Overall Ratings & Reviews Holiday Inn Express PENDLETON, an IHG Hotel

Property decent. Mold in shower that a quick spray of tilex would fix. Front desk staff 5 stars.

It’s a nice property.

Staff was nice, room and king bed were excellent. Very good continental breakfast in the morning, served by a very nice and pleasant hostess.

Great stay

Room not soundproof enough. Neighbors too loud

Nice stay for the price!

Everyone was very nice and helpful, especially the breakfast lady!!

Staff were great, room was comfortable and quiet. Breakfast was great. Would not hesitate to stay here again in the future.

Check in was friendly and easy, even coming in at midnight. Thank you!

It was clean enough. There was not information on the website about not being able to park your vehicle that takes up more than one space at the hotel parking lot on the website when I made the reservation. Also, be aware even though it says "pet friendly" they charge an astronomical amount in advance (which they say they give back if no damage...) I had just stayed at a Holiday Inn Express in Bellingham,WA for a week that didn't have these same issues. That one was great! This one was a meh experience. Glad I'm now aware that each of these hotels in the chain do their own thing, so we wont have to park our vehicle off property in the future. I think that information needs to be on their website for travelers in advance to being inconvenienced.

I would never stay here again. Not only was our room dirty, the pool was over chlorinated. Our tv did not work. I had to contact customer service and no one was on site to help assist expedia.

The pool and hot tub were not available

It’s wasn’t bad. We liked it

For the price this was a high end stay! Great breakfasts, super clean and updated modern rooms, felt safe there traveling with my daughters. Got tea and hot cocoa at the front before heading on the road, very impressed.

Very comfortable, clean and good location.

The property is well maintained, but remote if you are looking for a place to dine.

Love the convince of the location when we are traveling! Hotels in that area all seem to be older and I was a little disappointed that the higher price didn’t offer a better hotel.

The beds were comfortable if you like a medium to firm mattress. The breakfast buffet had many choices and it was tasty. Probably some of the best coffee we've had in a motel or hotel.

A lot of hotels and motels advertise that there is breakfast included and then only serve you bagels toast and cold cereal. Here you have a full buffet breakfast with a nice variety. Also, the beds are quite comfortable if you prefer a medium to firm mattress. Had a great rest and a good breakfast which made our trip home more enjoyable.

the bed was hard. all thru the night u can hear people talking in hall way and slamming doors. u could here the people above us walking around. didnt get very much sleep do to the noise. however staff was very sweet and breakfast was really good.