People often mention about Hotel Grand Orri Berastagi
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Bathroom (8)
Distance to City Center (7)
Surroundings (7)
Ambiance (7)
Accessibility (6)
Bedroom (6)
Family Friendly (4)
Hotel Area (4)
Wifi (3)
Staff Friendliness (2)
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Traveler Reviews Hotel Grand Orri Berastagi
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Customer reviews
W***r
8.5
/10
Reviewed 6 week(s) ago
the bathroom is not very clean... the towels also smell damp.
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S***i
Leisure
6.3
/10
Reviewed 7 week(s) ago
Dirty bathroom, lots of hair left in the water hole, the hot water is unclear. The thing that makes staying comfortable besides the bedroom is the bathroom (toilet). If you don't ask for a towel, you won't be given it. If you borrow a glass, you won't be given it. Car parking is far away
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d***n
Leisure
8.8
/10
Reviewed 7 week(s) ago
Large yard is great for enjoying holidays with family.
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F***y
6.6
/10
Reviewed 10 week(s) ago
There is no hot water. Even though it is in the mountains.
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1 people find it helpful
M***d
10.0
/10
Reviewed 10 week(s) ago
Impressive and pocket-friendly
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AR
Amalia R.
8.5
/10
Reviewed 12 week(s) ago
Hotel staff friendly nice place
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R***y
Leisure
5.9
/10
Reviewed 15 week(s) ago
Average 2-star hotel. Not suitable for its 2-star status. I made a reservation for a four bed family room, which was very disappointing. The condition of the unit is not well managed. Cockroaches and leeches and ants in the room and toilet. Cobwebs not cleaned. The reception by the female receptionist slightly alleviated the disappointment. Thank you for welcoming us as a family with warmth and sweet smiles.
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1 people find it helpful
w***y
10.0
/10
Reviewed 30 week(s) ago
The place is suitable for families, especially children.
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R***a
8.2
/10
Reviewed 32 week(s) ago
The hotel is nice. It's just hard to ask for hot water. Because the restaurant is closed. The staff are friendly.
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1 people find it helpful
f***o
5.0
/10
Reviewed 36 week(s) ago
Smelly bathroom, blankets not recommended.
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1 people find it helpful
S***h
Leisure
8.3
/10
Reviewed 37 week(s) ago
All good except the cleanliness of bathroom.
1 people find it helpful
S***h
Leisure
8.3
/10
Reviewed 37 week(s) ago
The staff was friendly but the condition toilet, interior quite old and messy. The channels from television also not so clear.
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L***i
8.2
/10
Reviewed 38 week(s) ago
The staff is good, the hotel is beautiful, comfortable, the garden is nice, but the cleanliness of the rooms is lacking, especially the sheets.
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1 people find it helpful
L***i
9.4
/10
Reviewed 38 week(s) ago
Everything is beautiful and comfortable except for the cleanliness of the room, the sheets have lizard marks.
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1 people find it helpful
L***i
9.4
/10
Reviewed 38 week(s) ago
It's beautiful and comfortable, only the sheets are dirty and there are lizards on them
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R***n
Staycation
5.7
/10
Reviewed 39 week(s) ago
The hotel was very unclean, under the bed there were black ants climbing onto the bed. Highly not recommended.
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2 people find it helpful
d***a
Leisure
9.4
/10
Reviewed 41 week(s) ago
It's good that there is a playground for children. Cold place. Oh, okay.
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Accommodation's Reply
02 Jul 2024
Thank you for visiting our hotel, we are waiting for your return.
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M***d
Leisure
5.3
/10
Reviewed 44 week(s) ago
For families, it doesn't seem to be suitable, because the floor goes all the way up to the 3rd floor and the room atmosphere and cleanliness are not good.
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2 people find it helpful
GR
Gadiza R. P.
Staycation
8.3
/10
Reviewed 45 week(s) ago
Great, nice room, great atmosphere.
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S***y
5.0
/10
Reviewed 45 week(s) ago
It's all very bad, I want to change the room to a closer one with an extra charge, it's said that all the rooms are full, even at night, none of them are full. The TV is so bad because there is no broadcast, cockroaches, and the bathroom is dirty.