8.6
Very Good

From 669 reviews

Cleanliness

9.0

Room Comfort

8.8

Location

8.8

Service and Facilites

8.8

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Traveler Reviews Holiday Inn Express & Suites FRANKFORT, an IHG Hotel

Number of reviews per page
20
40

Top reviews

Robert
icon-Business
Business

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Very clean, friendly staff, good room service, breakfast was served a little cold.
Jonathan
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

While this property felt old and a bit rundown, there were major positives as well: friendly staff, comfortable beds, & excellent options during breakfast. Location is in a strip mall area and a bit difficult to get into/out of but, overall, I'd stay at this property in the future.
Monica
icon-Leisure
Leisure

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Dining option, location to shopping
Joseph
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

We only pit stopped here for the night. We did not see or do much. But, for a quick and easy stop in a nice and restful place, this fits the bill. Every time we're in Frankfurt, we stay here.
Robert
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Did a weekend stay at this hotel and was very happy had a great experience all around didn’t have time to use the pool tho. Has quite a few things within walking distance food, groceries and my favorite Starbucks if I need a hotel this area again I’ll be staying here hope this helps anyone looking!
Keith
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Stay was nice. This would be a good choice for a longer stay. We enjoyed this hotel
Tiffany

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

It was a good location, however it might be nice to have some outdoor seating at the hotel for guests.
Angela

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

The hotel was clean, comfortable, and convenient.
Steven

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Stayed here one night as we were touring Buffalo Trace which is about 4-5 miles away. The room was clean and comfortable with no issues. Checkout time was noon which worked out great as we were able to leave and get in line for the gift store at Buffalo Trace by 730 am, then come back and shower and checkout for our tour later at 1130 am.
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Daniel

8.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Toilet wasn't tight to the floor and ran all night; Shower curtain leaked on the floor. Mold in the shower.
Dawn

8.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Parking is free. Room was nice. Staff was ok, i wouldn't say that they seemed enthusiastic. Breakfast is free but limited (in comparison to other places)
Bobby
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Good front desk service. Friendly helpful staff.
Kathy
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

The lobby was nice, the rooms were nice and clean. Easy access from the main road. Walking distance to restaurants and grocery store. The beds were comfortable along with the pillows. The only thing that I could think of that needs improvement is the tv needs to have a timer to shut off other than that my stay was great.
Shelby
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Clean, quiet, comfortable rooms. Breakfast was a great value and more than adequate. It was especially good when the young lady (Brittany?) who takes care of it on Fridays and Saturdays was there. She was very friendly and attentive to the items that needed to be replenished!
Lucia

10.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

We've stayed at this same place in the past and thats why we chose it again. Clean, convenient and nice staff
Cheryl

10.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

Very comfortable b d, which is always important. Had a great night sleep. Very clean. Nice shower Breakfast was good Personnel were very friendly
Jenifer
icon-Business with Friends
Business with Friends

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Excellent hotel! Very spacious! Clean!
Verified traveler
icon-Friends and Family
Friends and Family

6.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

Staff was awesome. Hotel was mediocre. Pool was old and not well kept.
JULIA

10.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

We came in town for a long weekend. Booked our reservation approx 7 weeks earlier. Never stayed at a Holiday Inn because always a tad bit out of our budget. They honored my specific room request. The room and bathroom were clean (and I am picky) Everything worked. Fridge, microwave, coffee maker, hairdryer and iron were included in our room They provided breakfast, which was a real breakfast, not just and apple and bagel. One day was biscuits/gravy and scramble eggs and sausage. The next had omelet, bacon, and hash browns. Pancakes, toast, bagels cinnamon rolls, fruit and cereal. I would consider staying at Holiday Inn again
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Deborah

10.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

It was great love the service and attention to details.
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