9.2
Exceptional

From 939 reviews

Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

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Traveler Reviews Embassy Suites by Hilton Berkeley Heights

Number of reviews per page
20
40

Top reviews

adefunke
icon-Business and Leisure Family
Business and Leisure Family

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The breakfast and the staff are splendid!. The room is small and housekeeping needs to be upgraded
Melody

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Lobby and room were very welcoming and great sleep in the bed
Asra

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

When we reached that property they couldn’t see our Expedia reservation and charged us again for the entire stay $1289 I want a refund of $1289
Pat

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Housekeeping service was terrible. Stayed 4 days and no one cleaned our room. Grabbed our clean towels off carts. No coffee cups in the room. We emptied our own garbage.
Lillian
icon- Family
Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very friendly and worked hard to accommodate us. Facility was fantastic. Complimentary breakfast with omelet station was awesome.
Edwin

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Amazing
Danielle

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Good stay
Gary
icon-Leisure
Leisure

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

At the outset,I would like to note that this facility appears to be very modern, indicating that it has been recently built or renovated. While my room was compact, it was clean and offered excellent WiFi. Regrettably, I was forced to give a low rating due to the inadequate customer service. The staff displayed a dismissive and rude demeanor, refusing to provide me with a bottle of water as a courtesy simply because I am not a Hilton Honors member. Moreover, housekeeping neglected to knock before entering my room, despite the presence of the "do not disturb" sign. I must express my appreciation for Shay's exemplary service and kindness. As customer service is a top priority for me, I will not be staying at this hotel again.
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Laura
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Our first interaction was with front desk check-in, woman was a bit rude and had an attitude.
barbara
icon-Leisure
Leisure

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

I stayed here before about 3 years ago. Things seemed to have gone down hill although price did not! Breakfast even went downhill.
Razzi
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

It was amazing very clean the staff were always helpful it has a great restaurant inside and the pool was warm 10/10 5 stars
Miguel

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Everything perfect
Rhushabh

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Overall nice - but the beds were a bit uncomfortable.
Joshua
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Great family stay at our favorite hotel in the area! The complimentary breakfast is always fantastic and we love the amenities like the gym and pool, even in the winter.
Richard
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel! Clean, modern with large room.
Deborah
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Lovely property, friendly professional staff
Keith
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

👍
jozmar
icon-Business with Children
Business with Children

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful property. The rooms need a little updating
Cherlotta
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The property was very clean and nice!! I stay in a lot of hotels and felt that this one was one of the nicest
Suzanne
icon-Leisure
Leisure

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Very clean accommodations and friendly staff
Number of reviews per page
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40