7.8
Pleasant

From 167 reviews

Provided by travelers on
Cleanliness

7.5

Room Comfort

7.6

Meal

7.4

Location

8.1

Service and Facilites

7.7

People often mention about Diamond Residence Silom
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Staff Friendliness (4)
Ambiance (4)
Bedroom (4)
Accessibility (3)
Room Space (3)
Soundproof (3)
Bathroom (3)
Distance to City Center (2)
Surroundings (2)
Wifi (2)
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Traveler Reviews Diamond Residence Silom

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40

Customer reviews

D***t
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Staycation
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8.1

/10

Reviewed 7 week(s) ago

The staffs were nice and friendly. Sometimes they forgot changing towels but that was done quickly when I told them. The accommodation was ok with a view except there was no hair dryer or iron for clothes. Overall it was clean and good enough for sleeping. The price was quite high due to booking on holidays but we couldn't find any better option with this price in this area. Recommend to book deluxe room for a window city view.
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L***d
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5.4

/10

Reviewed 25 week(s) ago

I had a terrible experience at the hotel. The location was fine, but the foul smell in the room was unbearable. The room and the toilet had no windows, and the ventilators didn't help. Additionally, the room light switch was connected to the ventilator, so if I turned off the light, the ventilator also went off. As a result, I had to sleep with the lights on. The smell coming from the toilet was overwhelming, and the door didn't close properly. I arrived at the hotel around 11 pm, exhausted, but I couldn't sleep because of the smell. I had to check out the next day and find a better place to stay. I hope the hotel addresses the foul smell in their rooms and reception area. But I will never be there again.
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ท***ย
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6.6

/10

Reviewed 28 week(s) ago

The bathroom is not clean and there is a water leak.
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1 people find it helpful

Dina h.
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Staycation
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9.4

/10

Reviewed 50 week(s) ago

The staff was friendly and I was given a room upgrade, there were lots of places to hang out around the hotel area, basically I didn't regret checking in at Diamond Resident.
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Dina h.
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Staycation
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10.0

/10

Reviewed 50 week(s) ago

I'm happy that I paid for a standard room but got an upgrade, the female Bangkok receptionist was very friendly.
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1 people find it helpful

Lilis H.
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8.9

/10

Reviewed 70 week(s) ago

The location is near the BTS and the market which sells lots of food, the rooms are large, but the cleanliness is only cleaned at the visible level, the corners and under the bed are very dirty, it was quite pleasant to stay 7 nights.
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Eddy k.
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9.7

/10

Reviewed 73 week(s) ago

Good residances, good location, nice staff and so helpful staff, I will comeback again because its really worth to stay!

1 people find it helpful

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Neemo J.
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9.7

/10

Reviewed 85 week(s) ago

Good and nice place, friendliness and privacy.

1 people find it helpful

Tovan I.
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5.4

/10

Reviewed 102 week(s) ago

Staying 4 nights at this hotel is not recommended! Lots of mosquitoes, and the jetspray in the toilet doesn't work properly, there's no hot water for showering. Very unfriendly receptionist!
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1 people find it helpful

กุลรดา ว.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 110 week(s) ago

ไฟไม่ติด ที่พักน่ากลัวเหมือนที่พักร้าง ไม่โอเค เดินออกเลย ต้องทิ้งเงิน 700กว่าบาทไปฟรีๆ

2 people find it helpful

Pannipa L.
icon-origin-TRAVELOKA

5.7

/10

Reviewed 112 week(s) ago

พนักงานไม่มีความเป็นมืออาชีพในการแนะนำหรือพูดคุยกับลูกค้าเวลาเกิดปัญหาและใช้คำพูดตัดปัญหาไปส่งๆ ทั้งคำพูดและสายตา ไม่มีคำหยาบแต่งานบริการควรใช้คำพูดที่ดีกว่านี้ ห้องน้ำมีปัญหาแจ้งขอเปลี่ยนห้อง เราแจ้งว่าท่อน้ำมันแตก แล้วคำถามที่พนักงานถามคือ “แล้วมันแตกได้ยังไงละคะ”… ลองใช้คำถามนี้กลับไปถามตัวเองดูนะคะ ถ้าไปใช้บริการห้องพักแล้วมีปัญหา แล้วพนักงานถามมาแบบนี้ มันไม่ควรเป็นคำถามด้วยซ้ำค่ะ ลองศึกษาการบริการโรงแรมดูนะคะ อย่างน้อยก็ให้มีมาตรฐานกว่านี้หน่อยค่ะ พักโรงแรมในกรุงเทพมาก็เยอะแต่ที่นี่ครั้งเดียวพอค่ะ
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Areeya R.
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8.5

/10

Reviewed 130 week(s) ago

Lovely staff, clean rooms, comfortable travel.
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2 people find it helpful

Siriwan
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6.0

/10

Reviewed 179 week(s) ago

The bed sheets are stained with black dots all over. The air conditioner in the room was very noisy.
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1 people find it helpful

Khanchanok K.
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4.8

/10

Reviewed 181 week(s) ago

ห้องสกปรก กลิ่นเหม็นอับ ผ้าปูเตียงมีคราบ ฝุ่นเยอะ ก็อกน้ำไม่ดี พื้นไม่สะอาด กลิ่นห้องเหม็นอับ ถ้าจองคืนเดียวคงออกเลยนี่จองจองคืนเสียดายเงิน

1 people find it helpful

KoonNai B.
icon-origin-TRAVELOKA

9.0

/10

Reviewed 201 week(s) ago

เนื่องจากสถานการณ์ COVID-19 ทำให้ค่อนข้างเงียบ และวังเวงมาก ห้องพักสะอาด แต่ห้องน้ำค่อนข้างเก่า ฝักบัวติดผนัง สูงมาก น้ำไหลเบา น้ำร้อนมาก ปรับไม่ได้ พอปรับก็เย็น ไม่มีความอุ่น

1 people find it helpful

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หน่องง บ. ก.
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8.5

/10

Reviewed 204 week(s) ago

Recommended, the staff and owner service are very good. Comfortable rooms, the price is more than worth it ❤️
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2 people find it helpful

Accommodation's Reply
21 Apr 2021
Hi, Pawinee! Your review made our day. We hope to delight you with our services. Regards, Golf!
Jaruda S.
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4.5

/10

Reviewed 205 week(s) ago

Hotel staff do not help to coordinate.
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1 people find it helpful

Accommodation's Reply
10 Apr 2021
Hi Jaruda! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Jira!
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Guest
icon-origin-TRAVELOKA

9.0

/10

Reviewed 222 week(s) ago

Water leaks but good service, good room, but the bathroom is rarely pressed down.
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1 people find it helpful

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Mira M.
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8.5

/10

Reviewed 223 week(s) ago

I love this place. Comfortable, friendly, close to traveling. Near the temple, a shopping mall.
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1 people find it helpful

Chaaim D.
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8.5

/10

Reviewed 238 week(s) ago

Very good service
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1 people find it helpful

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