8.3
Very Good

From 2,019 reviews

Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

8.0

Location

8.7

Service and Facilites

8.4

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Traveler Reviews Amaris Hotel Satrio Kuningan - Jakarta

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Customer reviews

A***a
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Business
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7.2

/10

Reviewed 1 week(s) ago

I stayed here during Ramadan month and the hotel was quite accommodating for those who were fasting. Instead of the usual breakfast time, guests can suhoor in the hotel's restaurant earlier. The hotel location is also quite close to vfs kuningan City so it can be a cheaper option for those who had appointments at VFS. Although some things could be improved by the hotel management.
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Accommodation's Reply
01 Apr 2025
Dear Guest , Warmest greeting from Amaris Hotel Satrio Kuningan Jakarta, Thank you for choosing Amaris Hotel Satrio Kuningan Jakarta and taking your time to write us a review for your recent stay. We're very much concerned with some shortcomings you experienced stay. We apologize that your stay did not meet your expectation. Our guests are very important for us. Please rest assured that we are looking into the matter to ensure that it won't happen again in the future as it doesn't reflect the standard of our service at Amaris Hotel Satrio Kuningan Jakarta. Once again, we apologize for the inconvenience and we hope you could give us a chance to welcome you again with a much better experience. Warmest Regards, Rezha Anugerah Rahmawan Hotel Manager
A***n
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Leisure
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8.2

/10

Reviewed 4 week(s) ago

friendly service clean hotel close to city center
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Accommodation's Reply
14 Mar 2025
Dear valued guest, Warm greetings from Amaris Satrio Kuningan Jakarta, thank you for choosing us as your accommodation during your stay in Jakarta, and thank you for the positive comments you have given us. We look forward to serving you again in the future. Best regards, Rezha Anugerah Rahmawan. Hotel Manager
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F***o
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Business
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6.2

/10

Reviewed 4 week(s) ago

It is necessary to pay attention to the cleanliness and quality of the rooms which are outdated and have a lot of black mold.
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Accommodation's Reply
14 Mar 2025
Dear Sir, Warm greetings from Amaris Satrio Kuningan Jakarta, First of all we would like to thank you for choosing us as your accommodation in Jakarta. We apologize for the inconvenience you experienced, we have conducted a thorough investigation so that the incident does not happen again in the future. Your complaint has been followed up by the relevant department. Once again we apologize for the inconvenience. Hopefully we can serve you better in the future. Yours sincerely, Rezha Anugerah Rahmawan. Hotel Manager
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Maman S.
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Business
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10.0

/10

Reviewed 4 week(s) ago

Thank God, the reception staff and waiters are friendly, hopefully they will be consistent.
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Accommodation's Reply
14 Mar 2025
Dear Mr. Maman, Warm greetings from Amaris Satrio Kuningan Jakarta, thank you for your positive comments, and we are happy to hear that you are satisfied with the best service we provide. This indicates that the routine training on "excellent service" has been running well. Once again, we thank you, and we hope to serve you again in the future. Best regards, Rezha Anugerah Rahmawan. Hotel Manager
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H***n
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Leisure
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8.5

/10

Reviewed 4 week(s) ago

Quite enjoyable. The right choice of place for a vacation
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Accommodation's Reply
14 Mar 2025
Dear Guest, Warm greetings from Amaris Hotel Satrio Kuningan Jakarta, thank you for your positive comments, and we hope to serve you again in the future. Best regards, Rezha Anugerah Rahmawan. Hotel Manager
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Joko S.
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8.5

/10

Reviewed 4 week(s) ago

Sahur menu, fried rice, the chicken has no taste, bland, cold. Little variation
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Accommodation's Reply
14 Mar 2025
Dear Guest, Warm greetings from Amaris Satrio Kuningan Jakarta, First of all, we would like to thank you for choosing Amaris Satrio Kuningan Jakarta as your accommodation during your stay in Jakarta. We apologize for the inconvenience you experienced, and we have conveyed this to the relevant department for special attention. Once again, we apologize for the inconvenience you experienced. Yours sincerely, Rezha Anugerah Rahmawan. Hotel Manager
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Oktobi A.
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Business
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9.3

/10

Reviewed 5 week(s) ago

the view is quite good, you can see the busy activities of Jakarta. coincidentally the room faces the street
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Accommodation's Reply
14 Mar 2025
Dear guest, Warm greetings from Amaris Hotel Kuningan Jakarta. Thank you for taking the time to fill in the comments column of our hotel, and we hope to serve you again in the future. Best regards, Rezha Anugerah Rahmawan. Hotel Manager
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R***a
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6.6

/10

Reviewed 5 week(s) ago

The room is small and looks clean but the vibe was a bit off. Maybe just because it's a fairly old budget hotel. The staff is great.

1 people find it helpful

Accommodation's Reply
14 Mar 2025
Dear Guest, Warmest greeting from Amaris Hotel Satrio Kuningan Jakarta, Thank you for your time to fulfill our guest comment, and we do apologize for inconvenience. We will address your comment to related department for their improvement. We looking forward to serve you in the near future. Best regards, Rezha A. Rahmawan Hotel Manager
A***a
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Transit
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8.8

/10

Reviewed 9 week(s) ago

very strategic location, close to minimarkets, malls, restaurants, parks and public areas, all within walking distance, also close to busway stops breakfast is varied, just takes a while to refill
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Accommodation's Reply
11 Feb 2025
Dear Guest, Warm greetings from Amaris Hotel Kuningan Jakarta. Thank you for your time filling in our hotel comment column and your positive comments for our hotel. Your suggestions and input regarding food refills at breakfast are very valuable to us, and we will improve it to improve the quality of our service. Once again we thank you, and we hope to serve you again in the near future. Best regards, Rezha Anugerah Rahmawan. Hotel Manager
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Maria G. A. R.
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9.4

/10

Reviewed 9 week(s) ago

Its my 2nd time staying here and located near to the office also Kuningan City Mall if I want to explore. Their staff was so helpful and humble.

1 people find it helpful

Accommodation's Reply
11 Feb 2025
Dear Ms. Maria, Warmest greeting from Amaris Satrio Kuningan Jakarta, Thank you for choosing us as your accommodation during your activity in Jakarta, we glad to hear that you were satisfied with our services and products. We looking forward to serve you again in near future. Best regards, Rezha A. Rahmawan Hotel Manager
f***a
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Business
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9.4

/10

Reviewed 10 week(s) ago

Good option for staying when in Jkt. Placed right across Kuningan City, and just 5 mins away from Kota Kasablanka. The breakfast is very nice as the option is quite vary. Surely gonna comeback for another business trip!

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Accommodation's Reply
11 Feb 2025
Dear Guest, Warmest greeting from Amaris Satrio Kuningan Jakarta, Thank you for choosing us as your accommodation during your activity in Jakarta, we glad to hear that you were satisfied with our services and products. We looking forward to serve you again in near future. Best regards, Rezha A. Rahmawan Hotel Manager
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Indri L.
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Business
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10.0

/10

Reviewed 10 week(s) ago

They are all awesome, the staff are friendly and helpful. We will come back again 😊

2 people find it helpful

Accommodation's Reply
11 Feb 2025
Dear Ms. Indri L, Warmest greeting from Amaris Satrio Kuningan Jakarta, Thank you for choosing us as your accommodation during your activity in Jakarta, we glad to hear that you were satisfied with our services and products. We looking forward to serve you again in near future. Best regards, Rezha A. Rahmawan Hotel Manager
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prestika T.
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Business
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9.1

/10

Reviewed 11 week(s) ago

Staying here for 2 nights was comfortable 👍, just because it's on the side of a main road, it gets a bit crowded during the day.
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Accommodation's Reply
11 Feb 2025
Dear Prestika T, Warm greetings from Amaris Hotel Kuningan Jakarta. Thank you for taking the time to fill in the comments column of our hotel and for your positive comments for our hotel. We hope to serve you again in the near future. Best regards, Rezha Anugerah Rahmawan. Hotel Manager
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M***a
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10.0

/10

Reviewed 11 week(s) ago

Stay here because near from Vfs global visa! Thanks Amaris

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Accommodation's Reply
15 Jan 2025
Dear Guest, Warmest greeting from Amaris Hotel Satrio Kuningan Jakarta, Thank you for your time to fulfill our guest comment, and we glad to hear that you were satisfied with our location and services. We looking forward to serve you in the near future. Best regards, Rezha A. Rahmawan Hotel Manager
f***i
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10.0

/10

Reviewed 12 week(s) ago

So far for stay 2 night very recommendedbut because near road so sometime so noisy

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Accommodation's Reply
15 Jan 2025
Dear Guest, Warmest greeting from Amaris Hotel Satrio Kuningan Jakarta, Thank you for your time to fulfill our guest comment, and we glad to hear that you were satisfied with our services. We looking forward to serve you in the near future. Best regards, Rezha A. Rahmawan Hotel Manager
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Herny V. S.
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10.0

/10

Reviewed 12 week(s) ago

The hotel staff is very friendly, and it is close to the mall.
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Accommodation's Reply
15 Jan 2025
Dear Mrs. Herny V. S, Warm greetings from Amaris Satrio Kuningan Jakarta, thank you for your time to fill in the comments column for our hotel, and we are glad that you are satisfied with the service, location and facilities that we provide for all our guests. We hope to serve you again in the near future, once again we say thank you. Best regards, Rezha Anugerah Rahmawan. Hotel Manager
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M***h
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Business
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8.6

/10

Reviewed 12 week(s) ago

Overall its a nice stay, breakfast was not bad also. But they should really maintain the cleanliness of the room, bedsheets, towels, and bathroom

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Accommodation's Reply
15 Jan 2025
Dear Guest, Warmest greeting from Amaris Hotel Satrio Kuningan Jakarta, Thank you for your time to fulfill our guest comment, and we glad to hear that you were satisfied with our breakfast and services. We will improve regarding your comments related our guest rooms, we appreciate it to improve our quality. Once again thank you, and we looking forward to serve you better in the near future. Best regards, Rezha A. Rahmawan Hotel Manager
T***s
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9.4

/10

Reviewed 13 week(s) ago

This is not the first time I stayed at Amaris Satrio, because this place close to Mall and offices that I should visit.

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Accommodation's Reply
16 Jan 2025
Dear Guest, Warmest greeting from Amaris Hotel Satrio Kuningan Jakarta, Thank you for your time to fulfill our guest comment, and we glad to hear that you were satisfied with our services and location. We looking forward to serve you again in the near future. Best regards, Rezha A. Rahmawan Hotel Manager
D***s
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8.7

/10

Reviewed 13 week(s) ago

Amazing simple but quality hotel, spirit for a better future
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1 people find it helpful

Accommodation's Reply
16 Jan 2025
Dear guest, Warm greetings from Amaris Hotel Kuningan Jakarta. Thank you for taking the time to fill in the comments column of our hotel, and we hope to serve you again in the future. Best regards, Rezha Anugerah Rahmawan. Hotel Manager
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Rio A. N.
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10.0

/10

Reviewed 15 week(s) ago

suitable accommodation for events in the city center, especially in Kuningan.
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1 people find it helpful

Accommodation's Reply
16 Jan 2025
Dear guest, Warm greetings from Amaris Hotel Kuningan Jakarta. Thank you for taking the time to fill in the comments column of our hotel, and we hope to serve you again in the future. Best regards, Rezha Anugerah Rahmawan. Hotel Manager
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Number of reviews per page
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