Overall Ratings & Reviews Home2 Suites by Hilton Amherst Buffalo

At the end of a very long day of traveling, rhere was a mix up in our room type. Apparently Expedia booked us a king suite but we needed a room with two double beds and a sleeper sofa (which is what we had booked online). The staff was very accommodating and gave us a discount on the room and a cot. The situation was not ideal was the staff was friendly, the room was clean, and the breakfast in the morning was very good.

We enjoyed our stay. The bathroom could have been cleaner and in better shape (broken corner of the mirror, messy repairs in the tub). The pool was nice though it would have been even better if the towels had been restocked more often (had to ask the front desk for pool towels). But overall, the price was good, the free breakfast was nice and we would return again.

Well run, clean, close to shopping and food.

Stayed with family for 3 days. Good breakfast, friendly staff. Some common areas, such as stairways and hallways, could use cleaned and vacuuming.

Stay was great!

El hotel necesita mantenimiento, mejor servicio en la recepción

clean place, nice staff. good for a couple of days.

Good for the price

The dogs barking in the night was a real pain. No animals should be allowed. I wish this was clear before we booked. I will not book a hotel with animals allowed again.

Had issues with our toilet thr out the night and next morning. Staff was good about coming to help. Breakfast not very impressive Check in starts at 3pm, we arrived at 515pm and could not get in our room

Room service is not up to the mark

For the most part room was great. Only issue was with the actual bedding. The sheets were so light and the blanket did not fit the bed properly so any movement and one person became uncovered while the top cover slid off the bed. Annoying to have to keep readjusting through the night.

Comfortable and dog friendly

The cleanliness of property and the quality staff was great

Love the personal touches….make your own hot chocolate station, afternoon cookies, EV charging free of charge….

Modern. Free Laundry. Updated rooms. Attentive Staff.

It was ok clean

Great staft and service. One complaint; their bathrooms could use some updating. Our shower didn't work and leaked terribly. But maybe it was just our room.

Liked everything about the property.

Affordable prices