A very unpleasant experience, the staff did not know what hotel standards were. I am not a new person in the hotel industry, don't say that I have to check in at 14.00 if the existing room is available. Then the second is where there is a system that directly determines guest room reservations, you really talk without a brain. The third one complains about the inconvenience of staying or using it until guests complain to the direct application, because your staff is so stupid and doesn't know ethics. Don't let those of you who are checking in at this hotel want to be placed in Room 210. The bathroom is very dirty, then the smell from the sewer enters the room, also includes a window that makes light enter and hit our faces directly without any curtains. Finally, the staff did not care about guest items, when it rained, they did not change their helmets instead, they left them wet. That's not the nature and attitude or behavior of a hotel staff, thank you