7.5
Pleasant

From 2,027 reviews

Provided by travelers on
Cleanliness

7.2

Room Comfort

7.3

Meal

7.3

Location

8.0

Service and Facilites

7.5

People often mention about Hotel Maxim Kwitang Jakarta
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Distance to City Center (20)
Accessibility (18)
Bedroom (17)
Bathroom (17)
Staff Friendliness (15)
Ambiance (14)
Surroundings (13)
Wifi (12)
Hotel Area (10)
Room Space (8)
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Traveler Reviews Hotel Maxim Kwitang Jakarta

Number of reviews per page
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40

Customer reviews

P***i
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Transit
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5.8

/10

Reviewed 6 week(s) ago

The worst Towel 🤣 How is that possible to provide such towel , better to don't provide at all , Was no hot water, dirty toilet , no maintenance leaking here and there

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s***s
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Business
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5.4

/10

Reviewed 7 week(s) ago

Old hotel with very poor maintenance. The room smells musty, the bathroom is dirty, the sheets and mattress smell. Only the location can be a plus point for this hotel.
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3 people find it helpful

J***y
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Staycation
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7.9

/10

Reviewed 10 week(s) ago

Old hotel, minimal facilities, unclean bathroom
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A***d
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Business
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6.0

/10

Reviewed 13 week(s) ago

I got a room on the 3rd floor, 10 minutes lying down my feet and body immediately itched. The lice were really big (see photo), lots more. The towel was torn, dirty. So I immediately took a shower and checked out to another hotel. I lost around 200 thousand,. . For years, customers have complained about the same thing. Only answered sorry, it will be fixed later. But the proof is that this bad thing keeps happening again. So an important lesson for me, if you want to find cheap ones, just join RedDoorz or OYO. Hopefully the owner and management of this hotel can be better 😊
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5 people find it helpful

Accommodation's Reply
27 Dec 2024
Dear Value Guest, Thank you very much for your review of your stay at qnz hotel Jakarta. We are very happy that you enjoyed your stay at Qnz Hotel Jakarta and brought home the best memories. We look forward to welcoming you back in the near future at qnz hotel Jakarta. Thank you and warm regards. Dede. Cons Ecommerce
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M***a
icon-Business
Business
icon-origin-TRAVELOKA

6.5

/10

Reviewed 15 week(s) ago

Fix the dirty curtain facilities, stuffy and smelly bathroom, dirty trash can, room is not spacious enough
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5 people find it helpful

Accommodation's Reply
27 Dec 2024
Dear Value Guest, Thank you very much for your review of your stay at qnz hotel Jakarta. We are very happy that you enjoyed your stay at Qnz Hotel Jakarta and brought home the best memories. We look forward to welcoming you back in the near future at qnz hotel Jakarta. Thank you and warm regards. Dede. Cons Ecommerce
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R***a
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Medical
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5.4

/10

Reviewed 15 week(s) ago

My parents went to Jakarta just to accompany my younger sibling for treatment, and one of the hotels near the hospital was Maxim Hotel. But unfortunately, my mother was asked for 100 thousand rupiah twice without any clear reason, even my parents were kicked out even though it was not time to check out. I strongly advise my friends to think again if they want to stay here.
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3 people find it helpful

Accommodation's Reply
27 Dec 2024
Dear Value Guest, Thank you very much for your review of your stay at qnz hotel Jakarta. We are very happy that you enjoyed your stay at Qnz Hotel Jakarta and brought home the best memories. We look forward to welcoming you back in the near future at qnz hotel Jakarta. Thank you and warm regards. Dede. Cons Ecommerce
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I***n
icon-origin-TRAVELOKA

6.5

/10

Reviewed 16 week(s) ago

The hotel does not provide drinking water, there is no hot water, the air conditioning is not cold, the cupboard is dusty and has cobwebs, the bathroom door is broken, the shower is rusty, it seems to be rarely maintained, it is enough for sleeping.
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4 people find it helpful

M***d
icon-origin-TRAVELOKA

7.7

/10

Reviewed 16 week(s) ago

I got a room on the 3rd floor, where there were lots of animals on the bed as photographed and biting, I had already made direct criticisms but did not get compensation even though there were lots of bite marks and it was still itchy after staying for 2 nights, then the wifi on the 3rd floor didn't work, even though it was one of the facilities listed
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D***N
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Staycation
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8.5

/10

Reviewed 16 week(s) ago

Good good good good good good good good good good

1 people find it helpful

I***l
icon-origin-TRAVELOKA

8.5

/10

Reviewed 17 week(s) ago

Strategic location, clean and comfortable rooms.
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S***H
icon-origin-TRAVELOKA

5.0

/10

Reviewed 17 week(s) ago

very inadequate, can't be called a hotel, the room is not clean, there are bed bugs, the bathroom is dirty, the service is also not optimal, please pay attention to the cleanliness of the room.
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J***a
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Staycation
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6.5

/10

Reviewed 17 week(s) ago

poor cleanliness of the room and bathroom
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S***n
icon-origin-TRAVELOKA

6.6

/10

Reviewed 17 week(s) ago

The staff is friendly, but the bathroom condition is terrible.
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1 people find it helpful

Nis Y. Y.
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Medical
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8.4

/10

Reviewed 18 week(s) ago

It's been a long time since I stayed at Maxim Hotel. On November 8th, I checked in at around 15:00, the reception staff was very unfriendly, very different from when I stayed there before. Please don't be the leader with customers, they are not friendly. Asked nicely but the answer was curt and very uncooperative. For the bed, please check and clean it repeatedly, because my body is itchy and many small animals are found that sometimes appear. That's what makes my body itchy. Please improve the comfort of the staff and the room. Thank you.
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2 people find it helpful

I***N
icon-origin-TRAVELOKA

5.8

/10

Reviewed 19 week(s) ago

The shower was broken and not repaired, the towels were also musty, there was no soap smell. It seemed like they were not washed, like they had just been used by someone and then just hung out to dry and folded for the next guest.
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a***n
icon-origin-TRAVELOKA

5.6

/10

Reviewed 21 week(s) ago

Oh, there are so many bed bugs, I couldn't sleep all night because of the bugs biting me, my body was itching 😖
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Rahmwati
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Leisure
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10.0

/10

Reviewed 21 week(s) ago

Very satisfied, I always subscribe once a week.
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Darwis
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10.0

/10

Reviewed 21 week(s) ago

Very good access to everywhere close by.
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1 people find it helpful

Beny
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8.5

/10

Reviewed 22 week(s) ago

The location is very strategic, only the AC is not cold enough.
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I***I
icon-origin-TRAVELOKA

10.0

/10

Reviewed 22 week(s) ago

Thank you Aston
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1 people find it helpful

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