When delivering the room, we asked clearly if you wanted to stay in a single deluxe room or a room with a mezzanine downstairs, you chose to stay in the attic single room and the hotel side assigned that room to you. customers. Pictures of the rooms are all uploaded on the app, can you review the pictures in the single deluxe room and the room you've stayed in to see if there's any difference? Or at that moment, if you do not like the room, you can report it, we are ready to prepare another room for you. As for the problem of hot and cold water, it may be an unintended incident, you should notify it at that time so that someone can check and assist. Vuong Bao Long looks forward to receiving your sincere comments. And it would be nice if you could give us feedback directly when you have an unsatisfactory experience so that we can work together to solve it and bring the best experience to you. Thank you very much and hope to see you again!