8.6
Very Good

From 290 reviews

Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.5

Location

9.2

Service and Facilites

8.6

People often mention about Fives Hotel Johor Bahru City Center
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Bedroom (9)
Bathroom (9)
Distance to City Center (8)
Accessibility (8)
Staff Friendliness (8)
Ambiance (8)
Surroundings (7)
Hotel Area (7)
Variety (7)
Family Friendly (6)
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Traveler Reviews Fives Hotel Johor Bahru City Center

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40

Customer reviews

S***i
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8.8

/10

Reviewed 3 week(s) ago

Friendly staff and convenient.

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Accommodation's Reply
21 Mar 2025
Dear Guest, we’re glad to know that you had a great time at {Your Property Name}. Do refer us to your friends and family for their next destination. Cheers!
Sarasvathi
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9.4

/10

Reviewed 7 week(s) ago

Good and convenient location. Helpful and friendly staff.

2 people find it helpful

Accommodation's Reply
17 Feb 2025
We’re happy to see your review here Saravathi. It will help us improve our services and provide a better experience to you again. It was great to have you at Fives JBCC. Visit soon.
Yuri S.
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Leisure
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9.1

/10

Reviewed 10 week(s) ago

The staff are friendly, perhaps what needs to be improved is the security guard's response if there are visitors who have difficulty carrying things while carrying children, at least they can open the hotel lobby entrance.
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Accommodation's Reply
08 Feb 2025
Hi Yuri S, We appreciate your feedback! We would be grateful if you would give us the opportunity to make amends and improve your experience during your next stay.
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Hendi T.
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Leisure
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10.0

/10

Reviewed 10 week(s) ago

Awesome and value for money. Carpark available. Staff was awesome too 👍.

2 people find it helpful

Accommodation's Reply
08 Feb 2025
Hi Hendi T. Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay fantastic at Fives JBCC. We’d be happy to serve you again with the same awesomeness next time you visit Fives JBCC.
Liew W. S.
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Transit
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9.1

/10

Reviewed 11 week(s) ago

The front desk was very helpful, friendly and professional 👍

1 people find it helpful

Accommodation's Reply
08 Feb 2025
Hi Liew W.S. Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay fantastic at Fives JBCC. We’d be happy to serve you again with the same awesomeness next time you visit Fives JBCC.
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Johan R. T.
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Staycation
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10.0

/10

Reviewed 11 week(s) ago

The best hotel, closed everywhere, good price and I will back soon

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Accommodation's Reply
08 Feb 2025
Hi Johan R.T. Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay fantastic at Fives JBCC. We’d be happy to serve you again with the same awesomeness next time you visit Fives JBCC.
Sarasvathi
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Staycation
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8.5

/10

Reviewed 11 week(s) ago

The water pressure in the toilet was low.

3 people find it helpful

Accommodation's Reply
22 Jan 2025
Hello Sarasvathi. Thank you for sharing your valuable feedback! We’re sorry that we failed to provide an experience you were looking for. We assure you that we’ve taken a note of your mentioned points, and the concerned department has been notified about the same.
D***d
icon-Leisure
Leisure
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9.4

/10

Reviewed 12 week(s) ago

Close access to the mall and clean, the service is very good
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1 people find it helpful

Accommodation's Reply
22 Jan 2025
Hi Fives!, we’re glad to know that you had a great time at Fives Hotel Johor Bahru City Centre. Do refer us to your friends and family for their next destination. Cheers!
k***p
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Staycation
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6.7

/10

Reviewed 20 week(s) ago

No wardrobe, iron, and room to small

4 people find it helpful

Accommodation's Reply
20 Nov 2024
Hello K***P. Thank you for sharing your valuable feedback! For your information we do provide iron and iron board upon request, We’re sorry that we failed to provide an experience you were looking for. We assure you that we’ve taken a note of your mentioned points, and the concerned department has been notified about the same.
Feby U.
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Leisure
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10.0

/10

Reviewed 23 week(s) ago

friendly and very helpful staff. clean and well maintained hotel. under the hotel there is mynews mart. cool!!!
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1 people find it helpful

Accommodation's Reply
12 Nov 2024
Hi Feby U, we are glad to know that you had a great time at Fives Hotel Johor Bahru City Centre. Refer us to your friends and family for your next destination. Cheers!
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D***r
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Transit
icon-origin-TRAVELOKA

9.4

/10

Reviewed 23 week(s) ago

The staff were helpful and friendly. They assisted me quickly as I checked in. Overall of the room and bathroom condition was satisfying. This was my 2nd stay on Fives Hotel and each time, I left feeling delighted.

5 people find it helpful

Accommodation's Reply
28 Oct 2024
Hi Fives!, we’re glad to know that you had a great time at Fives Hotel Johor Bahru City Centre. Do refer us to your friends and family for their next destination. Cheers!
Feby U.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 24 week(s) ago

The reception is very good, we came early from the check-in time. They are willing to help and the room was early in the morning. Thank you very much. The hotel, elevator and room are good. The cleanliness is good. Everything is clean. Very cool
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1 people find it helpful

Accommodation's Reply
02 Nov 2024
Hi Feby U, we are glad to know that you had a great time at Fives Hotel Johor Bahru City Centre. Refer us to your friends and family for your next destination. Cheers!
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G***t
icon-Leisure
Leisure
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10.0

/10

Reviewed 25 week(s) ago

The room is clean and comfortable, the breakfast is also delicious, the hotel is close to the shopping center, there are many food vendors around, if I go to JB I will stay here again
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Accommodation's Reply
17 Oct 2024
Hi Fives!, we are glad to know that you had a great time at Fives Hotel Johor Bahru City Centre. Refer us to your friends and family for your next destination.
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Y***i
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Staycation
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10.0

/10

Reviewed 25 week(s) ago

The place is comfortable, minimalist, the food is delicious and has many complete variations.
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Accommodation's Reply
15 Oct 2024
Hi Fives!, we’re glad to know that you had a great time at Fives Hotel Johor Bahru City Centre. Do refer us to your friends and family for their next destination. Cheers!
Zainal J.
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Leisure
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10.0

/10

Reviewed 26 week(s) ago

Friendly and helpful staff. Shopping arcade is walking distance only.

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Accommodation's Reply
15 Oct 2024
Hi Zainal, we’re glad to know that you had a great time at Fives Hotel Johor Bahru City Centre. Do refer us to your friends and family for their next destination. Cheers!
S***n
icon-origin-TRAVELOKA

9.4

/10

Reviewed 26 week(s) ago

Been there the second time as the room is very clean. Will be going back to the hotel bec of the cleanliness.

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Accommodation's Reply
15 Oct 2024
Hi Fives!, we’re glad to know that you had a great time at Fives Hotel Johor Bahru City Centre. Do refer us to your friends and family for their next destination. Cheers!
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 27 week(s) ago

Great stay. Convenient and clean and friendly environment.

1 people find it helpful

Accommodation's Reply
07 Oct 2024
Hi Fives!. Thank you for your valuable feedback! You’re most welcome to visit again
L***g
icon-Leisure
Leisure
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9.1

/10

Reviewed 29 week(s) ago

Everything works well. Only thing not comfortable is the bath area.

1 people find it helpful

Accommodation's Reply
04 Oct 2024
Hello Fives!. Thank you for sharing your valuable feedback! We’re sorry that we failed to provide an experience you were looking for. We assure you that we’ve taken a note of your mentioned points, and the concerned department has been notified about the same.
w***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 29 week(s) ago

Comfortable stay but a little expensive.

2 people find it helpful

Accommodation's Reply
21 Sep 2024
Hello Fives!. Thank you for sharing your valuable feedback! We’re sorry that we failed to provide an experience you were looking for. We assure you that we’ve taken a note of your mentioned points, and the concerned department has been notified about the same.
N***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.2

/10

Reviewed 29 week(s) ago

Arrived at 3pm and had to queue about 20 minutes to check in. Room is pretty small and the furnitures are worn out. Overall, an okay stay just for a short weekend getaway.

3 people find it helpful

Accommodation's Reply
21 Sep 2024
Hello Fives!. Thank you for sharing your valuable feedback! We’re sorry that we failed to provide an experience you were looking for. We assure you that we’ve taken a note of your mentioned points, and the concerned department has been notified about the same.
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