8.6
Very Good
From 2,242 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.8
Meal
8.3
Location
8.9
Service and Facilites
8.6
People often mention about Dorsett Kuala Lumpur
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Distance to City Center (41)
Bedroom (35)
Room Space (34)
Accessibility (33)
Staff Friendliness (31)
Surroundings (29)
Bathroom (29)
Wifi (24)
Ambiance (24)
Hotel Area (23)
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Traveler Reviews Dorsett Kuala Lumpur
Number of reviews per page
20
40
Customer reviews
Guest
Leisure
8.2
/10
Reviewed 1 day(s) ago
Awesome and efficient staff at the counter.
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Accommodation's Reply
14 Mar 2025
Dear Sir, thank you for staying with us and your good reviews shared. We are glad that you have enjoyed the stay and looking forward to serve you again soon. Warm regards. David Wong, Hotel Manager.
A***l
8.8
/10
Reviewed 2 week(s) ago
For the price, I love everything about this hotel except the toiletries and parking a bit narrow. But overall, I had great stay here. Bedding was comfortable, I can forgive the torn duvet. And thank you so much for allowing me to check in very early, at 11.30am! Never in my life, in any other hotel really, so thank you so much.
2 people find it helpful
Accommodation's Reply
28 Feb 2025
Dear Sir, thank you for staying with us on your recent trip to Kuala Lumpur. We are truly delighted to learn that you have enjoyed your overall stay experience with us. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
SH
Susanto H.
8.8
/10
Reviewed 3 week(s) ago
Strategic location near shopping and culinary centers
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Accommodation's Reply
24 Feb 2025
Dear Susanto, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
A***i
Leisure
8.5
/10
Reviewed 3 week(s) ago
It's quite ok, I took the 2 rooms, so it's a residence, the facilities are quite ok, the location is ok, the service is quite good.
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1 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear Sir, thank you for choosing to stay with us. We are glad that you have enjoyed our services and facilities. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Teguh H. Y.
8.5
/10
Reviewed 5 week(s) ago
because we Indonesians don't like spices and their smell
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Accommodation's Reply
12 Feb 2025
Dear Teguh, thank you for staying with us and your good reviews shared. It was a pleasure to have you with us and looking forward to welcome you back soon. Warm regards. David Wong, Hotel Manager
K***N
6.3
/10
Reviewed 5 week(s) ago
Low average beds and facilities.
1 people find it helpful
Accommodation's Reply
10 Feb 2025
Dear Sir, thank you for staying with us and your kind reviews shared. Regret to hear that our product didn’t meet your expectation. We sincerely hope that you would accord us another opportunity to serve you better soon. Warm regards. David Wong, Hotel Manager
T***G
Leisure
9.4
/10
Reviewed 5 week(s) ago
this time i stay at this hotel for second time. it was good and clean. I got a clean room. I am so lucky. first time I got a old dirty smell bad room. breakfast is not good because the hotel serve so many indian arab food more than international food. too spicy and oily for toddler. hopefully hotel can change the food breakfast menu and room more for clean room
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2 people find it helpful
Accommodation's Reply
10 Feb 2025
Dear Sir, thank you for your support and the kind reviews shared. We have taken note of your comments and wish to apologize for any inconvenience caused. We are looking forward to serve you better in the near future. Warm regards. David Wong, Hotel Manager
r***n
9.4
/10
Reviewed 6 week(s) ago
Nice place to stay, near to main attraction area
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Accommodation's Reply
04 Feb 2025
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
a***a
Leisure
10.0
/10
Reviewed 6 week(s) ago
delicious food, service is also good. The best
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Accommodation's Reply
04 Feb 2025
Dear Sir, thank you for staying with us and your lovely reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Z***s
Leisure
8.8
/10
Reviewed 7 week(s) ago
Very nice hotel, showing its age but still very good. Got early check-in as well which is awesome since i’m not MY citizen!
Crowded as expected from hotel with lots of surrounded tourist spots. Staff also very friendly. Price could be a little bit more competitive to attract but for now the value holds. Definitely will stay here again
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Accommodation's Reply
04 Feb 2025
Dear Sir, thank you for staying with us on your recent trip to Kuala Lumpur. We are truly delighted to learn that you have enjoyed your overall stay experience with us. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
P***n
10.0
/10
Reviewed 7 week(s) ago
Nice apartment and suitable for those who bring family
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Accommodation's Reply
22 Jan 2025
Dear Sir, thank you for choosing to stay with us. We are glad that you have enjoyed our services and facilities. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
S***y
Staycation
9.4
/10
Reviewed 8 week(s) ago
The hotel staff was very friendly and helpful during check in and check out.
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Accommodation's Reply
21 Jan 2025
Dear Sir, thank you for your commendation on our teams’ service and the wonderful reviews. We are certainly looking forward to serve you again in the near future. Warm regards. David Wong, Hotel Manager
DS
Deky S.
Leisure
9.4
/10
Reviewed 8 week(s) ago
The hotel is nice, strategic location, friendly staff, will stay here again.
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Accommodation's Reply
21 Jan 2025
Dear Deky, thank you for staying with us and your lovely reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
D***d
10.0
/10
Reviewed 8 week(s) ago
Overall it is good and comfortable to bring family.
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1 people find it helpful
Accommodation's Reply
14 Jan 2025
Dear Sir, thank you for staying with us and your lovely reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Salviar E.
Leisure
8.4
/10
Reviewed 9 week(s) ago
For the second option, you can..
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1 people find it helpful
Accommodation's Reply
14 Jan 2025
Dear Salviar, thank you for staying with us and your good reviews shared. It was a pleasure to have you with us and looking forward to welcome you back soon. Warm regards. David Wong, Hotel Manager
DS
Daniel S.
Leisure
9.3
/10
Reviewed 9 week(s) ago
Except the breakfast, I think overall is very nice
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Accommodation's Reply
14 Jan 2025
Dear Daniel, thank you for staying with us and your good reviews shared. It was a pleasure to have you with us and looking forward to welcome you back soon. Warm regards. David Wong, Hotel Manager
S***e
Leisure
9.7
/10
Reviewed 10 week(s) ago
Hotel staff is friendly. Just walk to Bukit Bintang. Walk everywhere
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1 people find it helpful
Accommodation's Reply
14 Jan 2025
Dear Sir, thank you for staying with us and your lovely reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
R***a
9.4
/10
Reviewed 10 week(s) ago
The location is strategic, close to the pavilion, comfortable, clean, spacious rooms, but you don't get mineral drinking water in the room.
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2 people find it helpful
Accommodation's Reply
14 Jan 2025
Dear Sir, thank you for staying with us and your lovely reviews shared. We are glad to hear that you have enjoyed the stay. Please be informed that we have replaced the plastic bottle water with filtered water as part of our ESG initiatives. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
FS
Frenz S. B.
Leisure
9.1
/10
Reviewed 10 week(s) ago
The hotel is so close either to pavilion or to trx exchange. The room is spacious
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Accommodation's Reply
14 Jan 2025
Dear Frenz, thank you for choosing to stay with us. We are glad that you have enjoyed our services and facilities. Looking forward to welcome you back soon. Warm regards. David Wong, Hotel Manager
s***i
Leisure
8.1
/10
Reviewed 10 week(s) ago
The distance from the hotel is close to the pavilion and its surroundings on foot or by car, the price is okay.
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Accommodation's Reply
14 Jan 2025
Dear Sir, thank you for staying with us and your good reviews shared. It was a pleasure to have you with us and looking forward to welcome you back soon. Warm regards. David Wong, Hotel Manager
Number of reviews per page
20
40
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