8.8
Very Good

From 3,978 reviews

Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.4

Location

9.0

Service and Facilites

8.9

People often mention about ARTOTEL Yogyakarta
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Staff Friendliness (29)
Bedroom (26)
Hotel Area (25)
Surroundings (24)
Ambiance (24)
Accessibility (23)
Room Space (21)
Bathroom (21)
Family Friendly (20)
Distance to City Center (19)
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Traveler Reviews ARTOTEL Yogyakarta

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20
40

Customer reviews

Nurul F.
icon-Leisure
Leisure
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10.0

/10

Reviewed 1 week(s) ago

The hotel staff was very friendly and helpful in the check-in process.
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W***y
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Leisure
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9.4

/10

Reviewed 1 week(s) ago

No complain All the staff are nice & helpful, my son is most impressed with the security lady ☺ The hotel ambience is ok, quiet, the lobby & pool are not crowded, so you can really enjoy it. Strategic location, outside the hotel there are many choices of places to eat
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1 people find it helpful

Andika P.
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Business
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9.4

/10

Reviewed 2 week(s) ago

Very impressive with the facilities and services.
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yuli p.
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Staycation
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10.0

/10

Reviewed 2 week(s) ago

The hotel atmosphere is comfortable, the staff is friendly, the room is clean, the bathroom is also clean, just 1 suggestion if the toilet has a bidet it would be better. Overall good :)
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2 people find it helpful

fransien t. r.
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Leisure
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9.7

/10

Reviewed 2 week(s) ago

The location is strategic, comfortable, the staff is friendly, the hotel is clean
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G***t
icon-origin-TRAVELOKA

8.8

/10

Reviewed 2 week(s) ago

The experience of staying there would be more enjoyable if the WiFi connection could be smoother.
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R***a
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Leisure
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8.8

/10

Reviewed 2 week(s) ago

The hotel is super okay, clean, comfortable, really like it. Loving the slide supermuch. Can go down the slide more than 5 times. Quite unique. Just missing a hair dryer:’)
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1 people find it helpful

I***a
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Leisure
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9.4

/10

Reviewed 3 week(s) ago

Clean and comfortable place, strategic location
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Accommodation's Reply
08 Feb 2025
Dear AI*a, Warm greetings from Artistic Hotel artotel yogyakarta. First of all, we would like to thank you for choosing artotel yogyakarta as your place to stay during your visit to Yogyakarta. Thank you also for the assessment given through Traveloka. We hope to have the opportunity to meet again and provide better service by returning to artotel yogyakarta for your next visit. Best regards, Andre H. Binawan. General Manager
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Trisna W.
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9.7

/10

Reviewed 3 week(s) ago

The staff service is very friendly, even in the elevator corridor they are politely escorted. The parking security guard is also very informative in serving until the parking lot neatly. The receptionist especially 🙂 The super aesthetic room is very much like it, sorry we made a mess because we made a sureprize in the room. It's very comfortable to stay here, it's just that there is no Netflix so rest with HP entertainment Thank you ARTOTEL :)
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1 people find it helpful

Accommodation's Reply
08 Feb 2025
Dear Trisna W, Warm greetings from Artistic Hotel artotel yogyakarta. First of all, we would like to thank you for choosing artotel yogyakarta as a place to stay during your visit to Yogyakarta. Thank you also for the assessment given through Traveloka. We hope to have the opportunity to meet again and provide better service by returning to artotel yogyakarta for your next visit. Best regards, Andre H. Binawan. General Manager
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N***a
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Business
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9.4

/10

Reviewed 4 week(s) ago

The best hotel in Yogyakarta, with affordable prices, clean, nice, well-organized rooms, delicious restaurants and friendly and responsive staff. Thank you.
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Accommodation's Reply
01 Feb 2025
Dear N*a, Warm greetings from Artistic Hotel artotel yogyakarta. First of all, we would like to thank you for choosing artotel yogyakarta as a place to stay during your visit to Yogyakarta. Thank you also for your assessment of the rooms, food and also the service of our staff provided through Traveloka. We hope to have the opportunity to meet again and provide better service by returning to artotel yogyakarta for your next visit. Best regards, Andre H. Binawan. General Manager
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Andri S. M. D.
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9.7

/10

Reviewed 5 week(s) ago

Location is great. Value for money.

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Accommodation's Reply
22 Jan 2025
Dear Andri S. M. D., Warmest Greetings from The Artistic Hotel ARTOTEL Yogyakarta... Thank you for staying with us during your visit to Yogyakarta. With this letter we would like to thank for your kind attention by giving us your review to Traveloka during your experienced stay with us. Your Review will be shared with the team for giving you a delightful service and making a memorable experience. I personally sincerely thank for your kind attention and truly wish that you will continue your support towards ARTOTEL Yogyakarta. We hope that we will have the opportunity of welcoming you back to our hotel in the future. Best Regards, Andre H.Binawan General Manage
M.Sydney V.
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Leisure
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9.1

/10

Reviewed 5 week(s) ago

The hotel is pretty close to many food locations so finding a place was pretty easy. The slide located at the bar was an odd addition but quite fun so a good thing for kids. The hotel rooms were very clean and if your lucky you could get a room what has a great view of Gunung Merapi in the distance best viewed during a clear morning. But I must comment on how lovely the staff were so kind and friendly that really added to the experience.
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1 people find it helpful

Accommodation's Reply
22 Jan 2025
Dear M.sydney V, Warmest Greetings from The Artistic Hotel ARTOTEL Yogyakarta... Thank you for staying with us during your visit to Yogyakarta. With this letter we would like to thank for your kind attention by giving us your review to Traveloka during your experienced stay with us. Your Review will be shared with the team for giving you a delightful service and making a memorable experience. I personally sincerely thank for your kind attention and truly wish that you will continue your support towards ARTOTEL Yogyakarta. We hope that we will have the opportunity of welcoming you back to our hotel in the future. Best Regards, Andre H.Binawan General Manage
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hendrikte g. o. k.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 5 week(s) ago

So far everything is okay.. I just felt a bit uncomfortable hearing the restaurant crew being reprimanded by the chef and it was heard by the guests. Maybe they could have been more ethical and not shouted because an open kitchen is surprising to hear.
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Accommodation's Reply
22 Jan 2025
Dear Hendrikte GO Ke., Warm greetings from Artistic Hotel artotel yogyakarta, First of all we would like to thank you for choosing artotel yogyakarta as a place to stay during your visit to Yogyakarta. Thank you also for the assessment given through this Traveloka review. We apologize for your inconvenience during your stay at artotel yogyakarta, related to the input given. We have coordinated with the relevant departments so that incidents like this do not happen again in the future. Currently we continue to make improvements to further enhance the quality and standard of our services. We hope to have the opportunity to meet again and provide better service by returning to visit artotel yogyakarta for the next visit. Best regards, Andre H. Binawan. General Manager
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Rio R.
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8.8

/10

Reviewed 6 week(s) ago

I chose this hotel mainly because of the atmosphere at night when it is crowded, lots of typical student food, lots of places to hang out, the right choice if you don't have plans to go anywhere. Easy access, I use a well-known taxi online and get it quickly. It is also close to a laundry by the kilo.
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2 people find it helpful

Accommodation's Reply
15 Jan 2025
Dear Rio R, Warm greetings from Artistic Hotel artotel yogyakarta. First of all, we would like to thank you for choosing artotel yogyakarta as a place to stay during your visit in Yogyakarta. Thank you also for the assessment given through Traveloka. We hope to have the opportunity to meet again and provide better service by returning to artotel yogyakarta for your next visit. Best regards, Andre H. Binawan. General Manager
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Jessica
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10.0

/10

Reviewed 6 week(s) ago

I really liked staying here, I will stay here again if I go to Jogja, the herbal medicine is delicious, the pool is nice
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Accommodation's Reply
15 Jan 2025
Dear Jessica, Warm Greetings from Artistic Hotel artotel yogyakarta. First of all, we would like to thank you for choosing artotel yogyakarta as a place to stay during your visit in Yogyakarta. Thank you also for the assessment given through Traveloka. We hope to have the opportunity to meet again and provide better service by returning to artotel yogyakarta for your next visit. Sincerely, Andre H. Binawan. General Manager
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W***e
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

Nice hotel, strategic location, good food. Enjoyed staying at artotel.
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Accommodation's Reply
15 Jan 2025
Dear W*e, Warm greetings from Artistic Hotel artotel yogyakarta. First of all, we would like to thank you for choosing artotel yogyakarta as your place to stay during your visit to Yogyakarta. Thank you also for the assessment given through Traveloka. We hope to have the opportunity to meet again and provide better service by returning to artotel yogyakarta for your next visit. Best regards, Andre H. Binawan. General Manager
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 week(s) ago

This hotel is nice, clean, good service, friendly staff. It's just that there was a little problem when checking in, I booked 2 studio 25 rooms where the app said there were 3 rooms left, and I made an additional note asking for connecting rooms because I was staying with my children, when I arrived the lobby officer said that our rooms were on different floors because there was only 1 studio 25 room available on each floor, according to the officer, they had tried to call us but couldn't get my phone number. And I had a hard time contacting the app that night. Finally, rather than bothering to go up and down to watch my children. I decided to change my studio 25 room to the room next to my child's room which was cheaper and the grade was different. My suggestion is that the app provide information that there is only one room on each floor so that we who bring our family don't make the wrong booking. For the hotel itself, it's very good, I don't regret staying here.
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Accommodation's Reply
15 Jan 2025
Dear G*t, Warm greetings from Artistic Hotel artotel yogyakarta. First of all, we would like to thank you for choosing artotel yogyakarta as your place to stay during your visit to Yogyakarta. Thank you also for the assessment given through Traveloka. We apologize for the inconvenience experienced during your stay at artotel yogyakarta, we have coordinated with the relevant departments to conduct an evaluation so that incidents like this do not happen again in the future. Currently, we continue to make improvements to further enhance the quality and standard of our services. Once again, we apologize profusely for this inconvenience. We hope to have the opportunity to meet again and provide better service by returning to artotel yogyakarta for your next visit. Best regards, Andre H. Binawan. General Manager
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n***n
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 week(s) ago

Fun and unforgettable.
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Accommodation's Reply
08 Jan 2025
Dear n*n, Warm greetings from Artistic Hotel artotel yogyakarta. First of all, we would like to thank you for choosing artotel yogyakarta as your place to stay during your visit to Yogyakarta. Thank you also for the assessment given through Traveloka. We hope to have the opportunity to meet again and provide better service by returning to artotel yogyakarta for your next visit. Best regards, Andre H. Binawan. General Manager
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Yenni F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 7 week(s) ago

The hotel staff is very friendly and very helpful. From the moment we entered the hotel until we entered the room, our comfort was ensured. The lobby staff always smiled and greeted us. The hotel location is also strategic with many places to eat around it.
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Accommodation's Reply
15 Jan 2025
Dear Yenni F, Warm greetings from Artistic Hotel artotel yogyakarta. First of all, we would like to thank you for choosing artotel yogyakarta as your place to stay during your visit in Yogyakarta. Thank you also for the assessment given through Traveloka. We hope to have the opportunity to meet again and provide better service by returning to artotel yogyakarta for your next visit. Best regards, Andre H. Binawan. General Manager
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.7

/10

Reviewed 7 week(s) ago

Was a pleasant stay at Artotel Yogya

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Accommodation's Reply
08 Jan 2025
Dear E***a, Warmest Greetings from The Artistic Hotel ARTOTEL Yogyakarta... Thank you for staying with us during your visit to Yogyakarta. With this letter we would like to thank for your kind attention by giving us your review to Traveloka during your experienced stay with us. Your Review will be shared with the team for giving you a delightful service and making a memorable experience. I personally sincerely thank for your kind attention and truly wish that you will continue your support towards ARTOTEL Yogyakarta. We hope that we will have the opportunity of welcoming you back to our hotel in the future. Best Regards, Andre H.Binawan General Manage
Number of reviews per page
20
40