8.4
Very Good
From 1,867 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
7.7
Location
8.5
Service and Facilites
8.4
People often mention about Cove Wanadu Residence
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Accessibility (10)
Bedroom (10)
Distance to City Center (9)
Surroundings (9)
Staff Friendliness (9)
Ambiance (9)
Wifi (8)
Room Space (8)
Bathroom (8)
Hotel Area (8)
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Traveler Reviews Cove Wanadu Residence
Number of reviews per page
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40
Customer reviews
J***a
8.2
/10
Reviewed 7 day(s) ago
It's just that it's narrow and uncomfortable, that's it.
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A***a
Staycation
8.2
/10
Reviewed 1 week(s) ago
The room is comfortable and tidy, the AC is cold, there are glasses and a kettle of water, get it on the ground floor
only the toilet is a bit smelly, no toothpaste + toothbrush provided, only soap, pillowcases have stains & sheets are starting to turn yellow, if you come from outside the room it smells a bit, I don't know what smell but it doesn't bother you. The wifi was disrupted when you first entered the room, but the staff quickly came after Maghrib and it was okay again.
Asked for a room on the top floor but they didn't give it to them, they said it was finished even though they checked in at 3 pm, finally they gave me the first floor, even though it was still midnight there were still people checking in :(
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Accommodation's Reply
23 Apr 2025
Hi Sis. Previously, thank you for staying at our hotel. We apologize for the inconvenience. For toothpaste & toothbrush, we do not provide it & there is only soap for toiletries. Regarding WiFi, at that time there was a disruption from the provider, and we have also followed up on the trouble that was happening. And for the request for blocking the room, we also apologize because you did not get what you requested because on that day the upper floor rooms were full & they happened to request it earlier than you. Once again, we are very grateful for your trust in trusting Wanadu Residence Karawaci as your accommodation partner while in Karawaci & we apologize profusely for the inconvenience that occurred during your stay here.
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Z***i
8.2
/10
Reviewed 5 week(s) ago
The AC doesn't work good, just generating air, not cooling.
1 people find it helpful
A***i
Business
8.8
/10
Reviewed 8 week(s) ago
For the location, it's actually not very strategic, but if you're looking for a quiet environment, this is perfect 🤩. Check in at 8 pm was still served well and quickly 🤝🏻. For a spacious room, but there's no storage cabinet or wardrobe huhu so sad. Amenities like toothbrush and toothpaste aren't there, there's also no room tissue
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1 people find it helpful
G***u
Leisure
8.5
/10
Reviewed 9 week(s) ago
The place is good. Not hard to locate or access. It's worth your money. But the place need a little bit of cleaning and a bit renovation. It will be better. It will be nicer to stay there.
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M***d
5.0
/10
Reviewed 10 week(s) ago
Miscommunication, asked for a refund, the system is stupid, the employees' salaries are blind, the system is still miscommunication
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1 people find it helpful
D***i
8.5
/10
Reviewed 10 week(s) ago
So far it's good, the room is quite spacious, clean, the staff is friendly, the AC is cold, the downside is there is no smart TV and the toiletries are incomplete.
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1 people find it helpful
B***s
Staycation
8.0
/10
Reviewed 16 week(s) ago
For that price, you don't get a toothbrush and toothpaste. The staff is okay, the elevator cannot be used after 12 midnight, free parking, there is CCTV and security guard, there are some stains on the bed cover.
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5 people find it helpful
R***m
Staycation
9.1
/10
Reviewed 16 week(s) ago
The staff is friendly, I feel comfortable while I'm here with the service and facilities provided at a price that is still affordable, next time when visiting this will be one of the places I recommend, for the size of the room is not too big and not too small either, for the cleanliness of the room and toilet is quite clean, the wifi network is smooth maybe for a few TV channels if it can be added more / can be connected to netfik that would be a big plus but again with that price it is more than enough I was very impressed when I stayed here with the comfort provided
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gandhi f. p.
Transit
8.3
/10
Reviewed 16 week(s) ago
For a hotel in the 300 thousand rupiah price range, I think this is a bit underrated. The sheets have lots of stains, there are only 2 TV channels, the towels smell and have rust stains, and there are lots of water stains on the taps. The only advantages are the strategic location, there is lift access even though it is small, there is hot water, and the room has a refrigerator. Oh yeah, the actual condition is very different from the photo =)
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3 people find it helpful
S***n
Medical
8.5
/10
Reviewed 21 week(s) ago
The staff was friendly. Check in was smooth. They asked for a idr 50,000 deposit. Room was OK. The pillow and bedding had stains. Bathroom was OK with hot water. The staff was friendly. Check in was smooth. They asked for a idr 50,000 deposit. The room was okay. The pillow and bedding had stains. The bathroom was okay, with hot water.
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1 people find it helpful
R***n
9.1
/10
Reviewed 23 week(s) ago
Overall the room is good and clean, but the towels are a bit smelly and if possible more TV channels could be added.
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MA
Moh A. A.
Staycation
10.0
/10
Reviewed 28 week(s) ago
Recommendations for a comfortable and clean rest.
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3 people find it helpful
Accommodation's Reply
11 Oct 2024
Hello Brother Moh AA Thank you for staying at our hotel. We hope you are satisfied with all the services and facilities that we have offered to you. We look forward to your next arrival, Brother. May you and your family be healthy and always under His protection.
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M***d
Staycation
5.8
/10
Reviewed 37 week(s) ago
The AC is not cold at all. The TV channels are bad.
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D***I
9.4
/10
Reviewed 39 week(s) ago
Nice place, I've stayed here several times. The staff is friendly. This is the first time I've tried a room with a balcony but the AC isn't cold enough, maybe the AC isn't maintained properly, so please pay attention to the cleanliness of the sheets and blankets, there are still a few yellow spots, the TV also needs to be upgraded again so that the picture is clear and there are lots of channels.
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4 people find it helpful
Accommodation's Reply
26 Jul 2024
Hello Sis. Thank you for the positive review. We are very grateful because you wanted to stay at Wanadu Residence & gave us free time to review & give a positive response. We will evaluate the input again. Waiting for his return, Sis. Thank You.
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P***s
9.6
/10
Reviewed 45 week(s) ago
Good. It is just. The AC is prone to leaking, so it drips down. So that it can be maintained again. There are lots of ants. But overall okay.
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1 people find it helpful
P***s
9.4
/10
Reviewed 45 week(s) ago
Good. It's clean and tidy. The environment is supportive.
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P***s
9.4
/10
Reviewed 46 week(s) ago
Quite clean, and prices are quite friendly. The AC is cold, it's really good.
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3 people find it helpful
Accommodation's Reply
10 Jun 2024
Hello Sis. Thank you for the positive review. We are very grateful because you want to stay with us. We gave you free time to review & give a positive response. Waiting for his arrival, sir.
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s***a
Staycation
8.0
/10
Reviewed 48 week(s) ago
The AC is very hot 😭 the bathroom is not very clean, the sheets have dirty spots, the towels look old, but the service is okay!
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1 people find it helpful
Accommodation's Reply
25 May 2024
Good morning Sis. Previously, we from the Wanadu Residence team are very grateful because you have entrusted us to make it a place to stay. We also apologize for our negligence which made your stay at our hotel uncomfortable for you.
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u***i
Transit
8.5
/10
Reviewed 48 week(s) ago
The staff is nice, but the hotel area is a bit quiet.
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Accommodation's Reply
21 May 2024
Dear Valueable guest. Thank you very much for staying at Wanadu Residence. Hopefully in the future you will stay here again and we will provide the best service again. Once again thank you, success and always be healthy.
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