Clayton Hotel Cardiff

Perfectly located, easy to check in, good sized room, beds really comfortable and great value. Breakfast excellent. Would definitely stay here again

Great hotel near the station , Ideal for the centre

Very good stay. Hotel great location and nice room. Nice staff and good bar that was reasonable. One moan was the shower. Pressure poor so wasn't much of a shower. Would stay again .

The hotel itself was lovely and staff were great. The only downside we found was that our air con was very noisy almost sounded like running water and the blankets were extremely large and heavy to sleep in but other than that it was lovely.

Love the Clayton unfortunately there was a group of girls who came home at 3.30am woke us up and continued to party Security came straight up even though our phone wasn’t working Can’t blame the hotel for selfishness of other guests

Its ideal when our favourite restaurant is viva brazil! Staff are always smiling and always fulfill my strange requests such as an extra chocolate coffee pod at a late hour!

Thanks

it was a great experience and staff is very helpful for sure I will come back

Nice clean hotel, beds are small. Requested a travel cot for baby was given one that had uneven wooden slats as a base. Asked Maria at reception for a mattress for travel cot not given it, therefore baby had to sleep in bed with us. Uncomfortable 2 nights sleep.

Great rooms. Good service. Lovely food clean. Amazing views. We always use this when we stay in Cardiff if possible. Very convenient to local pubs and clubs and arenas

Love. staying at the Clayton! Close to town and reasonable train station parking. Breakfast is fabulous, staff are friendly and helpful. Beds are super comfy, lovely rooms with great facilities!

Great location and relaxing and comfortable stay

Wonderful stay as usual.

Comfy beds, clean room, lovely staff, great breakfast, just very noisy outside the side of the hotel we were on

Great

Was very pleased with the hotel and would stay again. If I was being a bit picky I would have to say the shower isn’t very good more of a drizzle than a shower but for one night I could let that go

Dear [Hotel Manager's Name or "Sir/Madam"], I am writing to formally raise a complaint regarding our stay at the Clayton Hotel Cardiff on April 13, 2024. Unfortunately, our experience was deeply unsatisfactory due to the power outage that occurred early on the morning of April 14. This outage caused significant disruptions, especially as I was warming milk for my 18-month-old baby niece. Without electricity, she was left crying inconsolably, and we had no way to prepare her food or milk. Additionally, we were unable to eat our breakfast at the hotel due to the lack of power, which was extremely inconvenient. To make matters worse, we had to check out that morning, and because the elevators were not operational, we were forced to carry a baby in a pram and two suitcases down the stairs from the fourth floor. This was a highly stressful and exhausting experience. As the lack of electricity severely impacted our stay, and we were unable to fully utilize the services we paid for, I am requesting a full refund for the inconvenience and distress caused. I look forward to your prompt response and a resolution to this matter. Yours sincerely, Kind regards, Baljinder Kaur

Check-in was easy, room was lovely spotlessly clean really comfy bed, shower was hot but not powewrfull. breakfast was dissapointing food very dry and luce warm.check-out was easy, Would I stay again ? depends what else is on offer in Cardiff

Heating was broken, shower was poor with no pressure, bed required new mattress, very uncomfortable

Once again another pleasant experience . Didn't expect anything less and will be staying again in near future .WELL DONE THE CLAYTON !