7.9
Pleasant

From 809 reviews

Provided by travelers on
Cleanliness

7.7

Room Comfort

7.9

Meal

7.9

Location

7.9

Service and Facilites

7.9

People often mention about Hotel Grand Orri Berastagi
All
Bathroom (8)
Distance to City Center (7)
Surroundings (7)
Ambiance (7)
Accessibility (6)
Bedroom (6)
Family Friendly (4)
Hotel Area (4)
Wifi (3)
Staff Friendliness (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Grand Orri Berastagi

Number of reviews per page
20
40

Customer reviews

W***r
icon-origin-TRAVELOKA

8.5

/10

Reviewed 6 week(s) ago

the bathroom is not very clean... the towels also smell damp.
Translated by Google Icon
See original

Find this review helpful?

S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.3

/10

Reviewed 7 week(s) ago

Dirty bathroom, lots of hair left in the water hole, the hot water is unclear. The thing that makes staying comfortable besides the bedroom is the bathroom (toilet). If you don't ask for a towel, you won't be given it. If you borrow a glass, you won't be given it. Car parking is far away
Translated by Google Icon
See original

Find this review helpful?

d***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 7 week(s) ago

Large yard is great for enjoying holidays with family.
Translated by Google Icon
See original

Find this review helpful?

F***y
icon-origin-TRAVELOKA

6.6

/10

Reviewed 10 week(s) ago

There is no hot water. Even though it is in the mountains.
Translated by Google Icon
See original

1 people find it helpful

M***d
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

Impressive and pocket-friendly
Translated by Google Icon
See original

Find this review helpful?

Amalia R.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 12 week(s) ago

Hotel staff friendly nice place
Translated by Google Icon
See original

Find this review helpful?

R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

5.9

/10

Reviewed 15 week(s) ago

Average 2-star hotel. Not suitable for its 2-star status. I made a reservation for a four bed family room, which was very disappointing. The condition of the unit is not well managed. Cockroaches and leeches and ants in the room and toilet. Cobwebs not cleaned. The reception by the female receptionist slightly alleviated the disappointment. Thank you for welcoming us as a family with warmth and sweet smiles.
Read More

1 people find it helpful

w***y
icon-origin-TRAVELOKA

10.0

/10

Reviewed 30 week(s) ago

The place is suitable for families, especially children.
Translated by Google Icon
See original

Find this review helpful?

R***a
icon-origin-TRAVELOKA

8.2

/10

Reviewed 32 week(s) ago

The hotel is nice. It's just hard to ask for hot water. Because the restaurant is closed. The staff are friendly.
Translated by Google Icon
See original

1 people find it helpful

f***o
icon-origin-TRAVELOKA

5.0

/10

Reviewed 36 week(s) ago

Smelly bathroom, blankets not recommended.
Translated by Google Icon
See original

1 people find it helpful

S***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.3

/10

Reviewed 37 week(s) ago

All good except the cleanliness of bathroom.

1 people find it helpful

S***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.3

/10

Reviewed 37 week(s) ago

The staff was friendly but the condition toilet, interior quite old and messy. The channels from television also not so clear.

Find this review helpful?

L***i
icon-origin-TRAVELOKA

8.2

/10

Reviewed 38 week(s) ago

The staff is good, the hotel is beautiful, comfortable, the garden is nice, but the cleanliness of the rooms is lacking, especially the sheets.
Translated by Google Icon
See original

1 people find it helpful

L***i
icon-origin-TRAVELOKA

9.4

/10

Reviewed 38 week(s) ago

Everything is beautiful and comfortable except for the cleanliness of the room, the sheets have lizard marks.
Translated by Google Icon
See original

1 people find it helpful

L***i
icon-origin-TRAVELOKA

9.4

/10

Reviewed 38 week(s) ago

It's beautiful and comfortable, only the sheets are dirty and there are lizards on them
Translated by Google Icon
See original

Find this review helpful?

R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

5.7

/10

Reviewed 39 week(s) ago

The hotel was very unclean, under the bed there were black ants climbing onto the bed. Highly not recommended.
Translated by Google Icon
See original

2 people find it helpful

d***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 41 week(s) ago

It's good that there is a playground for children. Cold place. Oh, okay.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
02 Jul 2024
Thank you for visiting our hotel, we are waiting for your return.
Translated by Google Icon
See original
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA

5.3

/10

Reviewed 44 week(s) ago

For families, it doesn't seem to be suitable, because the floor goes all the way up to the 3rd floor and the room atmosphere and cleanliness are not good.
Translated by Google Icon
See original

2 people find it helpful

Gadiza R. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.3

/10

Reviewed 45 week(s) ago

Great, nice room, great atmosphere.
Translated by Google Icon
See original

Find this review helpful?

S***y
icon-origin-TRAVELOKA

5.0

/10

Reviewed 45 week(s) ago

It's all very bad, I want to change the room to a closer one with an extra charge, it's said that all the rooms are full, even at night, none of them are full. The TV is so bad because there is no broadcast, cockroaches, and the bathroom is dirty.
Translated by Google Icon
See original

Find this review helpful?

Number of reviews per page
20
40