I booked a room with a mountain view, but according to the receptionist, there was no view at all because the hotel is nestled among surrounding buildings. The swimming pool is super small and located in front of the reception. The plus side is that there are nearby eateries. It feels like a hotel but feels like a homestay.

Hotel with excellent service, recommended!

The room has no windows facing outside, lots of mosquitoes. Otherwise it's okay.

The room is in the middle position, the room setting is bad, the AC is stuffy too

Hi Sorry, I can't give it a high rating this time. Maybe because it wasn't so great when I got it. With the weekend price, I got a corner room, the door to the other room was only 1 meter away, so it was very close, and you could definitely hear someone passing by, opening the door, or pressing the bell. Even speaking voices could be heard clearly. Not to mention, upstairs in room 208, it was noisy, like a blower, or the sound of the water tap being turned on all the way. The room didn't smell good, more like a damp smell. The table was already wobbly (I'm afraid it'll break), which will be charged by another guest later. It probably needs to be fixed. The shower gel and shampoo bottles were empty 🤭 (I forgot to fill them, but they weren't filled). Although guests definitely bring them, this time I stayed in a hotel, these bottles were empty. The tissue boxes were also thin. Sorry, I'm used to staying in other hotels, but they're all full. I don't know if it's the same with the other rooms. When we first checked in, we asked to be moved, and the usual response was, "Sorry, it's full." Oh yeah, the bed size... it seems too small for two people. The food was pretty standard, nothing special. But thanks for the welcome card and snacks. Maybe that's all there is to it. It could be better, with a 4-star rating. 👌

The hotel staff was very friendly. My son stayed there for his birthday and received a complimentary surprise from the staff. The room was comfortable and clean. No need to worry about going hungry, as the location is strategic, close to restaurants and culinary spots. Next time, I'll stay longer. Thank you.

comfortable...service ok...cafe ok...menu prices are quite pricey. but so far so good

Very very comfortable, staff are also friendly.. Good service.

The bed makes a sound at 3 o'clock at night, the lights go out, the rest is okay

The hotel staff was friendly, and the rooms and food were okay. It might be time to upgrade the Android TV for more up-to-date in-room entertainment, and the floor drain in our room wasn't flowing smoothly. We got a free welcome drink and snack, and free oatmeal after breakfast.

The staff was very helpful and friendly, the room was neat, clean, and spacious, and the breakfast could have been better. It was only 7:15, but many of the drinks hadn't been refilled.

Staying here was comfortable, quiet, with friendly service, a strategic location, hot water, a clean bathroom, and good Wi-Fi. My family was delighted and want to return.

A very nice hotel in Tawangmangu, clean and friendly staff. Most importantly, it's a cool hotel among the others.

Clean hotel and friendly staff service

There is no elevator, so you have to use the stairs. So it's not suitable for pregnant women and the elderly. The rooms are nice, the food is delicious, and the restaurant has a nice view. Free car wash for up to 5 cars. The hotel is located in a small alley, so it's not on the main road. The hot water is on.

Overall, I'm satisfied with the hotel. I only have a few comments to make. I stayed in room 210. First, the towels need to be renewed. Second, the floor drain needs to be checked, as the water takes a while to drain. Third, the welcome drink service could be faster. Lastly, the shower holder is a bit loose/wobbly. Other than that, the hotel has an attractive design and is close to everything.

A stylish, clean hotel... all the staff are friendly. In the morning, there are women in front of the hotel selling delicious pecel and sticky rice powder, and the oranges are also sweet.

The hotel staff were very friendly, we got a welcome drink and snack at 19.00, we had the chance to eat at the restaurant, the food served was fresh and still hot, suitable for the cold night atmosphere in Tawangmangu

We've complained that the hot water wasn't working since check-in, but they ignored it. This hotel is in a cold area, so hot water is a must.

This hotel is too good, if I go back to Tawangmangu I will definitely go to this hotel again