8.3
Very Good

From 193 reviews

Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

7.9

Location

8.4

Service and Facilites

8.3

People often mention about Samudra Hotel Kuching
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Distance to City Center (3)
Staff Friendliness (3)
Check-in/out Time (3)
Hotel Area (3)
Surroundings (2)
Accessibility (2)
Family Friendly (2)
Wifi (2)
Bedroom (2)
Bathroom (2)
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Traveler Reviews Samudra Hotel Kuching

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Customer reviews

M***I
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8.2

/10

Reviewed 11 week(s) ago

According to the price, it can be...
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r***a
icon-origin-TRAVELOKA

7.9

/10

Reviewed 37 week(s) ago

This hotel is ok in terms of location, the receptionist is good, the cleanliness of the rooms only lacks two things. Firstly, there is no lift and no male staff will help carry the luggage up. Just one person picked it up like that. But not long after that, a male staff member was seen sitting at the reception counter. The second article about the water room, I want to cry when I look at the water room. Black crust on the walls and bottom of the toilet was not removed. It doesn't seem difficult to clean it. If you do it every day, it won't turn into dirt.
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R***n
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Leisure
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9.4

/10

Reviewed 38 week(s) ago

Clean hotel. Happy parking. Affordable
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A***a
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Leisure
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10.0

/10

Reviewed 39 week(s) ago

My favourite place to stay with family. Recommended place to stay. Just that no lift. But overall the room is the good to stay.

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A***a
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Staycation
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10.0

/10

Reviewed 39 week(s) ago

My favourite place to stay with family. Recommended place to stay. Just that no lift. But overall the room is the good to stay.

1 people find it helpful

MOHAMMAD A. B. A. (.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 52 week(s) ago

Okay lah. Cuma terlepas pandang untuk pelanggan OKU.

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zulhazli baharum
icon-origin-TRAVELOKA

6.4

/10

Reviewed 72 week(s) ago

Room is clean. Staff is nice to me because he willing to wait for my late check-in (I arrived past midnite). Fyi, counter close at 11pm. However, few situations that may need attention for future customers: 1. During booking using app I was offered to choose 'Room with breakfast' (which I did choose it) but only to be told during check-in that this hotel does not provide breakfast. However to make it up to it they provided me with pack of instant food I. E. Instant noodle in cup, packed cookies and instant coffee (they gave 3 sets because I made reservation for 3 nights) which I didn't consume any since I came to compete in tennis tournament so definitely I need healthy & energy foods especially during breakfast. Another surprise, 2 of the instant coffees was actually already past its expiry date. 2. No soap/bath gel provided in the room. They use the soap dispenser however maybe they forgot to fill it up. I didn't complaint during the stay because I got my own bath gel and also I need to leave early morning (no staff at counter yet) to find my breakfast before my match starts. As I got back to my room late at night I already forgot and maybe was exhausted too to complaint. 3. Remote control's for air condition out of battery on my last nite however its past 11pm so nobody answered my call hehe. Maybe its just not my day (I lost my match too haha!).
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1 people find it helpful

Lim Y. F.
icon-origin-TRAVELOKA

5.6

/10

Reviewed 101 week(s) ago

Cover Sheets For The bes no clean, Water linking at the ceiling near to window site, toilet no clean.

1 people find it helpful

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EMIE M. A. M.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 103 week(s) ago

I highly recommend this hotel to everyone who want stay at the heart of Kuching. It's near fews Kopitiam.

1 people find it helpful

y
icon-origin-TRAVELOKA

8.8

/10

Reviewed 111 week(s) ago

The room was good, facilities OK. They don't have elevator. Need improvement in breakfast and food service.

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Che
icon-origin-TRAVELOKA

9.0

/10

Reviewed 113 week(s) ago

A good overnight stay but due to CNY, the fire crackers can be heard and my night become sleepless. Cleanliness can be improve due to the comforter smell of cigarette smoke and a little bit stain in the toilet.

1 people find it helpful

TAN M. F.
icon-origin-TRAVELOKA

4.8

/10

Reviewed 134 week(s) ago

Bilik kotor, dinding ada kesan darah, bilik banyak debu dan sarang lebah, check in tidak sampai 20 minit decide check out, terrible triple room

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Lawrence Lee Sip Hung
icon-origin-TRAVELOKA

9.4

/10

Reviewed 144 week(s) ago

I had a pleasant stay at this Hotel. Staff were extremely helpful. Rooms are clean & spacious. Shower was good with strong pressure & hot water. Beds were very comfortable & felt like home. Absolutely enjoyed my stay at this Hotel. Will stay again for my next visit.

2 people find it helpful

Tin Hua Kiong
icon-origin-TRAVELOKA

6.0

/10

Reviewed 148 week(s) ago

Water water heater was not working. Most of the staff were not wearing masks during our stay.

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Wendy Gunawan
icon-origin-TRAVELOKA

8.5

/10

Reviewed 156 week(s) ago

Just okay, not really good. They asking for tourism tax when check in when the others not asking for. Theres a hawker and laundry near the hotel.

1 people find it helpful

NASIR B. D.
icon-origin-TRAVELOKA

6.2

/10

Reviewed 160 week(s) ago

Poor breakfast management. No buffet is available. Order by alacarte with limited rates. The waiting time was long for food to be prepared
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Siti N. H. B. A. M.
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8.8

/10

Reviewed 281 week(s) ago

I stayed here for 3 nights. The room was clean and tidy. The staffs also gave us best services. They cleaned our room everyday. Even though their price quite cheap but you can get comfortable room with many facilities. There is also self laundry and restaurant nearby.

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Afsah B. N.
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Family
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8.5

/10

Reviewed 317 week(s) ago

Very comfortable and great room suitable for family holidays, the best of the best check in early is not to wear any chas, there is the best voice service.
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Aisyah A.
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Family
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8.4

/10

Reviewed 321 week(s) ago

Room is comfy, staff is friendly. I just don't understand why I need to pay for the drinks during breakfast, as I booked the room together with breakfast.

1 people find it helpful

Zaharah M. B. S. M.
icon-Medical
Medical
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6.2

/10

Reviewed 325 week(s) ago

1. No lift/elevator especially for old people 2. Constant noise out from the switchboard 3. Too many ants.

1 people find it helpful

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