel, so it is very convenient. Tourist attractions are very close to the hotel. The hotel is located in a densely populated area but quite quiet. The manager is very polite and professional. Suitable for families to travel and relax.

Hotel is nice, staff is nice, love it!

The room is clean and tidy, about 2km from the old town.

Good points: Villa is new and clean, staff are quite friendly Bad points: Rooms are not cleaned daily, breakfast is bad, everyone should go eat breakfast themselves if staying here, my room is on the 2nd floor but there are ants and insects Crawling into bed a lot.

Love love love my stay here! Very friendly staff, I was solo traveling and everyday I get to chat to them and they always help me with my questions around Hoi An. I'd definitely go back here and I recommend this to everyone ❤.

On July 1, I called the hotel for advice. I asked if I was flying on the night of July 5, about 0:00, could I check in early at 0:00 (July 6), I would only stay until noon on July 6. The homestay side was OK so I then said that I should just book on Traveloka, the consultant advised OK. On the night of July 5, when I called to check in, the homestay informed me that I had not received any bookings for July 5 and said my room booking was for July 6 so I could not check in yet. I said I called in advance and the homestay agreed to book the room, but the lady on the phone kept blocking my conversation, saying all kinds of wrong things about the guest. Objectively speaking, it is true that I booked 6/7 so it is different from the check-in time. But in fact, I called to make an appointment with the homestay in advance. My sister denied it to me and said she didn't receive any phone calls. I also proposed to cancel the room and refund the money (accepting minus the app fee + cancellation fee), but the homestay did not give me any other option and told me to resolve it myself with Traveloka. Home cannot arrange a replacement room for me, nor does it want to refund my money. The homestay side has prioritized getting nearly 400k for the room rather than handling it skillfully and avoiding losing customers, so I also accept losing that 400k to give the 1* homestay a flip-flop treatment. Help customers consider when choosing services.

The staff here are friendly and enthusiastic, the room is quite clean

You should consider before booking a room because it is not hospitable and does not meet the requirements. This place is only for tourists (Hoi An people should not rent for anything).

Near the old town, nice room, recommended to book with the lovely owner

khách sạn cũng OK, lễ tân thân thiện

Friendly receptionist, I booked a family room, although it was small but clean.

Phòng rộng rãi, thoải mái, chạy vào Hội An và biển An Bàng không xa lắm. Chị nhân viên và anh bảo vệ hỗ trợ siêu nhiệt tình luôn ạ. Lần sau có quay lại HA thì vẫn sẽ ở đây ❤️

The staff are very friendly and enthusiastic.

Một trải nghiệm tuyệt vời khi có kỳ nghỉ tại Bespoke. Phòng ốc sạch sẽ, giá cả hợp lý, chị gái quản lý siêu thân thiện, dễ thương. Cho khách gửi đồ, hướng dẫn khách từ anh đến z. 5 sao cho thái độ nhẹ nhàng, thân thiện và chất lượng dịch vụ ở đây. Sẽ còn quay lại vào chuyến đi Hội An lần sau ❤️

mọi thứ khá oke, nhân viên thân thiện, nhiệt tình, ăn sáng cũng , nước ngon với giá này mà như thế là ổn

Nginap 2 malam di bispoke villa hoi an. Ke old Town bisa naik online atau sewa motor. Jarak gak jauh 1.5 kg.