Hello Juneone V., Thank you for taking the time to share your positive experience with us. We are delighted to know that you found our accommodation affordable and clean, and that our staff provided courteous and helpful service. We hope to have the pleasure of welcoming you back soon. Truly yours, Nerizza Duty Manager

Hello Juneone V., Thank you for taking the time to share your positive experience with us. We are delighted to know that you found our accommodation affordable and clean, and that our staff provided courteous and helpful service. We hope to have the pleasure of welcoming you back soon. Truly yours, Nerizza Duty Manager

Hi Laura M. L. C., Thank you for taking the time to share your feedback with us and for choosing Red Planet. We are delighted to know that you have enjoyed your stay and that we have met most of your expectations in terms of location, cleanliness and value for money. We hope to see you again sometime in the future. Truly yours, Djana Front Office Supervisor

Dear Valued Guest, With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon. Stay safe! Djana A. Cometa Front Office Supervisor

Dear Ms Maristela, Thank you for sharing your wonderful review. It has been our pleasure to be of service. We are glad that our location was to your satisfaction. Unfortunately, as to the Starbucks tumbler, I believe that our team has contacted you separately and has advised that no such item was recorded on our lost and found files during your stay. We are sorry to inform you about this. Once again, our heartfelt thanks for choosing to stay with us and we look forward to welcoming you back soon. Sincerely yours, Djana A. Cometa Front Office Supervisor

Dear Paquito, Thank you very much for your review and for taking the time to appreciate the service and the standards. Your praise for the service of our staff is very much appreciated. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for choosing Red Planet Hotel and for the almost perfect rating. Looking forward to serve you again on your next visit to Cebu. Sincerely yours, Maria Linda B. Asumo Front Office Supervisor

Dear Ms Diane, Thank you for your review. We are always happy to know that our guests love the experience of staying with us and we thank you for choosing Red Planet Cebu as your home in Cebu. Looking forward to welcoming you back soon. Stay safe! Djana A. Cometa Front Office Supervisor

Dear Rixell M. C., What a lovely way to start our day! Thank you so much for leaving us a wonderful review during your recent stay. It has always been our aim to give our utmost service to all guests. We look forward to be of service to you again on your next visit. Kindest regards, Djana A. Cometa Front Office Supervisor

Dear Giles, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations but we appreciate the gesture for letting us know about this. Your feedback helps us get better and we are looking into this issue and hope to resolve it promptly and accurately. We apologize for not able to serve you well however we hope that your recent stay would not hinder you from visiting us again as we wish to do things right the next time. Again, thanks for choosing to stay with us and we look forward in welcoming you back soon. Sincerely yours, Djana A. Cometa Front Office Supervisor

Dear Nailil H., Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Truly yours, Djana A. Cometa Front Office Supervisor

Dear Nenio, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations and if it's not the quality you expected during your stay. Amenities such us toothbrush and toothpaste with room slippers are separately being sold at the front desk for a minimal cost. We are slowly improving the services we give to our guests including the inclusion of breakfast and is currently being added when you book online. We hope that your recent stay won't hinder you from giving us another chance to prove our worth. We look forward in your next visit to Cebu. Sincerely yours, Djana A. Cometa Front Office Supervisor