9.0
Exceptional

From 497 reviews

Cleanliness

9.4

Room Comfort

8.8

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews NU Hotel

Number of reviews per page
20
40

Top reviews

Magaly
icon-Business with Partner
Business with Partner

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Hotel was perfect for a one night stop / staff was very accomodating and went out of their way to help / breakfast was very good. Area seems a little shady, but that did not diminish overall experience.
Sandra

10.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

The hotel is trendy, very clean and new. Little details that did the difference. Super recommend to anyone A plus is a huge park located 5 min away from the hotel.
Dagoberto
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Excellent option for business and leisure, Metro is 3 mins walking
Maria Dolores
icon-Business
Business

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

I travel to Milan for work often and this is my favorite neighborhood hotel and really close to Linate in cases of those early morning flights. Across the street is a huge supermarket and around the corner your typical places to eat and shop. The staff is always friendly and prompt with service. They nake you feel right at home!
Read More
Maria Dolores

10.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

Great small hotel with all the amenities and newly redecorated rooms. Across from a supermarket so great if you need to replenish travel supplies or just need a bite to eat!
David
icon-Business
Business

6.0

/10

Reviewed 116 week(s) ago

Hotels.com verified review

Room was too hot when I arrived. Tried to turn it down using the wall controls but they made no sense. After a fruitless 10 minutes I went down to reception (tried calling but didn’t connect) and they told me the temperature could only be changed centrally on their system and I should open the window while they sort it. Not ideal
Read More
Verified traveler

6.0

/10

Reviewed 233 week(s) ago

Hotels.com verified review

エアコンが効かなかった。電話すると、夜8時から朝8時までは止めてると。おしゃれにしているが、不便が多いホテル。朝食も、ネットで予約しろ、と…「?」と思ってると、「おい、英語がわかってるか?」と。 いい印象は受けなかったホテル。
Verified traveler
icon-Business
Business

6.0

/10

Reviewed 265 week(s) ago

Expedia Group verified review

The most annoying elevator system I have ever seen. Understand that you need your room key to go up to room floors, but needing a room key to go to lobby level causes nothing but troubles.
Verified traveler
icon-Business
Business

8.0

/10

Reviewed 272 week(s) ago

Expedia Group verified review

Very interesting design and layout of the hotel and rooms
Verified traveler
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 281 week(s) ago

Expedia Group verified review

This hotel has a great staff who provide friendly service. Parking is free out back and the breakfast is very good. The hotel does not have air conditioning as we know it. Instead, the floors, walls and ceilings are chilled by water from a central control at the front desk. We were hot during our two night stay there. It is a great hotel that has been poorly engineered.
Read More
Shawn Keating

10.0

/10

Reviewed 281 week(s) ago

Hotels.com verified review

Clean trendy hotel, moderately comfortable, close to the tangential and metro. Cute restaurant, let’s guests park in their staff spots.
Verified traveler
icon-Leisure with Friends
Leisure with Friends

8.0

/10

Reviewed 285 week(s) ago

Expedia Group verified review

Too far from city center and was diaapointed the rooftop restaurant was closed . Richard at concierge had amazing customer service skills
Verified traveler
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 286 week(s) ago

Expedia Group verified review

Very trendy, nice breakfast, nice staff convinient for visiting lakes and mountains. Free parking.
Mona

10.0

/10

Reviewed 289 week(s) ago

Hotels.com verified review

An excellent contemporary hotel with easy access into central Milan. The service was excellent and could not have been more helpful. Breakfast even for vegetarians like us was extensive and thoroughly enjoyable despite the absence of any sushi dishes as trailled on the website. If I'm being pedantic and really looking to provide feedback on potential improvements, the hotel could incorporate practicality (eg hanging hooks, wardrobes) into their fabulous room designs. Thanks everyone at the hotel for making our stay so enjoyable and well-supported.
Read More
Osama

10.0

/10

Reviewed 290 week(s) ago

Hotels.com verified review

Lovely modern hotel!
Priscilla

10.0

/10

Reviewed 290 week(s) ago

Hotels.com verified review

Overall it was a pleasant stay! Loved the Zen style of the hotel. Rooms are great size, clean and comfortable. Free breakfast was a Plus! Parking free of charge in the vinicity was also a Plus! Reception Staff... hump... was ok but not a plus. Would definetly recomend this hotel despite the reception staff! Only downside was the aircon in one of the rooms that took a long while to cool down and check out at 11am which is earlier than most hotels. When I asked to extend check out time they were not very accomodating and refused and when I mentioned that most hotels check out time are by 12 they were like 12 is the limit, by 12noon they switched the eletricity of the room off which was not cool at all since not all rooms were ocupied and I believe to guarantee my request to 1pm check out was not big deal since many rooms were not occupied as I already mentioned and I had a 10pm international flight. At least They allowed me to keep my luggage until airline pick service picked me up earlier that evening. If their reception staff were well trained about customer satisfaction they would get a 10 rating despite the aircon issue.
Read More
Gulsen

10.0

/10

Reviewed 291 week(s) ago

Hotels.com verified review

The hotel is very clean, well structured, and have very enthusiastic staff.
Nausheen

10.0

/10

Reviewed 293 week(s) ago

Hotels.com verified review

It was actually a very pleasant surprise with great customer service and good location. Breakfast was very good. I would recommend this place
Gregory

10.0

/10

Reviewed 294 week(s) ago

Hotels.com verified review

Front reception was great. Very helpful and courteous
Verified traveler
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 295 week(s) ago

Hotels.com verified review

Clean smart hotel. Well located, attentive staff. Good breakfast. Excellent value for money.
Number of reviews per page
20
40