8.7
Very Good

From 1,583 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.2

Location

8.6

Service and Facilites

8.8

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Staff Friendliness (28)
Room Space (28)
Bedroom (28)
Bathroom (24)
Ambiance (23)
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Taste (20)
Variety (20)
Surroundings (18)
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Traveler Reviews Swiss-Belhotel Tuban

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40

Customer reviews

R***R
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Business
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8.2

/10

Reviewed 6 day(s) ago

friendly staff, comfortable hotel and rooms
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Accommodation's Reply
21 Feb 2025
Dear Valued Guest, Warmest greetings from Swiss-Belhotel Tuban! Thank you for your positive review. We are very pleased to know that you felt comfortable with our room and that our staff were friendly in serving you. Your feedback means a lot to us, and we look forward to welcoming you back in the future. Warm regards, Management
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T***Y
icon-Business
Business
icon-origin-TRAVELOKA

6.6

/10

Reviewed 1 week(s) ago

Very late check in, lack of services in restourant and check in.

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Accommodation's Reply
21 Feb 2025
Dear Mr. Tomy, Warmest greetings from Swiss-Belhotel Tuban! Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the inconvenience you experienced with the late check-in and the lack of service in both the restaurant and during the check-in process. Please be assured that your comments have been shared with our management team as we continuously strive to improve our guest experience. We are committed to making the necessary adjustments to ensure that future guests receive prompt and attentive service. We hope you will consider giving us another opportunity to provide you with a much better experience on your next visit. Warm regards, Management
N***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

The hotel staff is friendly & helpful. The room is spacious & there are 2 sofas that can be made into a bed.
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Accommodation's Reply
15 Feb 2025
Dear Valued Guest, Warm greetings from Swiss-Belhotel Tuban! Thank you for staying with us and sharing your positive review of your stay. We are delighted to know that you found our hotel staff friendly and helpful, as well as the spacious room with two sofas that can be converted into beds. Your review means a lot to us, and we look forward to welcoming you back in the future. Warm regards, Management
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Muhammad I. N. B. M. L.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Overall are very good. Variety menu for breakfast, good services, friendly staff and one of the clean hotel

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Accommodation's Reply
01 Feb 2025
Dear Mr. Muhammad Irfan, Warmest Greetings from Swiss-Belhotel Tuban! Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed the variety of our breakfast menu, our friendly staff, and the cleanliness of the hotel. Your satisfaction is very important to us, and we’re glad we could meet your expectations. We look forward to welcoming you back for another great stay in the future! Warm Regards, Management
Ferawati
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

Very happy with the service and all staff really kind and friendly. Strategic hotel. Variety of breakfast. We definitely came back and high recommended

3 people find it helpful

Accommodation's Reply
16 Jan 2025
Dear Mrs. Ferawati, Warmest greetings from Swiss-Belhotel Tuban! Thank you for choosing Swiss-Belhotel Tuban and for sharing your wonderful feedback. We are delighted to hear that you had a positive experience with our friendly and kind staff, as well as our strategic location and breakfast variety. Your kind words mean a lot to us. We look forward to welcoming you back for another amazing stay and truly appreciate your recommendation! Warm regards, Management
Eliz L.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 6 week(s) ago

Very clean, and it has a triple bedroom. Good location, close to many good restaurants in denpasar.

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Accommodation's Reply
16 Jan 2025
Dear Mrs. Eliz L, Warmest greetings from Swiss-Belhotel Tuban! Thank you for choosing Swiss-Belhotel Tuban and for sharing your positive experience with us. We are delighted to hear that you enjoyed the cleanliness of our hotel, the triple bedroom, and our convenient location near great restaurants in Denpasar. Your feedback is greatly appreciated. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Management
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

We first got to know here because it was close to the airport. A spacious hotel with many family guests. There are many variations of food, delicious, worth it with that room price. There is a balcony in the room and a drying area is provided on the balcony. From the balcony you can enjoy the Balinese air. The room faces the pool and garden. What's fun is, we got a room adjacent to the spa. Because the kids wanted to rest, I spent time at the Spa. Stone spa, ear candle, n manicure pedicure, n naik art. Affordable price with good service. Very happy to be able to stay here. We ordered a family room so there is a connecting door. The room is spacious with 2 sofas. It's okay to stay at Swiss belin Tuban. Affordable price with good facilities. There is a gym too.
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Accommodation's Reply
15 Jan 2025
Dear Mrs. Meldyanti, Warmest greetings from Swiss-Belhotel Tuban! Thank you for choosing Swiss-Belhotel Tuban as your holiday destination in Bali and sharing your wonderful experience during your stay with us. We are very pleased to know that our close location to the airport, spacious and family-friendly hotel atmosphere, and delicious and quality food choices for the price have met your expectations. We are also pleased to hear that you enjoyed the comfort of our family room with connecting door, balcony with drying rack, and fresh Balinese air from the balcony. Furthermore, we are pleased to know that you were able to relax in our spa and enjoy the various treatments available. Your positive reviews about our facilities, such as the gym, pool and garden views, and our services, mean a lot to us. Once again, thank you for your wonderful review. We look forward to welcoming you and your family back to Swiss-Belhotel Tuban on your next visit to Bali. Warm regards, Management
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L***i
icon-origin-TRAVELOKA

8.4

/10

Reviewed 6 week(s) ago

friendly staff, clean comfortable room, delicious breakfast, delicious food, only when checking in should be more on time according to the scheduled time because when checking out we were asked to be on time out. very slow until we had to wait for hours in the lobby.
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2 people find it helpful

Accommodation's Reply
15 Jan 2025
Dear Valued Guest, Warm greetings from Swiss-Belhotel Tuban! Thank you for choosing Swiss-Belhotel Tuban as your holiday destination in Bali and for taking the time to share your experience with us. We are very pleased to know that you were comfortable with the friendliness of our staff, the cleanliness and comfort of your room, and also enjoyed the breakfast and dishes we served. However, we apologize for the inconvenience you experienced during the check-in process. We understand how important it is to ensure check-in times are in accordance with the predetermined schedule, and we will review our operational processes to ensure this does not happen again in the future. Thank you for your valuable feedback. We look forward to welcoming you back to Swiss-Belhotel Tuban and providing an even better experience on your next visit. Warm regards, Management
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ika i.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

Staff is very friendly. Directed to the children's playroom and room service is very prompt.
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Accommodation's Reply
10 Jan 2025
Dear Mrs. Ika I, Warmest Greetings from Swiss-Belhotel Tuban! Thank you for your positive review! We are very pleased to hear that you found our staff friendly and prompt in providing services, including directing you to the children's playroom and attending to your room service needs. We look forward to welcoming you back to Swiss-Belhotel Tuban for another pleasant stay. Warm Regards, Management
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I***e
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 week(s) ago

It's was great & enjoyable to stay in this hotel. Very nice staff, so welcoming & helpful. The room is clean & comfort, you can ask additional towel too and the services is very quick. The location is so strategic, nearby pusat oleh2 and food. Absolutely will stay here again when in bali

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Accommodation's Reply
10 Jan 2025
Dear Mrs. Irene, Warmest Greeting from Swiss-Belhotel Tuban! Thank you for choosing Swiss-Belhotel Tuban for your holiday destination in Bali and for sharing your wonderful experience about your recent stay with us. We are delighted to hear that you had an enjoyable stay and appreciated our welcoming and helpful staff, clean and comfortable rooms, quick service, and strategic location near local attractions and food centers. Your kind words truly motivate us to continue providing exceptional service to all our guests. We are looking forward to having you stay with us again on your next visit to Bali. Have a great journey! Warm Regards, Management
Masayu H. R. V.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 week(s) ago

Hotel room is not too big, food is ok, swimming pool is big. Location is near the airport
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Accommodation's Reply
10 Jan 2025
Dear Mrs. Masayu, Warmest Greetings from Swiss-Belhotel Tuban! Thank you for sharing your experience during your stay with us. We are pleased to know that you enjoyed the hotel’s location close to the airport, the large swimming pool, and the food we serve. We have noted your feedback regarding the room size and will continue to strive to improve the quality of our services for the comfort of our guests. We look forward to welcoming you back to Swiss-Belhotel Tuban on your next visit to Bali. Best Regards, Management
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K***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 8 week(s) ago

For the facilities in the room need improvement (upgrade) such as the TV that is on suddenly turns off, the hair dryer is dead, the light in the toilet above the sink is dead. Parking space is minimal.
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1 people find it helpful

Accommodation's Reply
10 Jan 2025
Dear Mr. Kasriandi, Warm Greetings from Swiss-Belhotel Tuban! Thank you for sharing your experience and feedback during your stay at our hotel. We apologize for the inconvenience you experienced regarding the room facilities, such as TV, hair dryer, toilet lights, and limited parking area. Your feedback means a lot to us to improve the quality of service and facilities. Our team will immediately make improvements and evaluations so that your future stay experience will be more comfortable and satisfying. We look forward to welcoming you back to Swiss-Belhotel Tuban and providing a better experience in the future. Best Regards, Management
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Ferdinand I.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 9 week(s) ago

This is my second visit to this hotel. The hotel still give the best of service and facility. Good job
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Accommodation's Reply
10 Jan 2025
Dear Mr. Ferdinand, Warmest Greetings from Swiss-Belhotel Tuban! Thank you for choosing Swiss-Belhotel Tuban as your place to stay in Bali. We are very pleased to know that your second visit still gave you a satisfying experience with our best services and facilities. Your positive feedback is a motivation for the entire team to continue to provide the best service to our guests. We look forward to welcoming you back on your next visit and providing a more enjoyable experience. Best Regards, Management
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R***l
icon-Transit
Transit
icon-origin-TRAVELOKA

9.1

/10

Reviewed 9 week(s) ago

The room was very nice, much space, a little balcony, comfortable beds and a nice bathroom with a good shower for long hairs! Unfortunately you hear the neighbours easily but I found it was everywhere in Asia like this. The staff was friendly. The breakfast ist always very crowded but you have a lot of options for the food. The service for dinner was a bit slow, we had to take care of their attention, but the food was delicious and fresh and worth the price.
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Accommodation's Reply
10 Jan 2025
Dear Mr. Rahul, Warmest Greetings from Swiss-Belhotel Tuban! Thank you for sharing your detailed feedback about your recent stay with us. We are thrilled to hear that you enjoyed the spacious room, comfortable beds, and the amenities, especially the shower that catered well to your needs. Your kind words about our friendly staff are much appreciated. We’re glad you found our breakfast offerings diverse, even though it was a bit crowded. We understand how important prompt service is, and we apologize if the dinner service did not meet your expectations. Your feedback is invaluable, and we’ll work on improving our efficiency while maintaining the quality of our dishes. We hope to welcome you back in the future and provide you with an even more enjoyable experience. Warm Regards, Management
Mila N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 10 week(s) ago

During my stay, the staff was very friendly, the service was also good, the food was quite varied, I got a room on the 2nd floor with a view of the swimming pool, that's what I liked the most.
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1 people find it helpful

Accommodation's Reply
10 Jan 2025
Dear Mrs. Mila, Thank you for your positive review of your stay at Swiss-Belhotel Tuban! We are delighted to hear that the friendliness of our staff and the services provided have left a good impression on you. We are also very happy that you enjoyed the variety of food we provide as well as the pool view from your favorite room on the 2nd floor. We look forward to welcoming you back in the future and providing an even more enjoyable stay. Warm regards, Management
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Asmanoveta
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

What an amazing hotel! I stayed for three nights with my parents and i was absolutely amazed. The staff were the friendliest I’ve ever encountered, the bedroom was incredibly spacious and spotlessly clean, and the breakfast menu offered such a wide variety of delicious options. Oh my goodness, I will definitely be coming back and staying even longer next time. Thank you to the entire hotel team—keep up the fantastic work!
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Accommodation's Reply
14 Dec 2024
Dear Mrs. Asmanoveta, Warmest Greetings from Swiss-Belhotel Tuban! Thank you so much for your wonderful feedback! We are absolutely thrilled to hear that you and your parents had such an amazing experience with us. It’s fantastic to know that our friendly staff, spacious and clean rooms, and the wide variety of delicious breakfast options made your stay special. We truly appreciate your kind words and will be sure to share them with the entire team. We look forward to welcoming you back for an even longer stay in the future. Warm Regards, Management
S***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 14 week(s) ago

Hotel service is very good Hotel facilities are good Rooms are clean Rooms with pool access are very pleasant..
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3 people find it helpful

Accommodation's Reply
22 Nov 2024
Dear Valued Guest, Warmest Greetings from Swiss-Belhotel Tuban! Thank you very much for your positive review! We are very happy to hear that you are satisfied with our services, hotel facilities, room cleanliness, and especially the rooms with pool access which are fun. We will continue to strive to provide the best experience for each of our guests. We look forward to welcoming you back in the next opportunity. Thank you for choosing our hotel! Warmest Regards, Management
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YF
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 15 week(s) ago

My family and I chose a family room with a balcony. The room is spacious and clean.
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1 people find it helpful

Accommodation's Reply
14 Nov 2024
Dear Mr./s. YF, Warmest Greetings from Swiss-Belhotel Tuban! Thank you very much for sharing your positive experience! We are glad to hear that you and your family enjoyed the comfort of the family room with balcony, and were satisfied with the cleanliness and spaciousness of the room. We always strive to provide the best comfort for every guest who stays. We look forward to welcoming you back to Swiss-Belhotel Tuban in the near future! Warm Regards, Management
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azhar p.
icon-Leisure
Leisure
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8.5

/10

Reviewed 16 week(s) ago

Clean room, good hotel facilities. When trying the kids playground there are also friendly staff and very easy to play with children. Overall satisfied staying here.
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Accommodation's Reply
16 Nov 2024
Dear Mr. Azhar P, Warmest Greetings from Swiss-Belhotel Tuban! Thank you for your positive review! We are very happy to hear that you were satisfied with your stay at our hotel. The cleanliness of the rooms and the facilities we provide are indeed our priority to ensure guest comfort. We are also happy to know that you and your children enjoyed their time at the kids playground with our friendly staff. We look forward to welcoming you and your family back in the near future. Warm Regards, Management
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T***T
icon-origin-TRAVELOKA

8.8

/10

Reviewed 17 week(s) ago

Nice Breakfast, Nice Pool, not cold if swimming at night. Will be staying here next.

1 people find it helpful

Accommodation's Reply
28 Oct 2024
Dear Mr/s. Tukkot , Warmest Greeting from Swiss-Belhotel Tuban! Thank you for your feedback! We’re glad to hear that you enjoyed the nice breakfast and pool during your stay. It's wonderful to know that you plan to stay with us again. We look forward to welcoming you back to Swiss-Belhotel Tuban for another enjoyable experience! Warm Regards, Management
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