Hello, I apologize for giving you a bad experience. We always have a cleaning department and thoroughly check the room to meet cleanliness standards before handing over the room to guests. We have checked again and confirmed that the bathroom has paper available + 1 spare roll. We're sorry you couldn't find a scroll to use. We absolutely do not arbitrarily take the passenger car out to the sun, but on the contrary, always put it inside the house in a cool place. The parking space next to us is very comfortable. However, I'm very sorry because that day another customer took your car out to get theirs, so we didn't take it back in. I hope you will sympathize and help me. Thank you very much