8.3
Very Good
From 2,759 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.3

Meal

8.3

Location

8.5

Service and Facilites

8.3

People often mention about Merpati Hotel
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Bedroom (86)
Room Space (84)
Distance to City Center (79)
Staff Friendliness (74)
Ambiance (73)
Taste (71)
Accessibility (67)
Variety (60)
Check-in/out Time (56)
Bathroom (56)
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Traveler Reviews Merpati Hotel

Number of reviews per page
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40
Customer reviews
A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
It's an older hotel, but it's still a nice and comfortable place to stay. The service is also good and friendly.
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A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
I'm a regular, so it's definitely okay.. Especially since breakfast is included..
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I***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
pocket friendly, great facilities!
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I***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The most comfortable place also needs time alone away from work
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Accommodation's Reply
13 Dec 2025
It is with our pleasure that we, Merpati Pontianak Hotel, express our gratitude for choosing our hotel as your accommodation. We will share your feedback with our team to encourage them to further develop and improve the quality of our services. Thank you for your visit, and we hope your next visit will be an even better experience. Sincerely, The Merpati Hotel Management
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 3 week(s) ago
I'm not staying here anymore, even though it looks like a luxury hotel, it's a shame the cleanliness is very poor, it smells musty and damp in all areas, lobby, rooms, corridors. It's a shame that it's not well maintained.
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R***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and nice, the room service is very good.
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Accommodation's Reply
13 Dec 2025
It is with our pleasure that we, Merpati Pontianak Hotel, express our gratitude for choosing our hotel as your accommodation. We will share your feedback with our team to encourage them to further develop and improve the quality of our services. Thank you for your visit, and we hope your next visit will be an even better experience. Sincerely, The Merpati Hotel Management
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Y***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Friendly hotel staff, delicious food, and comfortable atmosphere.
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Accommodation's Reply
13 Dec 2025
It is with our pleasure that we, Merpati Pontianak Hotel, express our gratitude for choosing our hotel as your accommodation. We will share your feedback with our team to encourage them to further develop and improve the quality of our services. Thank you for your visit, and we hope your next visit will be an even better experience. Sincerely, The Merpati Hotel Management
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Ranu W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Highly recommended, I have been staying at this Merpati Hotel since 2006 until now...
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Accommodation's Reply
13 Dec 2025
It is with our pleasure that we, Merpati Pontianak Hotel, express our gratitude for choosing our hotel as your accommodation. We will share your feedback with our team to encourage them to further develop and improve the quality of our services. Thank you for your visit, and we hope your next visit will be an even better experience. Sincerely, The Merpati Hotel Management
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very satisfied with all the services provided
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Accommodation's Reply
07 Nov 2025
Merpati Hotel Pontianak would like to extend our warmest greetings to you. Thank you for your trust in choosing our hotel as your accommodation. We will share your comments with our team to encourage our staff to maintain and develop the quality even better. Thank you for your visit. We hope that your next visit will be an even more memorable experience. Best regards, Merpati Hotel Management
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s***v
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Cheap price, decent facilities and comfortable.
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Merpati Hotel Pontianak would like to extend our warmest greetings to you. Thank you for your trust in choosing our hotel as your accommodation. We will share your comments with our team to encourage our staff to maintain and develop the quality even better. Thank you for your visit. We hope that your next visit will be an even more memorable experience. Best regards, Merpati Hotel Management
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
A spacious and airy room creates a fresh feeling when resting and doing activities in it.
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Accommodation's Reply
29 Oct 2025
Merpati Hotel Pontianak would like to extend our warmest greetings to you. Thank you for your trust in choosing our hotel as your accommodation. We will share your comments with our team to encourage our staff to maintain and develop the quality even better. Thank you for your visit. We hope that your next visit will be an even more memorable experience. Best regards, Merpati Hotel Management
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The room is nice and spacious, the sheets smell good, the AC is cold, the wifi is smooth👍🏻👍🏻
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Accommodation's Reply
29 Oct 2025
Merpati Hotel Pontianak would like to extend our warmest greetings to you. Thank you for your trust in choosing our hotel as your accommodation. We will share your comments with our team to encourage our staff to maintain and develop the quality even better. Thank you for your visit. We hope that your next visit will be an even more memorable experience. Best regards, Merpati Hotel Management
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D***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Friendly staff, fast process, the menu here is also quite delicious...
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Merpati Hotel Pontianak would like to extend our warmest greetings to you. Thank you for your trust in choosing our hotel as your accommodation. We will share your comments with our team to encourage our staff to maintain and develop the quality even better. Thank you for your visit. We hope that your next visit will be an even more memorable experience. Best regards, Merpati Hotel Management
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff is friendly, the rooms are clean, the breakfast is delicious.
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Merpati Hotel Pontianak would like to extend our warmest greetings to you. Thank you for your trust in choosing our hotel as your accommodation. We will share your comments with our team to encourage our staff to maintain and develop the quality even better. Thank you for your visit. We hope that your next visit will be an even more memorable experience. Best regards, Merpati Hotel Management
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S***R
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Even though it's an old hotel, it's still okay, still comfortable because of its strategic location for various public access.
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Merpati Hotel Pontianak would like to extend our warmest greetings to you. Thank you for your trust in choosing our hotel as your accommodation. We will share your comments with our team to encourage our staff to maintain and develop the quality even better. Thank you for your visit. We hope that your next visit will be an even more memorable experience. Best regards, Merpati Hotel Management
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I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staff is friendly and the service is fast.
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Accommodation's Reply
29 Oct 2025
Merpati Pontianak Hotel would like to extend our warmest greetings to you. Thank you for your trust in choosing our hotel as your vacation destination. We will share your feedback with our team to encourage our staff to maintain and develop the quality even further. Thank you for your visit. We hope that your next visit will be an even more memorable experience. Best regards, Dwi Chintya, Marketing Manager
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K***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very good, I really enjoyed staying here, it was so cool.
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
Merpati Pontianak Hotel would like to extend our warmest greetings to you. Thank you for your trust in choosing our hotel as your accommodation. We will share your comments with our team to encourage our staff to maintain and improve our quality. Thank you for using our services. We hope that your next visit will be even more memorable. Best regards, Dwi Chintya, Marketing Manager
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S***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Cool, cold, not noisy, good service.
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
Merpati Pontianak Hotel would like to extend our warmest greetings to you. Thank you for your trust in choosing our hotel as your accommodation. We will share your comments with our team to encourage our staff to maintain and improve our quality. Thank you for using our services. We hope that your next visit will be even more memorable. Best regards, Dwi Chintya, Marketing Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Wonderful journey stay in Merpati Hotel... We hope we will back again and feel the good views at the hotel
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Accommodation's Reply
15 Oct 2025
Merpati Pontianak Hotel would like to extend our warmest greetings to you. Thank you for your trust in choosing our hotel as your accommodation. We will share your comments with our team to encourage our staff to maintain and improve our quality. Thank you for using our services. We hope that your next visit will be even more memorable. Best regards, Dwi Chintya, Marketing Manager
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S***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
A budget-friendly hotel with bathtub facilities in every room 👍👍👍
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Accommodation's Reply
15 Oct 2025
Merpati Pontianak Hotel, Best regards, Thank you for your trust in choosing our hotel as your accommodation. We will share your feedback with our team to encourage our staff to maintain and develop our quality. Thank you for your visit. We hope that your next visit will be even more memorable. Best regards, Dwi Chintya, Marketing Manager
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Number of reviews per page
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