It was amazing loved it. As isual

Nice place to spend NYD.

Perfect

A good place to stay. Staff are great.

Attended for a wedding . Check in was ok . Room had plenty of tea and coffee to use . Beds were clean and comfortable. On arrival I noticed balls of fluff on the carpet - dirty bathroom mirror and dirty sink . Lamps were dusty and shades need replacing . Wedding breakfast food was very nice . Room service breakfast today was ok but not able to have toast - no bread available. I understand the weather might have affected food deliveries however with a well stocked supermarket across the road I would not have expected my guests to go without toast . Housekeeping staff friendly and helpful . Servers and reception staff fine .

We changed room 3 times heating wasn’t working for 2 days other than that we enjoyed our stay

The staff are amazing xxx

One of the better hotels I have stayed in staff were always polite and helpful.

Central & convenient. Room suited my mobility needs. Staff v pleasant & helpful.. However, room needs redecorating, looking rather shabby. Mark Enough hanging & drawer space. I felt that a shelf is actually needed in the bathroom for towels & sponge bags etc.

Very close to the theatre where we went before staying at the hotel.

Hand sanitzer boxes empty. Limited choice of hot drinks at breakfast, ie. Filter coffee or traditional tea only. No tongs to pick up bread to put in the toaster, resulting in potential contamination of others slices from people’s fingers. No jam/marmalade. Only full fat milk available. Room comfortable, but needed a good clean. Hotel cold, so we needed to wear cardigan or jacket during meals. Nothing that can’t be fixed, but I would expect there to be more care considering the price.

Excellent food, immaculate room, great staff

Nice and quiet with helpful staff. Unfortunately, the first room we were given hadn’t been made up but we were immediately moved to a room opposite. Then our friend said her room had no tea or coffee in it so she had to go to reception and get some, our room however had loads plus three packets of biscuits :)

This hotel is ok for a short stay. It is definitely in need of refurbishment. I wouldn’t rate it as 4 star. The surrounding area was not pleasant. I wouldn’t feel safe walking at night.

The food was excellent and the bedrooms clean and staff were lovely

A lovely hotel, the staff were so helpful and friendly The food was excellent and good value for money. We will definitely stay again

Very welcoming. Couldn't be more helpful. Would visit again

The room was perfectly fine, clean and well-appointed—particularly considering its low cost and my last-minute booking. There was a wedding going on, so a bit of noise, but it did not run too late. Alas, the area is not this hotel’s selling point. My view of the steel mill was comical enough that I sent a pic to friends. But the curtains did their job, and it certainly didn’t keep me from getting a good night’s sleep. In short, a very good room, in a decent hotel, in a not-so-great location.

Plenty of storage in room. Food excellent. Staff helpful.

It was convenient. There’s good parking. Staff are helpful. Food is v nice. But some rooms need updating as they’re looking a bit tired. No shelves in bathroom. Pillows are flat & obviously foam & are uncomfy.