8.5
Very Good

From 2,659 reviews

Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.0

Location

8.8

Service and Facilites

8.5

People often mention about Jakarta Airport Hotel
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Staff Friendliness (31)
Accessibility (30)
Room Space (28)
Bedroom (27)
Bathroom (26)
Check-in/out Time (25)
Ambiance (24)
Soundproof (22)
Hotel Area (20)
Taste (19)
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Traveler Reviews Jakarta Airport Hotel

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Customer reviews

S***s
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10.0

/10

Reviewed 3 day(s) ago

The staff is friendly, the place is clean and the food is delicious.
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Kasmayadi P.
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10.0

/10

Reviewed 6 day(s) ago

The hotel staff is very friendly and provides excellent service.
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S***i
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Medical
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10.0

/10

Reviewed 1 week(s) ago

Very helpful for early morning flights. Especially for me who lives outside Jakarta. Breakfast that also opens at 3 am.
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G***t
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10.0

/10

Reviewed 2 week(s) ago

very impressive here and very comfortable
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W***a
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10.0

/10

Reviewed 3 week(s) ago

Okay. It would be very helpful if there is an early morning flight.
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Neni T. A.
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Leisure
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10.0

/10

Reviewed 3 week(s) ago

friendly receptionist, good breakfast and strategic location
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1 people find it helpful

Yolandary
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Transit
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9.4

/10

Reviewed 4 week(s) ago

Comfortable hotel in terminal 2, made it easy for me to continue my morning flight, without having to rush to think about transportation to the airport and traffic jams, leaving the hotel straight into the departure gate, unfortunately I didn't have time to enjoy breakfast because the flight was at 5 and it was a bit difficult to enter the hotel with a large and heavy suitcase because there was no lift but I liked the helpful service from the staff, thank you Jakarta Airport Hotel, I will be back 😘
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1 people find it helpful

C***y
icon-origin-TRAVELOKA

8.5

/10

Reviewed 4 week(s) ago

Good option if you have an early flight! 👍🏼

2 people find it helpful

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Nashrudin
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Transit
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10.0

/10

Reviewed 5 week(s) ago

The hotel is inside the airport near Terminal 2, you can get a view of planes taking off. Suitable for those with children
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Zaki S. R.
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Transit
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9.1

/10

Reviewed 6 week(s) ago

If you want to rest first after a long flight and will be heading to your destination the next day (or vice versa), you can rest overnight (or a minimum 6-hour rate specifically for go show at the hotel). The location is quite strategic in area 2E, close to the skytrain terminal 2. Because it is inside the airport, of course you can find food or other things around the airport. When staying, suitcases that are not planned to be opened can be left in the luggage storage downstairs (just report to the officer), rather than having to be lifted to the room. There is no elevator here so you can ask for help from the bellboy. For breakfast it is quite suitable, to cure homesickness if after so many days, only eating foreign food
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2 people find it helpful

F***a
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Transit
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8.8

/10

Reviewed 8 week(s) ago

There is an airport shuttle service, which is very convenient and helpful.
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1 people find it helpful

N***i
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Transit
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9.7

/10

Reviewed 8 week(s) ago

At first I was a bit skeptical because this hotel doesn't have a lift so it's quite a challenge for disabled guests. But don't worry, their staff is helpful, but I felt bad being helped so much. Thank you, I will definitely be back 🙏
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1 people find it helpful

G***t
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Leisure
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9.1

/10

Reviewed 8 week(s) ago

Staff are friendly and helpful with check in, also shuttle bus
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S***D
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Leisure
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10.0

/10

Reviewed 9 week(s) ago

friendly staff and practical because it is in the airport
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f***y
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8.5

/10

Reviewed 9 week(s) ago

Nice and comfortable. clean and friendly.
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1 people find it helpful

D***a
icon-origin-TRAVELOKA

9.4

/10

Reviewed 9 week(s) ago

For those who need flight transit, the hotel location is very strategic. The staff is very helpful in carrying luggage and suitcases because there is no elevator to the room.
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1 people find it helpful

D***y
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10.0

/10

Reviewed 10 week(s) ago

I have stayed here many times. The staff are all friendly. I had a problem with room check in once because of a flight delay that prevented me from checking in on the same day, the staff helped me reschedule without any problems. Highly recommend this hotel!
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b***k
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Transit
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5.9

/10

Reviewed 10 week(s) ago

Horror atmosphere. Quiet in the hallway
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M***l
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Business
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10.0

/10

Reviewed 10 week(s) ago

For the fastest access to the airport, Jakarta Airport Hotel is the right solution.
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2 people find it helpful

F***r
icon-origin-TRAVELOKA

8.5

/10

Reviewed 11 week(s) ago

Very strategic, located at the airport so you don't have to rush so it's calm, especially for transit, it's very comfortable, next time it's better to stay here so you don't oversleep or miss out, so
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2 people find it helpful

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