8.4
Very Good

From 1,292 reviews

Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about Sienna Inn
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Distance to City Center (7)
Surroundings (6)
Wifi (6)
Accessibility (5)
Family Friendly (5)
Room Space (5)
Bathroom (5)
Hotel Area (5)
Staff Friendliness (4)
Check-in/out Time (4)
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Traveler Reviews Sienna Inn

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40

Customer reviews

E***n
icon-Leisure
Leisure
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9.4

/10

Reviewed 5 week(s) ago

The hotel location is very strategic, located in the middle of the city. Very close to several culinary places. The hotel is very easy to find and very easy to access. The best hotel staff service, very friendly and very helpful in the check-in and check-out process with a time that is not too long.
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1 people find it helpful

G***.
icon-Medical
Medical
icon-origin-TRAVELOKA

8.2

/10

Reviewed 6 week(s) ago

Book on Traveloka at a friendly price, we get a comfortable room, friendly staff who are ready to help, besides that the location is very strategic with lots of culinary around it so it makes it easy for us, it's great to stay here.
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1 people find it helpful

E***a
icon-origin-TRAVELOKA

8.4

/10

Reviewed 9 week(s) ago

Good, I like the room, but the deposit charge is too expensive because all the dirty towels are cut off.
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A***a
icon-Business
Business
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8.5

/10

Reviewed 9 week(s) ago

Hotel staff is friendly and clean
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syamsudinnor
icon-origin-TRAVELOKA

8.5

/10

Reviewed 14 week(s) ago

The service is very friendly and the place is comfortable
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2 people find it helpful

J***o
icon-Business
Business
icon-origin-TRAVELOKA

8.4

/10

Reviewed 14 week(s) ago

With the prices offered being quite reasonable, it is quite easy to find food around the hotel.
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5 people find it helpful

S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6.4

/10

Reviewed 16 week(s) ago

1. Parking is far from the lobby, I happened to be pregnant and it was raining so it was a bit difficult and troublesome. 2. The towels were very rough, it hurt my skin. 3. The wifi didn't work because they said it was having problems, even though it was included in the facilities offered.
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M***d
icon-origin-TRAVELOKA

8.5

/10

Reviewed 16 week(s) ago

The hotel staff is friendly and polite, it feels comfortable to stay there.
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1 people find it helpful

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Joedi S.
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Business
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10.0

/10

Reviewed 16 week(s) ago

Steady and clean and friendly service
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Joedi S.
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Business
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10.0

/10

Reviewed 16 week(s) ago

Very nice friendly and close to town
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1 people find it helpful

D***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 17 week(s) ago

Cozy and tidy. It's worth it for a rest. But the water is not strong enough, hopefully it will be better in the future.
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3 people find it helpful

E***y
icon-origin-TRAVELOKA

8.2

/10

Reviewed 24 week(s) ago

Good service and friendly receptionist.
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2 people find it helpful

m***d
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Staycation
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9.4

/10

Reviewed 27 week(s) ago

Cheap, clean hotel in the city center with lots of culinary delights around the hotel.
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2 people find it helpful

A***D
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 28 week(s) ago

A comfortable and strategic location to stay in the city center of Bamjarmasin, clean and comfortable for resting.
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N***g
icon-origin-TRAVELOKA

6.9

/10

Reviewed 31 week(s) ago

I felt disappointed, it was clear there that I asked for smoking and was shown the smoking room above when I checked in with the receptionist, when I checked out I was actually penalized, they said there was another smoking room, so I wanted to pay the penalty, I was blacklisted, the reason was missed communication, but why did I become a party? I was the one who was sanctioned, the request was made clear at Treveloka Smoking 😌.
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4 people find it helpful

Accommodation's Reply
21 Aug 2024
Dear Neng Nina, Thank you for taking the time to write about your experience staying at our hotel and we apologize for any unpleasant incidents during your stay. Regarding the room request, it all depends on the availability of rooms in the field. Regarding the sanctions given, it has been explained by the receptionist because you ignored the notification regarding the no smoking room that was conveyed by our staff when they cleaned the room on the second day of your stay, thank you. Management Sienna Inn Banjarmasin.
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a***a
icon-Business
Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 33 week(s) ago

The breakfast menu should be more varied and the taste improved, room cleaning is less than optimal.
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A***y
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Leisure
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6.4

/10

Reviewed 34 week(s) ago

There is a price, there is a quality, you can't use a bath like a toothbrush, etc., just provide liquid soap that sticks to the bathroom so it's not disposable, the sheets are not clean, there are still stains on them, and it's just a normal blanket, the standard mattress doesn't have a mattress so it makes a bit of noise If we bring our luggage and unfortunately there is no elevator, so if we bring a lot of luggage, we go to the room on the 3rd floor, we feel like we are old enough to lift our things because there is no staff to help us bring our things, the phone is dead, so there is a number that we can just call directly, the AC is not cold right away, so If we have to raise the heat and then we have to wait for it to cool down, there are many TV channels that we can't watch, I don't know if it's cable or something, so we can only stay for 8 hours😂 because the facilities are not good, but it's worth the price, I'm just sorry There is no elevator😂 Because actually lifting the brang yourself to the 3rd floor is really making you old😂
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S***a
icon-Business
Business
icon-origin-TRAVELOKA

5.0

/10

Reviewed 40 week(s) ago

The hotel staff were unfriendly, the hot water was broken for no reason, but when confirmed, it turned out that all the rooms did not have hot water, there was no reason for the toothbrushes to be out, the thin blankets were not worthy of being called a hotel.
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7 people find it helpful

w***i
icon-Staycation
Staycation
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5.0

/10

Reviewed 41 week(s) ago

The staffs have bad attitude, are not friendly to the guests, the rooms are not good, the water is hard to get out, it is not clean. The service is really very bad. Very, very bad. I am afraid not to stay there again.
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3 people find it helpful

T***S
icon-origin-TRAVELOKA

8.2

/10

Reviewed 42 week(s) ago

The service and rooms are very good, the only suggestion is to improve the room window curtains, it is difficult to raise the curtains to open the window.
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1 people find it helpful

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