I booked 2 double rooms, both of that is normal but too old and smell? I don't know. Do they clean these rooms everyday? However, the prices was really good when anybody stay in center of Hanoi
No make-up room service unless told. Cleanliness is not up to our satisfactory level and air-conditioning is not working well. Reception not well-verse in English at all and they only know 2 words, i.e. ok and no. But they are quite friendly with the guest. Communication level is almost zero. Nothing special around the area and no halal food in the area too. I am unable to shop around and I have to use Grab taxi to go to another areas for shopping. This will be my last visit to this hotel. Thank you.