8.5
Very Good

From 159 reviews

Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.1

Location

8.4

Service and Facilites

8.6

People often mention about Berjaya Langkawi Resort
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Surroundings (2)
Staff Friendliness (2)
Ambiance (2)
Bathroom (2)
Hotel Area (2)
Variety (2)
In-house Restaurant (2)
Accessibility (1)
Check-in/out Time (1)
Room Space (1)
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Traveler Reviews Berjaya Langkawi Resort

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Customer reviews

Barry G. T.
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9.7

/10

Reviewed 3 week(s) ago

Excellent hotel in wonderful surroundings, the staff are all amazing and very helpful, high staff to guest ratio. Arrived and early and departed late whilst able to use facilities and use luggage storage facility.

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C***h
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Leisure
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9.4

/10

Reviewed 32 week(s) ago

The staffs were very friendly. Great service and we had a good breakfast in terms of taste and variety. You will have to call for a buggy car when you want to go to the room. Good surrounding and nice ambience for the rainforest chalet. Great Chinese cuisine in Oriental Pearl restaurant. There is a private beach in the resort with amazing views. The only disadvantage might be the location which is far from the town area, 20 minutes drive from the airport. Overall it's a great experience for us to stay in Berjaya Langkawi Resort.
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P***m
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Leisure
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10.0

/10

Reviewed 44 week(s) ago

It 's my third time staying here at Berjaya, I highly appreciate the professional from management to staffs, especially Jamal, who helped me to send my lost item back to mainland. Thanks for your great service.

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Kamarulzaman BinAbdulRazak
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5.4

/10

Reviewed 107 week(s) ago

Rainforest chalet. This room/chalet is not 5 star. I m so disappointed becoz the bathroom sink is clogged in first day check-in. Call plumber but the results still same for the 4th days because it happen again. The hotel only offer me to change room on my last day stay in the hotel at midnight (what kind of service recovery is that). TRUST me the room not what you expected, it's not even 5 star. Everything is not worthy when you pay rm400+ for the room. I am talking not because of the sink is clogged but it is seem like 2-3 star room. 3-4 star hotel room is much better rather than this for the price rm400+. Saya jujur/ikhlas comment jangan sampai Kamu menyesal nanti. Let's talk about breakfast. Breakfast is fine, there are variety of food but when you have breakfast 4 times with the same menu it will be boring. By the way it is including breakfast when you book for the hotel so for me it still acceptable. For me the 5 star for this hotel is the VIEW (pergh). You will njoy with the natural view and not forget for the all staff in this hotel they are polite and friendly especially food and beverage staff, they are responsible and friendly for their services. So becoz of them I still can njoy my holiday. Thank you very much for supervisor food & beverage department for the service recovery. You make my day great!
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1 people find it helpful

switch O.
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8.8

/10

Reviewed 111 week(s) ago

The place and food are terrific. Great hospitality by the workers too.

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Choi L. L.
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8.5

/10

Reviewed 114 week(s) ago

Nice and friendly hotel especially on hotel staff And also have a good view of beach. Suitable for family or honeymoon trip.

1 people find it helpful

Lam H. M. T.
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9.3

/10

Reviewed 118 week(s) ago

The hotel is clean and beautiful, very close to nature, the staff is Vietnamese and friendly. The minus point is that the shuttle service by tram within the resort's premises is charged per room (5RM/room ~ 30K) actually, it's not too expensive, but the hotel should notify this to guests when checking in. The wooden floor is a bit blistered so it's very scary to hear the rustling, the rest is okie. Breakfast buffet is very good. Friendly staff meet guests with a smile and hello + 10 points for warmth! Will come back and try the beachfront room.
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1 people find it helpful

Jun X. C.
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9.7

/10

Reviewed 120 week(s) ago

Excellent hospitality by Berjaya Langkawi Resort. Had an awesome honeymoon stay. Totally enjoy the stay with my wife and the service offered. Will definitely come back again in future. Keep it up!

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Truong T. K.
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9.7

/10

Reviewed 125 week(s) ago

Overall it was a great stay. If you are a natural lover (even some animals), it is a must. You may encounter some friendly monkeys, lizards. The resort is built within a rainforest. Food was good and plentiful of choices. Beach was also good. The only issue was the aircon.

1 people find it helpful

murni f. j.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 125 week(s) ago

Overall sangat terbaik👍decoration bilik untuk birthday 🤩

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Sim K. C.
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8.7

/10

Reviewed 127 week(s) ago

It is a nice resort. We booked a Rainforest Chalet and got a really nice room. We also got the retreat to nature package, which includes dinner and breakfast. The food are okay, not spectacular but good enough. The downside was the shuttle takes a long time to pick you up after you call them (you need a shuttle transport if your room is far from the main lobby). And even if you are willing to walk, it is difficult because the roads are not very well lit and there aren't too many signboards. Overall, it was still a nice stay.
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NUR Y. B. S.
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8.5

/10

Reviewed 128 week(s) ago

1st time stay at berjaya langkawi. Really love it. Worthy it to stay here. Place is awesome. Really peaceful and relax. Beware close your balcony, otherwise monkey will come into your room. The beach is good

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Francis C.
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8.5

/10

Reviewed 135 week(s) ago

Overall stay was great and I fully recommended to others. Resort is beautiful. Chalet & amenities were well-maintained. A bit pricey but you get what you paid for. No covered foothpath to well-visited tourist attraction like SkyCab Station & Oriental Village which is just a walking distance when it rains or sunny.

1 people find it helpful

Billy L.
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9.1

/10

Reviewed 138 week(s) ago

The accomdation was well equipped. The food options is pretty diverse, cater to different dietary preference. The private beach has water sports option. Very family friendly. Buggy is available to pick up and drop off at different location of the resort. Do get the rainforest hike package. Breakfast, dinner would be included during your stay. Good place to relaxing trip
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LEE M.
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9.7

/10

Reviewed 147 week(s) ago

Awesome stay, Awesome food, Awesome service. We love every moment of the stay and wish we didn't have to leave so soon.

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Ooi E. V.
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6.5

/10

Reviewed 147 week(s) ago

Overall was fine. But not really worth the price. Old chalet.

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NOR A. B. A.
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9.4

/10

Reviewed 160 week(s) ago

Awesome place to stay. Great service received!☺️

3 people find it helpful

Farhan
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10.0

/10

Reviewed 160 week(s) ago

Was a pleasant stay here with a great hospitality provided by the staff! There's access to the beach and plenty of activities can be done (picnic, beach soccer, beach volleyball)

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JHNARTANAN J.
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9.4

/10

Reviewed 163 week(s) ago

It 's one of the best hotels I've ever been to. Room services and facilities are good. Expect peak hour delayed check in. Otherwise, Truly an escape from the daily hustle. Upon checking out I realized that 3D2N wasn't enough. Hoping for a second visit.

1 people find it helpful

Alisara C. S.
icon-origin-TRAVELOKA

9.3

/10

Reviewed 165 week(s) ago

I booked for Premier Seaview Chalet and the room looks nice and clean.. there’s no slippers provided when we arrived so I had requested for that and got it as a stuff handled and they’re very fast response. By the way, the cons part was about when we need to go between lobby, the room or restaurant, we need a buggy as a transportation within the hotel which is quite troublesome and the waiting time for the buggy was around at least 10mins and especially peak time when all the guests came back from outside and wanted to get back to the room it needed to wait up to 45mins… so we walked and it was actually quite far (~1.6km) from the lobby to our room. We also had tried the breakfast, it’s normal as per the standardized of normal hotel but please make sure that the staff knows about the food, I had asked a waiter to double confirm me that whether the sausages were beef or chicken because my hubby got told by some staff that it’s chicken but the sign wrote beef… and the staff still told me that it’s chicken so I brought him to the small sign in front of the sausage written beef, so please be careful on this.. it’s a sensitive issue and not everyone can take beef… Overall it’s a pleasant stay 👍🏻
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1 people find it helpful

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