8.3
Very Good

From 36 reviews

Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

7.6

Location

8.1

Service and Facilites

8.2

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Traveler Reviews Austin Park Hotel

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Customer reviews

Cindy P. S. B.
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Leisure
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8.7

/10

Reviewed 26 week(s) ago

Room was spacious. Walking to many eateries & Cafes. Staffs are friendly.

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Choo Eng Por
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8.5

/10

Reviewed 61 week(s) ago

Convenient to all night BBQ and hotpot, bubble tea, Japanese and Korean food outlets and KTV and massage shops surrounded the Hotel. Good buffet spread and clean hotel rooms and strong shower head is a plus to stay.

1 people find it helpful

Miki Y.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 63 week(s) ago

The room was spacious and clean. Bed and blanket are clean too, it was a pleasant stay. Breakfast is limited choices and food could be improved.

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Zira H.
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8.5

/10

Reviewed 139 week(s) ago

Excellent service. Friendly staff.

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Zira H.
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8.5

/10

Reviewed 174 week(s) ago

Excellent service. Friendly staff. ❤.

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Linda
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6.0

/10

Reviewed 179 week(s) ago

Because that day when I sleep my room suddenly open by the cleaning services, I feel surprisingly. They don't know I was in the room. How they manage the system, but they already apologize. Next time please be aware!

1 people find it helpful

Won K. W.
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Family
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8.8

/10

Reviewed 285 week(s) ago

Nice hotel. will back again👍👍👍

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Charles
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8.5

/10

Reviewed 286 week(s) ago

New and clean. Aircond is cold. Low density for now.

2 people find it helpful

Charles
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Business
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8.5

/10

Reviewed 292 week(s) ago

Plenty of parking in the basement. Newly developed. Things are still new. In room A/C is a plus point. Shower room is clean and new too. Convenient location with plenty of choices of food and entertainment centre.

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Joanne P. H. J.
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Family
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9.1

/10

Reviewed 322 week(s) ago

The deluxe room came with 2 king size bed, firm and new to my liking. We had s good night rest. But the head pillow was too soft. Only 4 pillows provided. Quilt cover, bedsheet had stains that cannot be removed. There was also a strand of hair on the head pillow cover. No bedroom slippers. A good powerful hair dryer, thick new bath towels, hand towels and face towel provided along with toiletries- toothbrush, comb, razor, shampoo, shower gel, vanity set. Tv channels were clear and able to receive channels from sg. Aircon worked well and was cold enough. Curtains had 2 layers-day and black out curtains. A safe inside the wardrobe, 4-5 hangers which wasn’t sufficient for us family of 4 to hang our clothing. Complimentary coffee and tea. Anyone can access the lift to the hotel level- they should install a card access for guest only. Plenty of eateries around the area, crowded during weekend. 7-11 across the street. Overall, I would return to stay.
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Hsiao T. O.
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Business
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4.5

/10

Reviewed 330 week(s) ago

1. Charge residents for parking RM3 per entry. Hello there, I’m paying for your hotel room, and I still need to pay parking separately when you have over 50-80 free parking lots?! 2. No hot shower. Water stagnant in shower space and I feel like I’m in a pool. 3. Lift from basement is spoil, so I climbed up then your door from the staircase is locked, I climbed down again and walked out of your basement parking lots via car routes and climb up the slopes to your lobby. 4. Complained to your reception and they don’t believe. 5. Questioned your staff if the lift is spoil, you can't open staircase door, they said the door is spoil also Come on! Although you r new, if you are not ready, don’t open to operate please! you are among the expensive in this region and I paid to do exercise ar?! Paid RM3 per entry for your parking some more need to climb up and down?!
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